Software Lifecycle Support Team Lead - Europe

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.
At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
As a Software Lifecycle Support Team Lead - Europe, will lead the regional team for servicing, delivering system support, trouble shooting, emergency assistance, batches, upgrades, updates, additions, and extensions of the “Operational Exellence” running software e.g. MES, MOM, OMS at customer plants or as SaaS subscriptions while working to support those systems as well. Ensure successful hand-over from Project Operations into Services and facilitate successful on-boarding of digital solutions into the customer business environment together with its subsequent operations and maintenance. Exhibit an understanding of how to best meet contractual software services, support and maintenance procedures. Confirm all resources are regionally in place to service software on-time in respect to possible SLA’s and on budget according to the services agreements. Ensure ongoing support and services delivery mechanisms and content meet the qualitative expectations of the customers. Align regional services and resourcing with global services resourcing and follow the sun models. Thus, the role is h
Production Supervisor
Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.
At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
ABB Robotics & Discrete Automation is a pioneer in robotics, machine automation and digital services, providing innovative solutions for a diverse range of industries, from automotive to electronics to logistics. As one of the world’s leading robotics and machine automation suppliers, we have shipped over 500,000 robot solutions. We help our customers of all sizes to increase productivity, flexibility and simplicity and to improve output quality. We support their transition towards the connected and collaborative factory of the future. ABB Robotics & Discrete Automation employs more than 11,000 people at over 100 locations in more than 53 countries. www.abb.com/robotics.
Your responsibilities

• Guides, motivates and develops direct and indirect subordinates within HR policies.
• Equipment and facilities
• Ensures execution of volume, conforming product, and on-time delivery targets for the assigned production lines.
• People leadership and development
• Critical line issues
• Leads capacity planning and resource optimization for the assigned unit or line.
• Organizes and allocates resources to meet line production targets effectively and efficiently.
• Monitor quality standards of products and processes being utilized.
• Responds to resource issues as necessary.
• Manages the resolution of critical product or equipment issues together with relevant internal teams.
• Ensures (with HR Manager support) that the area of responsibility is properly organized, staffed, skilled and directed.
• Ensures that production scheduling and production plan meets the volume requirements agreed in the demand plan and defined inventory service levels.
• Identifies deficiencies in production area, proposes improvement activities, and oversees implementation of actions to improve production performance.
• Identifies and recommends technical equipment and facility improvements as necessary.
• Effectively manage subcontractors utilized for production needs.
• Oversee Forklift and overhead crane repairs and yearly inspections.
• Ensure collaboration and co-ordination between relevant departments including engineering, applications, production and purchasing.
• Ensure implementation and adherence to health and safety procedures. Participate in JHSC meeting to ensure initiatives are implemented.

Your background

• Sound knowledge of production techniques, processes and philosophies.
• Minimum 10 Years of experience.
• Previous production and manufacturing experience.
• Conflict resolution management.
• Flexibility and ability to adapt.
• Good Communication skills.

Benefits

• Wellbeing program
• Accident insurance
• Healthcare plan
• Retirement plan

More about us
We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com.
For the 8th year in a row, ABB Canada has been recognized as one of Canada’s top employers by Forbes Magazine. Also named as Canada's Top 100 Employers, Montreal's Top Employers, Canada's Top Employers for Young People, Canada’s Greenest Employers and in 2021 Best Candidate Experience Award (CandE Award), ABB's culture and commitment are to provide a caring workplace where everyone collaborates, feels valued, respected, included and supported. Also committed to ensuring that all policies and practices respect the Employment Equity Program, we aim for our workforce to be truly representative of the four designated groups; women, aboriginal people, members of visible minorities, and/or persons with disabilities. ABB will provide reasonable accommodation to the applicant with disabilities and encourage applicants to self-identify in the application process.

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