Senior Manager Of Transportation - Kitchener

We are the premier foodservice distributor in Ontario. Flanagan's provides customized foodservice delivery to a varied portfolio of clients; from restaurants to schools, hospitals and retirement homes, we provide the best quality ingredients to ensure Canadians have an amazing food experience wherever they dine tonight!

Flanagan Foodservice is Canada’s largest independent foodservice distributor. Proudly Canadian and family owned, we have been serving Ontario for 46 years. We meet our customers' unique needs by delivering value, flexibility and an exceptional customer experience. This mission is made possible by attracting the best talent in the industry and by treating our employees like family. We have been named a winner of the Canada's Best Managed Companies for 10 years in a row.

We are now hiring a Senior Manager of Transportation at our Kitchener location!

Position Summary:

The Senior Manager of Transportation will play a crucial role in leading, managing, and driving accountability for our drivers, both company and owner-operators. Reporting directly into the Vice President of Operations, this position requires an effective leader for six (6) direct reports, with extensive experience in the transportation industry, specifically in managing drivers, training, safety protocols, and equipment management. Responsibilities will include optimizing driver performance, ensuring compliance with safety regulations, and managing our fleet of tractors, trailers, scanners, and other transportation equipment. This position requires a decisive and results oriented leader, who fosters teamwork and positive employee relations and utilizes technical skills to influence, motivate change and meet organizational goals. The incumbent will support Flanagan’s Purpose, Vision, Mission and Values in everything they do.

Key Responsibilities:

Leadership and Team Management:

• Manage change effectively to ensure minimal disruption to business operations and positive impact to operational successes
• Encourage a culture of accountability, professionalism, and continuous improvement.
• Recruit, train, and develop a high-performing team.
• Provide strong leadership to the transportation team, fostering a positive and collaborative work environment.
• Provide positive influence and motivation to leaders and teams outside of direct reporting relationships.
• Set performance goals, provide regular feedback, and conduct performance evaluations.

Driver Management:

• Oversee a team of driver supervisors, the day-to-day operations, ensuring on-time delivery and exceptional customer service.
• Develop and implement driver-training programs to enhance skills, improve safety, and promote operational excellence.
• Address driver performance issues promptly and implement corrective actions as necessary.
• Monitor driver performance metrics, such as on-time delivery, fuel efficiency, and customer satisfaction.

Equipment Management:

• Develop and execute a preventive maintenance program to minimize downtime and ensure maximum equipment reliability.
• Collaborate with vendors and suppliers to ensure timely availability of parts and services.
• Oversee maintenance and repair of the company's fleet and other equipment.
• Monitor equipment utilization and recommend strategies for optimizing efficiency and reducing costs.

Safety and Compliance:

• Ensure all incidents are investigated and corrective measures are implemented.
• Develop and enforce comprehensive safety policies and procedures, ensuring compliance with federal, provincial, and local regulations.
• Collaborate with Health and Safety to promote a safety-first culture.
• Conduct regular safety audits and inspections to identify and mitigate potential risks.

Performance Monitoring and Reporting:

• Analyze data and identify trends to drive continuous improvement initiatives.
• Develop and maintain key performance indicators (KPIs) to measure the effectiveness and efficiency of transportation operations.

Required Qualifications:

• College or University diploma/degree with focus on business, operations management, transportation and logistics.
• Knowledge of quality (TQM, Six Sigma, HACCP. SQF, BRC, or other Food Safety accreditations) methodology and experience in implementing such programs in an operational environment.
• A varied background in food distribution, transportation, logistics, maintenance, and financial management resulting in total capability and effectiveness to manage in a multi location operation.
• Minimum 8 years’ experience required in a similar role within distribution and transportation.
• Strong knowledge of regulatory issues, MTO WSIB, Ministry of Labour, CFIA etc.
• Experience in food service or cold chain strongly preferred.
• Knowledge of Six Sigma, process improvement methodologies.
• Valid Class G Driver’s license and use of a personal vehicle for regular business travel to branch locations across Ontario.
• Extensive experience working with Transportation Management Systems.

Core Competencies:

• Excellent leadership and management skills - is a leader by nature and is comfortable directing and motivating multiple teams within a matrix environment, while capitalizing on competencies.
• Genuine interpersonal skills and strong ability to communicate orally and in writing.
• Excellent planning, problem solving skills, analytical skills and investigation skills.
• Strong working knowledge of MS Office products including Excel.
• Proven expertise in creating and deploying strategic and tactical plans - able to translate organizational strategy into functional imperatives.
• Able to take initiative and effect change, demonstrating exceptional prioritizing and organizational skills.
• Able to build consensus, resolve conflicts and negotiate.
• Experienced leader, influencing various cross-functional teams.
• Must consistently demonstrate a high level of integrity, dependability and professionalism at all times.
• High resistance to stress and pressure - ability to work in a fast-paced environment, effectively managing multiple projects simultaneously and meeting deadlines.

Benefits:

• Comprehensive Flexible Benefits
• Competitive compensation package
• Paid Personal Days and Your Birthday!
• Family oriented culture
• Profit Sharing Program
• Pension and RRSP plans
• Annual Health & Wellness Benefit

Be Part of the Difference!

#HP

All employees of Flanagan Foodservice must demonstrate adherence to all HACCP and Food Handling practices as well as all Company’s policies and procedures.

Flanagan Foodservice Inc. is an equal opportunity employer, and has an accommodation process in place to provide accommodations for applicants with disabilities. If you require a specific accommodation because of a disability or a medical need, please let us know by submitting your request to [email protected] so that arrangements can be made for the appropriate accommodations.

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