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Service Delivery Director Jobs

Service Delivery Supervisor Jobs
By Alstom At Toronto, Ontario, Canada
Grade 12 or higher of education required
3 years of railway experience
Minimize in service failures by identifying potential equipment problems in advance of dispatch, and affecting repairs using all Technical resources available.
Keep up to date with crew operating instructions/notices.
Excellent understanding of equipment - locomotives and coach.
Senior Service Delivery Consultant
By SimCorp At Toronto, Ontario, Canada
Knowledge and experience in Front to Back Office modules
Minimum ten-year work experience in the financial services industry and five-year work experience in SimCorp Dimension
Strong interpersonal skills, proactive nature and a natural drive for problem solving.
A degree in finance or economics.
You have excellent analytical skills and are used to working in a structured way.
Excellent communication and presentation skills and fluency in English (spoken and written)
Director, Clinical Service Delivery
By Island Health - Vancouver Island Health Authority At Victoria, British Columbia, Canada
Demonstrated ability to lead change and to build and support management teams.
Sound working knowledge of planning concepts related to budgetary, staffing, quality and strategic initiatives.
High level communication skills, demonstrated organizational, planning and interpersonal skills.
Ability to adapt readily to rapid and changing environments.
Ability to interact professionally with various levels of personnel, both internally and externally.
Director, Project Delivery Jobs
By Partner Staffing At Calgary, Alberta, Canada
Ensure operational alignment between Project Management, Construction Management and Engineering Departments; and
Provide technical and strategic support to Project Management, Construction Management and Engineering Departments.
Responsible for the management, growth and mentoring of direct reports.
Project Management/Coordination for engineering assignments.
Project Management Professional (PMP) designation with the Project Management Institute (PMI) considered an asset.
Experience managing 10+ direct reports in a multi-disciplined engineering function.
Group Director, Delivery Jobs
By William Thomas Digital At Toronto, Ontario, Canada
Years experience in digital or technical project management, with 5
years experience in digital or technical project management, with 5
Excellent communication skills, both written and verbal
PMP is an asset, as is experience in agile methodology
Quality – Ensure the process and tools in place and are being consistently applied to deliver high quality work, every time.
Years in a professional services environment
Service Delivery Representative - Home Oxygen
By ProResp Inc. At Newmarket, Ontario, Canada
Comprehensive benefits including health and dental, pension, EAP (Employee Assistance Program), health spending account and more
Exceptional customer service skills and ability to interact with patients
Full time, reliable employment with consistent hours
3 weeks paid vacation to start
Paid sick days and annual wellness/floater day
Paid overtime, paid on-call hours, paid on-call stand by hours
Pmo Delivery Director Jobs
By AstraZeneca At Mississauga, Ontario, Canada
10+ years experience in programme/project management for large, complex projects within a distributed workforce
Demonstration of strong, communication and relationship building skills with experience in collaborating and sharing knowledge between teams
Experience in relationship management, across both relationship development, maintenance, and ability to understand internal political influence
You will be accountable for high-quality delivery of the service through direct management of the Project Managers
You will partner with the Programme Director to define ways of working and team operating model/management structure to drive optimized efficiency
Significant experience and skill presenting in front of C-suite/executive level clients through written and verbal channels
Oracle Service Delivery Manager
By Millenilink At Quebec, Canada
Demonstrated project management skills with experience planning, estimating, and executing projects
Proven people management skills with experience coaching and developing team members
Having 5+ years experience with technology delivery projects and/or technology advisory services
Having 5+ years of experience at a consulting firm
Having 3+ years of experience managing and leading direct reports
Ability to gain an understanding of client business processes, and requirements, while also managing expectations and scope as needed
Director, Service Delivery Excellence
By SNDL Inc. At Kelowna, British Columbia, Canada
Strong IT service delivery acumen, including cross-domain knowledge and preferably earlier career experience in a project management capacity.
Excellent service management planning and execution skills.
Works with BT Departments to ensure coordination, approvals, and communication of all IT changes across the organization (Change Management Board)
Incident Management, Disaster Recovery and Business Continuity Planning Processes
Portfolio Management, Project Management and Reporting
Manage a team of Service Delivery Managers and related analysts to focus on continuous improvement across both internal and external stakeholders.
Director, It Delivery Pm
By Element Fleet Management At Mississauga, Ontario, Canada
Owns the project management and tracking software including developing, improving and adherence by users.
Nice to have – Masters Business Management
Has minimum of 10 years experience (Finance or Banking industry preferred)
Guide the development of staff capabilities; build a culture that supports the vision and business strategy, leads by example.
Participate in knowledge transfer, ensure timely and accurate communication throughout the group.
Removes obstacles and negotiates with stakeholders on items that prevent success, Manages and mitigates risk on all projects.
Director, Academic Delivery Jobs
By Hanson Canada At Toronto, Ontario, Canada
Minimum of 5 years of exposure in educational management with a proven track record of success.
Experience with Schoology, or similar Learning Management platforms.
Master’s degree in relevant field with a record of professional accomplishment in academia, or equivalent combination of education and experience.
Provide academic leadership in program delivery to promote strong and dynamic teaching and learning experiences.
Stay up to date and current with relevant educational associations and governing bodies.
Experience sustaining partnerships and collaborations with academic partners or agencies.
Director, Solutions Delivery Jobs
By Mount Royal University At Calgary, Alberta, Canada

Director, Solutions Delivery - (998772.1) Share this job as a link in your status update to LinkedIn. Job Title Director, Solutions Delivery Requisition # 998772.1 Job Type Permanent (for any ...

Supervisor, Service Delivery Jobs
By City of Brampton At Brampton, Ontario, Canada
Minimum 2 years experience within public transit as operator, or management or dispatch operation is required.
Grade 12 education or equivalent is required.
Minimum 3 years supervisory level experience is an asset.
Excellent oral and written communication and customer service skills.
Centralized Services. This role is accountable to provide full operational coverage within these four key functional areas:
Responsible for the allocation and effective utilization of crewed and fixed spare board operators.
Service Delivery Engineer Jobs
By Xerox At Ontario, Canada
Assists customers and prospects by analyzing and evaluating their print management requirements and needs.
Bachelor's degree or equivalent combination of education and experience.
Strong experience with Windows Servers.
Experience working with Xerox devices.
Knowledge with device moves, MACD, device setup, XSM, XDM, XWS, XWC
Ability to manage and prioritize workloads to meet contractual Service Level Agreements
Service Delivery Officer Operations Support
By BDC At Calgary, Alberta, Canada
Postsecondary education or relevant experience
Minimum of two years pertinent experience in an operational or administrative role
Solid interpersonal skills and collaborative
Ability to navigate between procedural requirements and client first thinking
Good analytical and basic financial skills
Solid knowledge of MS Office (Word, Excel, Outlook)
2. Service Delivery Manager Jobs
By Emonics LLC At Montreal, Quebec, Canada
·Manage all IT system changes and initiatives to the executive staff as required.
·Design and setup all executive leadership IT requirements for meetings.
·Ensure all unified communication appliances are functional.
Service Delivery Manager Jobs
By Emonics LLC At Montreal, Quebec, Canada
Daily check-ins with the C-Level executive assistants. Own and manage incident resolution from end-to-end in a highly responsive manner.
Manage all IT system changes and initiatives to the executive staff as required.
Design and setup all executive leadership IT requirements for meetings.
Develop and implement detailed plans for Executive-level projects resulting in highly effective and efficient delivery of technical solutions.
Ensure all unified communication appliances are functional.
Business Analyst - Hr Service Delivery
By Robert Half At Vancouver, British Columbia, Canada
Change management experience working in a fast-paced environment
Update weekly project dashboard & reports and perform other project management support related duties
In Addition, The Following Skills And Experience Are Desired
Experience with reviewing, documenting and improving business processes and system improvements
Strong communication and interpersonal skills
Visio experience is a must
Service Delivery Lead Jobs
By Peritus - A Colina Tech Group At Montreal, Quebec, Canada
• Experience in working with Mobile Device Management (WorkspaceOne, MobileIron, Intune)
• DLP, AV, WSUS, Patch management, VPN, VDI technology
• Patch management, ITSM tools, Microsoft Exchange, O356, MS teams, Azure AD, Proxy, etc.
• Vendor and contract Management
• Provide data driven analysis to management about key improvement and opportunity area
• Inventory management, incident management, change management & problem management
Delivery Director Jobs
By Iris Software Inc. At Toronto, Ontario, Canada
Knowledge of project management methodologies and flexible approach to their application
Program management and delivery governance for all projects being delivered by our global delivery teams
Layout and get buy-in for a change management process and communicate changes in schedule to protect stakeholders and manage their expectations
Expertise in IT program management in direct client facing roles, with clients in Canada
Ensure a great client experience on all existing delivery engagements for the assigned client(s)
Partner with Client Partners to manage senior client relationships (Director/ VP level) across business, technology and operations

Are you an experienced Service Delivery Director looking for a new challenge? We are looking for a motivated and passionate leader to join our team and help drive our service delivery to the next level. You will be responsible for ensuring the highest quality of service delivery across our organization, while also developing and executing strategies to improve customer satisfaction. If you have a proven track record of success in this field, we want to hear from you!

Overview The Service Delivery Director is responsible for the overall delivery of services to customers. They are responsible for ensuring that services are delivered on time, within budget, and to the highest quality standards. They are also responsible for managing customer relationships, developing and implementing service delivery strategies, and ensuring that service delivery teams are properly trained and motivated. Detailed Job Description The Service Delivery Director is responsible for the overall delivery of services to customers. This includes managing customer relationships, developing and implementing service delivery strategies, and ensuring that service delivery teams are properly trained and motivated. The Service Delivery Director is also responsible for ensuring that services are delivered on time, within budget, and to the highest quality standards. Job Skills Required
• Excellent customer service and communication skills
• Strong leadership and management skills
• Ability to develop and implement service delivery strategies
• Ability to manage customer relationships
• Ability to motivate and lead service delivery teams
• Ability to analyze data and make decisions
• Knowledge of service delivery best practices
Job Qualifications
• Bachelor’s degree in business, management, or related field
• 5+ years of experience in service delivery
• Proven track record of successful service delivery
• Knowledge of service delivery best practices
• Excellent customer service and communication skills
• Strong leadership and management skills
Job Knowledge
• Knowledge of service delivery best practices
• Knowledge of customer service principles and practices
• Knowledge of project management principles and practices
• Knowledge of budgeting and financial management
• Knowledge of quality assurance and control
Job Experience
• 5+ years of experience in service delivery
• Proven track record of successful service delivery
• Experience in customer service
• Experience in project management
• Experience in budgeting and financial management
• Experience in quality assurance and control
Job Responsibilities
• Develop and implement service delivery strategies
• Manage customer relationships
• Ensure services are delivered on time, within budget, and to the highest quality standards
• Motivate and lead service delivery teams
• Analyze data and make decisions
• Monitor service delivery performance and take corrective action when necessary
• Ensure compliance with service delivery standards and regulations
• Develop and maintain service delivery policies and procedures