Specialist, Event Experience Team

Company Description

At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.

MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.

We achieve all of this through our Common Purpose - to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.

The Event Experience Team (EXT) collaborates between internal and external groups to ensure MLSE’s events are groundbreaking, exceed client needs, deliver brand positioning when required and provide extraordinary moments for our fans, partners, and clients.

The Event Experience Team Specialist is responsible for managing a robust portfolio of event and experiential activations. In this role we are looking for someone with the ability to support all areas of event management and execution of MLSE brand teams, corporate, Foundation, partnership and other internal and external events. This person will be responsible for delivering compelling event experiences which will ultimately lead to deeper fan engagement, client loyalty and satisfaction while driving a deeper connection to our brands.

Responsibilities:

• Work closely with different business units to plan and execute events and experiential activations for both our core business and our partners
• Work alongside our Strategy and Growth division within EXT to determine revenue opportunities for events and/or participate in brainstorms and ideation sessions for Partner Programs, ensuring all campaigns have a fulsome experiential dimension
• Simultaneously managing multiple projects
• Ensure our programs are executed with excellence and deliver on all objectives and KPIs
• Communicate proposals clearly and effectively to internal and external clients with regular touchpoints all the way through
• Work closely with internal departments – project managing different groups and their involvement in the larger event landscape to ensure their needs are met as well (PR, Creative, F&B, Partnerships, Digital Labs, etc.)
• Take internal and external briefs and lead end-to-end project management process on a wide range of different events simultaneously – ie. Brainstorm, ideation, pitching event concepts/elements, event build, logistics and operational management, budget breakdown, event execution, post event reporting and everything in between
• Manage budgets on a wide scale from $10K - $300K+
• Work collaboratively with EXT team that are assigned to events and support other coworkers on particular events

Qualifications

Note: Before reviewing the qualifications listed below, we want you to know that we understand you may not meet all the qualifications described and have other relevant expertise and experience. We invite you to please share this with us in the "Message to the Hiring Manager" section of our online application.

• Solid understanding of MS Office Suite (Word, Excel, and PowerPoint)
• Outstanding communicator, both written and verbal to different groups – client, coworkers, vendor/venue contacts, cross functional departments, etc.
• Successful budget management across a variety of projects
• Self-motivated and eager to take on new challenges
• Ability to multi-task and manage multiple projects with various timelines
• Creative, problem solving and analytical approach
• Proven experience in events and/or experiential marketing with a focus in event management
• Knowledge of the sports and entertainment industry
• Strong track record of collaborating with cross functional partners

Additional Information

Apply by: August 22, 2023

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

At MLSE, we are committed to building an equitable, diverse and inclusive organization. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email [email protected]. Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.