Senior Gtm Operations And Process Specialist

Why you’ll love Softchoice:

We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.

What you’ll do:

Partner Process Design and Management

• Build a GTM Scorecard and process for Full WAVE Execution - Working collaboratively with DG and BUs
• Creating, Maintaining and Governing the campaign process
• Keeping Asana up to date with the Vendor
• Process design needs to include integration with PAMs and BU stakeholders
• Asana Administrator - users / access, licenses
• Manage Partner Program execution process by aligning our people, process, and technology.
• Competitive analysis on what tools and process are best of breed in the market
• Alignment of Partner Process to all standard SC tools (SFDC, Eloqua, and Partner Portal)
• Build out tracking of Partner program
• Link process and design to outputs and results
• Tracking of additional purchased activities
• Design of future requirements for growth of the Partner reporting and process
• Ownership of the Campaign process
• Communication and enablement of process should be part of the overall design
• Asana customer experience people etc.
• Build out a cohesive process for both Marketing campaigns and Sales enablement activities
• Communication with Stakeholders
• Alignment with PAMs on inputs, ongoing usage & outputs for MDF tracking
• Alignment with Sales Ops to best design reporting and tracking to support program
• Alignment with Asana administrator to ensure future process designs are integrated, and we are constantly looking for current process improvement

What you’ll bring to the table:

• Attention to detail; excellent written and oral communication skills
• Proven ability to set priorities, plan, and manage multiple projects under tight deadlines
• Proven project management skills, and ability to hold individuals to deadlines
• Demonstrated ability to measure and track ROI and progress towards business objectives
• Proficient in Excel, Outlook, PowerPoint and SharePoint
• Can successfully navigate internal and external cross-functional relationships
• Experience working in a fast-paced, business environment

Not sure if you qualify? Think about applying anyway:

We understand that not everyone brings 100% of the skills and experience for the role.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.

Why people love working here:

• Softchoice has been certified as a Great Place to Work in the United States for several years.
• We offer an opportunity to build and grow a career in the technology industry.
• We offer meaningful work and opportunities for career growth.
• Recognized as a Best Workplace in Canada by the Great Place to Work Institute for 18 consecutive years.
• We have raised over $3 million through Softchoice Cares, our grassroots fundraising organization.
• We offer hybrid and remote working opportunities.
• Our team members have 2 paid volunteer days per year to give back to a cause of their choice.
• Comprehensive benefits from day one of employment.
• We have also been recognized as a Best Workplace for Women, Best Workplace for Inclusion, Best Workplace for Giving Back and Best Place to Work for LGBTQ+ Equality.

Inclusion & Equal opportunity employment:

We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require accommodation? We are ready to help:

We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to [email protected] . We are committed to working with you to best meet your needs.

Our commitment to your experience:

We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.

Job Requisition ID: 4952

EoE/M/F/Vet/Disability