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Company | Executive Aviation |
Address | Abbotsford, British Columbia, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Internet Publishing |
Expires | 2023-06-03 |
Posted at | 1 year ago |
Are you ready to take off and build an exciting leadership career in the aviation industry? If so, we want to chat with you!
- Constantly monitor operational performance ensuring consistent delivery
- Focus on known problem areas and introduce initiatives to improve performance and compliance
- Ensure all Team Members engaged in the handling of the Flair’s product have been given comprehensive training in their duties and that training records are documented and maintained
- Work with Team Members to support performance that consistency demonstrates Flair’s brand
- Conduct weekly flight file checks and checks of flight file management and supervision ensuring actions to address issues and trends are identified and implemented
- Conduct internal audits as instructed by Flair using approved audit forms ensuring actions to address issues and trends are identified and implemented.
- Identify trends, share with Flair’s direct representative, and take preventative and corrective actions
- Develop and maintain effective working relationships with other partners and service providers (e.g., fuelers, caterers, deicing, engineering) to resolve obstacles and ensure optimum working relationships for a smooth operation
- Ensure Flair manuals are up to date and that all station communications have been filed and communicated to all Team Members
- Facilitate and support Flair’s compliance monitoring audits
- Investigate and respond to incidents resulting in safety reports and customer concerns ensuring follow up actions are implemented to prevent recurrence
- Maintain statistics and monitor all aspects of operational performance
- Ensure all facility checklists are completed and that Flair’s layout and brand are maintained
- Track record of developing and leading effective teams
- Possess strong business acumen to deliver departmental plans including budget
- A minimum of 2 years’ experience in a high-volume airport operation with a significant level of internal and external dependencies and relationships is preferred
- Proficient in PC based applications, Microsoft Project, Word, Excel and Outlook
- Familiarity in all aspects of airport operations including Customer Service and Ground Operations and airport wide flight management processes
- Ability to obtain and maintain RAIC
- Excellent ability to multitask & handle changing priorities
- A minimum of 3 years of Customer Service experience is required
- A minimum of 3 years airport operations leadership experience is required
- Available on an on call as need basis to participate in the coordination and management of elevated IROPS and systemic issues
- Proven track record leading a team to meet operational and performance targets
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