Relationship Associate Jobs

What We’re Looking For:

AFC is seeking a relationship builder who is energized by meaningful interactions with customers, both current and prospective. The Relationship Associate will spend about 10% of their time securing and supporting new business and 90% devoted to servicing existing accounts.

Your Responsibilities:

As the Relationship Associate, you’ll:

• Manage, service and mitigate risk on customer accounts by utilizing applications such as Salesforce and Tableau.
• Other duties, as assigned.
• Develop an understanding of customer needs by use of customer relationship management (CRM) tools and work queues.
• Support product campaigns to new and existing accounts.
• Identify and manage daily customer delinquencies.
• Assist the Relationship Manager in achieving branch goals.
• Understand and operate within compliance of all applicable laws and codes for the assigned geographic area.

Background Qualifications:

• Preference for one (1) or more year of relevant customer service or account management.
• A valid driver's license is required.
• Proven attention to detail and ability to prioritize and stay organized.
• Experience with Microsoft Word and Excel and CRM familiarity is preferred.
• Previous sales or upselling experience preferred.

Working With The Best:

AFC is proud to be a subsidiary of KAR Global. AFC’s core business complements the other business units within the KAR Global group of companies, including TradeRev auction platform, BacklotCars auction platform, PAR North America, High Tech Locksmiths, and many more. This diversity allows KAR Global to provide a full spectrum of services – from whole car auction to financing, remarketing, technology, and inspection/repair services.