Senior Producer Jobs

As a leading mobile games developer, Jam City is looking to “level up” our talent for our talent team in Toronto. We’re on the hunt for innovators who consider themselves dynamic, collaborative and thrive in a fast-paced environment.

Perks & Benefits

Unlimited Vacation*

Employer Paid Benefits*

Additional Flex Healthcare Spending *

Parental leave and Kin care*

RRSP Matching*

Company Events such as movie night, trivia, game shows & more…

• Note: candidate must be able to maintain flexible work schedule to work with team members in GMT+2 time zone (Berlin).
• Only applies to full-time positions.

Responsibilities

• Partner with Product Managers and Data Analysts to be informed and monitor test results, content release, feature rollout and in-game events.
• Help QA to define and refine best in class testing protocols for the feature and build release schedule and bug triage process.
• Partner with development and shared services groups to establish a roadmap for live content delivery.
• Provide regular project status reporting on deliveries, identifying any potential risks with proposed solutions, and communicate this clearly on a routine basis to team and project stakeholders.
• Work with team leaders and discipline leads to evaluate directional changes, analyze the costs/benefits and impact on title update schedules and outline an appropriate for path live operations.
• Drive the completion of operational goals and facilitate communication, organization, process, and accountability.
• Work with the engineering team to create and prioritize tools roadmap to help streamline and optimize the Live Ops pipeline.
• Identify and communicate roadblocks and bottlenecks that may prevent the team from achieving their goals. Work to resolve these quickly before they impact the team.
• Build and maintain schedules to ensure successful and timely delivery of games, features and launches.
• Leverage available play testing and validation methods to confirm the vision, experimental goals and usability of the game, and adjust direction or recommend changes as appropriate.
• Help make informed decisions in conjunction with team leads on work methods, development pipeline, priorities and available resources.
• Work with team leadership to establish a high functioning live operations framework including platform updates and hotfixes.
• Champion security best practices, processes and features in the vein of maintaining a world class player experience.
• Take the lead during escalated outages and incidents.

Qualifications

• Able to identify/assess risks and strategies to mitigate and escalate as necessary.
• Bachelor’s degree in Production or related field or equivalent work experience.
• Understanding of social game mechanics including acquisition, engagement and monetization strategies to deliver high quality products.
• Calm and deliberate within a high stress demanding environment.
• Experience in applying agile practices to game development.
• Ability to balance project demands with creative essentials. You demand quality; creativity and fun while still managing project resources and timelines.
• Experience with producing and releasing mobile games.
• Extensive technical knowledge of deployment tools and databases.
• Passion for games, especially mobile games.
• Experience orchestrating work across multiple disciplines and partner groups.
• 7+ years in mobile or video game production or project management.
• Demonstrated ability coalescing a wide variety of diverse business needs and player expectations into an actionable roadmap that continually improves key Live KPIs and player experience.
• 2+ years of experience in a live operations production role on mobile games.

NICE TO HAVE

• Good understanding of the mobile/social market.
• Knowledge of anti-tamper, anti-cheating, and anti-piracy technologies.
• Familiarity with cloud services and online game infrastructures.
• Experience writing SQL queries and distilling complex analysis into actionable insights.

Check Out Life As a Jam Citizen

• Company Blog
• Company news and events on our LinkedIn
• Find videos on our teams and games on our Youtube
• Employee Feedback on our Comparably page

OUR COMMITMENT TO EQUITY, DIVERSITY, & INCLUSION

We believe in creating games that unite people across the world and that showcase our commitment to providing an environment that is both inclusive and diverse for our players and employees. We strive to create a workforce that is reflective of our global player community as we know that we are stronger and better when we play together. To help promote an inclusive culture, we celebrate the visible and invisible diversity of our Jam Citizens through initiatives including Employee Resource Groups, cultural events, trainings, speaker series, and more.

Jam City is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, age, sex (including pregnancy), national origin, ancestry, religion, ethnicity, marital, or domestic partnerships status, disability, genetic information (including the refusal to submit to genetic testing), predisposing genetic characteristics, military status, veteran status, domestic violence victim status, sexual orientation, gender identity or expressions, or any other classification protected by federal, state, and local laws. Our management is committed to following this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruiting, pay, and other forms of compensation, training, and general treatment during employment.

About Jam City

Jam City is an award-winning mobile entertainment studio providing unique and deeply engaging games that appeal to a broad, global audience.

Led by CEO Josh Yguado, former 20th Century Fox executive, Jam City is the creative powerhouse behind some of the highest-grossing and most enduring mobile games. Jam City’s global franchise Cookie Jam has generated more than half a billion dollars, and Panda Pop has more than 120 million downloads to date.

The company also is the go-to studio for Hollywood, having developed immersive, narrative-rich mobile games around iconic entertainment brands. The company’s popular RPG game Harry Potter: Hogwarts Mystery was the #1 game in more than 40 countries at its launch in April 2018.

Jam City has nine studios located in Los Angeles (HQ), Berlin, Buenos Aires, Bogotá, Burbank, Cedar Falls, San Diego, San Francisco, and Toronto.