Senior Specialist, It Infrastructure

Senior Specialist, IT Infrastructure – Permanent Role On behalf of our client in the Automotive Sector, PROCOM is looking for a Senior Specialist, IT Infrastructure.
Senior Specialist, IT Infrastructure–

• For connectivity issues (internal and partner), troubleshoot and determine root-cause resulting in minimizing of disruptions to user base as needed
• End-User Troubleshooting & Support
• Performing Windows and software updates taking system security and stability into consideration as needed
• System & Software Maintenance
• Monitoring and upgrading servers for health and performance as needed
• Web Certificates
• Service contract and certificate expiries
• Solutioning
• Monitoring and ensuring all software (desktop and specialized) environment are kept current
• Administering Azure portal, including managing subscriptions, Access Control, VMs, Storage, Governance and compliance, Security Center, and Sentinel
• Creating/maintaining configuration profiles/Autopilot Enrolment Policies
• Seeking opportunities for automation & other efficiencies to improve system uptime and presenting Administer Azure portal, including managing subscriptions, Access recommendations as needed
• Assisting team in maintaining, supporting, and enhancing laptops and VMs as needed
• Managing VMware vCenter; creating, maintaining, backup and decommissioning VMs as needed
• VMware
• Assisting team with HR User access Requests – onboards, changes, offboards as needed
• FTP
• As needed, assisting the team with maintaining complete records for:
• Acting as backup for Dealer Helpdesk when requested
• As a Microsoft Windows & 365 expert, managing Exchange online, SharePoint online sites, resolving SMTP, DNS issues; Assisting internal users with Outlook, Excel, Teams and other issues
• Creating/Managing Applications
• Access to third-party portals
• Using SIEM tool to secure all servers and laptops, analyzing SIEM report and taking security measures
• Assisting other departments with connections to external software and systems as requested
• Assets including server room components, assigned and laptops, conference room equipment, and smartphones.
• Performing annual SSL/SAML certificate updates on various systems such as SharePoint, F5 and Weblogic
• Problem Solving
• Microsoft Endpoint Management
• Administering Active Directory, DHCP, DNS on physical/virtual servers, updating network diagrams as needed
• Assisting IT Developers with their access to Azure and with software requests includes networking, scripting, installation, etc. as needed
• Maintaining all cloud & on-prem hardware & OS incl. Windows & Linux, in conjunction with strategic partners as needed
• Maintaining FTP servers and creating/troubleshooting FTP connections as needed
• Managing Devices/deploying Policies

Senior Specialist, IT Infrastructure– Mandatory Skills

• Required: Microsoft 365, Domain Active Directory, Azure active directory, SharePoint, GPO, Microsoft AZURE VM, Network security management, Microsoft Intune, PowerShell and other scripting language, Laptop imaging. Knowledge of Linux and SSL certificate.? Excellent interpersonal skills for user troubleshooting
• Demonstrated ability to achieve goals
• Relevant certifications (e.g., Microsoft, Cisco, CompTIA+) and strong motivation to stay current are required
• Solid problem-solving skills with the ability to find innovative alternatives and/or opportunities
• Highly efficient planning, organizing and time management skills
• 3+ years of work experience in the field of information technology
• University degree/certification in Information Technology or related discipline
• Strong attention to detail and analytical skills

Senior Specialist, IT Infrastructure- Preferred Skills

• Bilingual (fluent in English and French) verbal and written communication is an asset

Senior Specialist, IT Infrastructure- Assignment Start Date ASAP – Permanent Role
Senior Specialist, IT Infrastructure- Assignment Location Toronto, ON – Work Hybrid