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Senior Business Analyst - Hybris (Commerce)
Company | Rockwell Automation |
Address | Cambridge, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Automation Machinery Manufacturing,Software Development |
Expires | 2023-07-14 |
Posted at | 10 months ago |
Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
- Demonstrate an informed knowledge of business areas to supports several moderately complex business processes.
- Reviews, analyzes and evaluates business systems and customer needs (internal and external).
- Apply strong stakeholder management and communication skills.
- Lead in developing and maturing customer experience capabilities in the B2B space primarily focused around eCommerce, eProcurement and self-service.
- Collaborate and facilitate discussions with business stakeholders, customers and technical teams to map future state processes to develop end to end functional solutions.
- Collaborate and shape business case & charter with business stakeholders driving clarity on scope and business requirements.
- Work with execution teams (in collaboration with the product owners and technical leaders) to communicate business needs in the form of clear personas, use cases and business requirements.
- Serve as a conduit between the application development teams and the product owners to drive clarity on " the what/ business need"
- Define the needed business cases with project team and process owner, defining business outcomes, including current baseline and future target metrics, such as leading and lagging indicators, and linking to strategic key performance indicators (KPIs).
- Provide analysis on key business drivers and metrics using the latest analytics & visualization technology.
- Provides consultative support in financial management, organizational change, vendor management, and operational excellence to transformation initiatives.
- Serve as a stage gate to review outcomes match business needs before turning over to business stakeholders for verification and acceptance.
- Be responsible for training and support documentation, as well as business readiness, service transition and driving adoption.
- Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
- Bachelor's Degree and related experience
- Typically requires a minimum of 8 years of experienced with aligning and translating business strategy and needs into solution outcomes and breaking it down into Epics, features and user stories with a clear definition of what success looks like.
- Excellent communication skills required.
- Works on multiple projects as a project team member, occasionally as a project leader. May coach more junior staff.
- Demonstrated ability to lead planning and cross functional discussions to drive vision, scope, requirements clarity and decision making.
- 3 plus years with Agile development and SCRUM/SAFE methodologies required.
- Experience with current and future state end-to-end business process analysis and design
- 5 plus years of experience implementing eCommerce and eProcurement web-based solutions in a B2B landscape is required.
- Accepts additional challenges and tasks that will help grow in this role and prepare for future roles
- 2-4 years of experience with HYBRIS eCommerce is required, ADOBE Experience Manager a plus
- Experience with UX design is a plus
- Experience with working with large software engineering teams to take business needs and transform into technical solutions is required
- Experience with persona and use case driven requirements gathering.
- This position is part of a job family. Experience will be the determining factor for position level and compensation.
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