Sales Assocaite Jobs

About US:

EPIC Clothing has been open since 2013 and is a footwear and apparel store with 3 locations throughout BC. We are expanding and planning to add 3 more stores within 3 years and are looking for a reliable team that can help with our growth. We sell high-quality brands at reasonable prices and strive on offering our customers with the good service they deserve.

What does a Sales Associate do?

As the public face of the company the Sales Associate is responsible for dealing with any and all customer questions about the products and services the company offers. A Sales Associate is expected to be continuously updating their knowledge of the company products, services, and policies.

Complaint handling is a critical part of this position. Turning a frustrated customer into a happy customer, while adhering to company policies, requires a combination of empathy and tact.

Another key responsibility is maintaining the presentation of the sales floor, products, signage, and displays.

Sales Associate Responsibilities:

Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.

Operating cash registers, managing financial transactions, and balancing drawers.

Achieving established goals.

Directing customers to merchandise within the store.

Increasing in-store sales.

Superior product knowledge.

Maintaining an orderly appearance throughout the sales floor.

Introducing promotions and opportunities to customers.

Cross-selling products to increase purchase amounts.

Sales Associate Requirements:

An Associate’s degree or high school diploma.

Retail sales experience.

A professional appearance.

Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.

The ability to read, write, and perform basic math.

The ability to stand and walk for extended periods of time.

We thank all those candidates who apply and only those that suit our company will be contacted for an interview.

Job Type: Full-time

Salary: From $16.75 per hour

Benefits:

• On-site parking
• Store discount

Day range:

• Holidays
• Weekends as needed
• Monday to Friday

Shift:

• Afternoon shift
• Morning shift
• 4 hour shift
• Day shift
• 8 hour shift

Work setting:

• Apparel store

Ability to commute/relocate:

• Terrace, BC: reliably commute or plan to relocate before starting work (preferred)

Education:

• Secondary School (preferred)

Experience:

• Sales/Customer Service: 1 year (preferred)
• Customer service: 1 year (preferred)

Work Location: In person