2. Service Delivery Manager Jobs

·Act as a trusted IT Advisor to the executives and their staff while maintaining a high level of confidentiality for all VIP activities/tasks.

·Work closely with the Information Technology, Applications, Help Desk and Security teams to develop solutions that will enhance the environment for the C-Level officers and staff and minimize disruption.

·Develop and implement detailed plans for Executive-level projects resulting in highly effective and efficient delivery of technical solutions.

·Daily check-ins with the C-Level executive assistants. Own and manage incident resolution from end-to-end in a highly responsive manner.

·Ensure all unified communication appliances are functional.

·Manage all IT system changes and initiatives to the executive staff as required.

·Manage staff performance ensuring the availability of skill development, coaching and training opportunities, talent management and scheduling for on-prem and off-site events as required.

·Design and setup all executive leadership IT requirements for meetings.

·Recommend, new and upgraded technologies to IT Management based on industry trends that would increase efficiency and effectiveness of the executive team.