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Compliance Service Delivery Manager
Company | Ntirety |
Address | Vancouver, British Columbia, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-08-31 |
Posted at | 9 months ago |
COMPANY OVERVIEW:
- Document and test Information Technology controls for customers using Governance, Risk and Compliance tools
- Develop, implement and monitor a strategic, comprehensive enterprise information security, compliance, and IT risk management program for customers to ensure the integrity, confidentiality and availability of information owned, controlled or processed
- Create, communicate and implement for customers a risk-based process for vendor management, including assessment and treatment for risks
- Maintain relationships with client management to manage expectations of service, including work products, timing, and the value to be delivered
- Provide high quality professional management of audit engagements/projects and understand Ntirety’s service offerings and identify potential opportunities to improve such service offerings
- Develop, maintain and publish up-to-date security and compliance policies, standards and guidelines, and oversee training and dissemination of policies and practices for customers
- Perform risk based internal audits and assessments for customers
- Respond to security and compliance queries from customers or partners
- Manage customer compliance risk registers and assignments
- Support customers’ compliance needs by delivering an exceptional customer experience
- Must be flexible regarding program schedule changes and be willing to adapt to these changes in order to fulfill program deadlines
- 5+ years of experience in a combination of compliance, risk management, information security and IT jobs
- Excellent oral and written communication skills
- Must be able to operate in a very dynamic and high productivity environment
- Self-motivated, results driven individual requiring minimal oversight that can work to accomplish goals in a collaborative environment
- General knowledge of IT audit and risk management / assessment process
- Displays intellectual curiosity, innovation, creativity, persistence, commitment, passion and optimism
- Must be able to identify potential sales opportunities for Ntirety customers that may complement CaaS
- Demonstrated Knowledge and understanding of relevant legal and regulatory requirements, such as SSAE 18, Health Insurance Portability and Accountability Act (HIPAA), Payment Card Industry/Data Security Standard (PCI-DSS), HITRUST, ISO 27001, the EU General Data Protection Regulations (GDPR), California Consumer Privacy Act (CCPA), NIST 800-171, the Cybersecurity Maturity Model Certification (CMMC) framework
- Experience and expert understanding of Governance, Risk and Compliance processes
- Willing to learn and dive into new areas of regulatory compliance
- The ability to build strong client relationships at all levels of an organization from business owners through the C-level management suite
- Experience developing information security policies and procedures
- Highly professional with ability to work in challenging, diverse and evolving client environments
- Demonstrate a thorough understanding of complex information systems and apply it to client situations
- Working knowledge of GRC tools such as LogicManager or similar
- An understanding of the Managed Security Services business model
- Able to discuss and resolve audit issues and recommendations with client management
- Prior experience working for a service provider
- CISSP certification or ability and willingness to achieve as part of career growth goals
- Professional security management certification, such as a Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA) or other similar credentials
- Ability to uncover opportunities for businesses to improve their Compliance and Cybersecurity postures
- CCIP/EU and or CCIP/US certification or ability and willingness to achieve as part of career growth goals
- Experience with Federal Risk and Authorization Management Program (FedRAMP) or ability and willingness to train to this compliance objective for the team
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