Senior Manager, Facility Operations

What You Will Get To Do

The successful candidate will have a positive impact on our corporate culture by demonstrating the Town’s CARE core values (Collaborative, Accountable, Respectful, Engaged) through daily interactions with individuals at all levels of the organization, and external contacts.

Reporting to the Director of Facilities, the Senior Manager of Facility Operations is responsible for a multi-disciplinary professional team to ensure the effective management of Town Facilities. Regular duties and responsibilities include, but are not limited to:

Facility Operations

• Provide functional advice for the operation of all Town facilities by ensuring custodial services is maintained and the repair and maintenance work is carried out on a timely basis.
• Oversee the daily operation of Town facilities including recreation centers and municipal office buildings; and,

Building Maintenance

• Coordinate the capital improvement program with the capital projects team to ensure access to Town facilities for the state of good repair.
• Monitor the maintenance of all Town buildings including furnishings, and other related equipment such as HVAC, Plumbing, Refrigeration and Electrical requirements; and,

Administrative & Leadership

• Oversee the preparation and administration of divisional operating budgets within the facilities portfolio; implement budgets and monitors expenditures/revenues;
• Provide leadership, guidance, and support to the facilities operations staff;
• Analyze significant cost variables in alignment with the Towns budget control management procedures;
• Oversee the recruitment, training, and development of facility staff;
• Provide counsel and support to staff to ensure a positive and safe workplace.
• Support with the attendance and performance goals of staff; and,

Asset Management

• Provide assistance and make recommendations on the prioritization of capital needs;
• Develop and implement policies and procedures for the division and ensure compliance;
• Manage the ongoing facility maintenance in alignment with the Town’s Asset Management Plan for all Town Facilities, minimize breakdowns and failures and extend the useful life of the Towns facility assets;
• Continuously monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures, assess, and monitor workload, control risk management, identify opportunities for process improvements and review the Director; and,
• Participate in the implementation of the Community Strategic Plan, Zero Carbon Whitby and any special projects or working groups to assist with the goals of the division and organization; and,
• Other duties as assigned.

Who You Are

You are an enthusiastic, innovative and visionary leader that understands what it takes to build a vibrant community space. You best thrive when coaching and mentoring a team while placing an emphasis on safety, collaboration and support through organizational change initiatives. You have an awareness of business issues, processes and outcomes as they impact the community, the Town’s reputation and strategic direction.

You are able to align and integrate multiple contracts and/or projects which enables you and your team, to achieve goals. Fast paced environments energize you! Your knowledge and experience in the field allows you to successfully navigate through complex challenges and recommend innovative solutions. You are someone who demonstrates tact, diplomacy and sound discretion and in turn is able to establish and maintain positive relationships with diverse groups of people.

To you, being at work is a mindset and not a location. You can switch seamlessly across modes of work and cultural norms of working in different environments. You know you best, including the tasks you do better when working virtually versus on-site. You believe that the cornerstone of successful working relationships is trust and understand how this positively impacts productivity and performance. You have a high degree of accountability, readily adapt to disruption, like to learn new skills, and explore new ways to connect and collaborate in the digital world.

What You Bring To Our Team

As the successful applicant, you must possess:

• Detailed knowledge of Building Automation Systems (BAS) preferred;
• TSSA – Refrigeration Operations Certificate – Class B preferred;
• University degree in Electrical Engineering, Mechanical Engineering, or Building Science preferred or experience in relevant trade;
• Minimum of 10 years of progressive management experience in a municipal or public sector environment;
• Advanced knowledge and experience with Microsoft Office Applications and Blue Beam
• Advance knowledge of the operation of building systems, including mechanical, electrical, HVAC, plumbing, refrigeration, construction, building technology, design and building code compliance.
• Certified Pool Operations Certificate (CPO) preferred;
• A valid unrestricted Ontario Driver’s Licence (Class “G”) maintained in good standing with access to a personal vehicle;
• Strong written and verbal communication skills to prepare information, memorandums, and reports for the Commissioner to present to the CAO and Council;
• Demonstrated experience managing in a unionized environment;

What We Offer You

• Salary: $122,481 - $144,096 per annum (Band C)
• A hybrid work environment and flexible work arrangements where employees are empowered to do their best work in the way that works for them. This is designated as a Frontline Hybrid role. Frontline Hybrid recognizes that up to 40% of job functions associated with the role can be done virtually, from a remote office. Further details on these programs will be discussed through the selection process.
• A comprehensive benefits and pension program to ensure that your total compensation package addresses both your work and life needs.

We are an Equal Opportunity Employer

At the Town of Whitby, our values guide everything that we do. We celebrate our differences, which is why we are committed to building an inclusive and barrier-free environment for our team. If you need a specific accommodation during the recruitment process, please let us know, and we will be happy to provide. Any information received relating to accommodation will be addressed confidentially.

Acknowledgement will only be forwarded to those applicants who are invited for an interview.

Personal information provided is collected under the authority of The Municipal Act, 2001 and the Municipal Freedom of Information and Protection of Privacy Act.

For your safety and the safety of others, you will be required to demonstrate in writing, from an Ontario Ministry of Health authorized site, that you are fully vaccinated for COVID-19 as of your hire date.

Vaccination requirements are subject to bona fide medical and/or human rights exemptions. Any request for an exemption will be reviewed on a case-by-case basis, as per our COVID-19 Vaccine Policy, and would be subject to the Town’s accommodation process.

Union Affiliation: No Affiliation

Hours: Monday to Friday – 8:30 a.m. to 5:00 p.m. (forty hours per week).

Flex hours may be required.

Hybrid Work Model: Frontline Hybrid

Work Location: Whitby, ON