Senior Business Analyst (Brokerage Back Office)

Who We Are

Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers, and our communities.

The Role

Title :

Senior Business Analyst (Brokerage Back Office)

Your Role and Responsibilities :

We are seeking a talented Business Analyst (BA) to join our Securities Industry Services (SIS) unit within Kyndryl. SIS offers a comprehensive suite of products and services that manage the back office and front office operations of brokerage firms, banks, and mutual fund dealers operating in the Canadian securities industry. As a Business Analyst, you will play a crucial role in the delivery life cycle, acting as the primary interface between the Client/Customer Support group and the Solution Development area.

Your main responsibility will be to ensure the delivery of solutions that meet client requirements by documenting and understanding those requirements and translating them into detailed functional specifications throughout the application software delivery phases.

Main Responsibilities:

• Apply project management skills to ensure timely delivery of solutions.
• Provide user documentation and training on new products and functions.
• Collaborate with Brokerage clients and Product Strategists to gather requirements and ensure their effective translation into functional requirements.
• Assist in implementation strategy and execution.
• Document client requests and specifications using established BA methodologies such as CRD, Use Cases, Requirements traceability, and process flows.
• Work closely with application architects and development staff to facilitate application changes.
• Collaborate with test teams throughout the testing and quality assurance (QA) cycle.

Additional Details: This position offers the opportunity to work remotely, ideally seeking candidates in the Eastern Time zone who can travel to client sites in Ontario or Quebec. The anticipated travel requirement is approximately 10% annually.

Who You Are

Required Professional and Technical Expertise :

• In-depth understanding of front and back-office brokerage business operations.
• Extensive knowledge of Wealth Management Back Office and Business Management applications.
• Analytical skills and ability to effectively analyze and interpret complex data.
• Ability to manage system-level requirements, perform data mapping, and review technical design documents.

If you possess the required expertise and are ready to contribute to the success of our Securities Industry Services unit, we encourage you to apply. Please submit your resume and any supporting documents that showcase your qualifications.

Preferred Professional and Technical Expertise :

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Our employee learning hub gives you access to the best learning in the industry to receive certifications and accreditations, including Microsoft University, AWS Cloud Center of Excellence, Udemy, and the Harvard Business Review. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you! We want you to succeed so that together, we will all succeed.