Ramp Lead, Full-Time (Calgary)

Executive Flight Centre Aviation (EFC) has been setting standards in aviation fuel and airport services for over 75 years. Headquartered in Calgary, with operations in Alberta, British Columbia, and Saskatchewan, EFC offers a diverse range of aviation services to meet the needs of airports and aerodromes. Our vision is to provide first class services to all customers in the aviation industry by focusing on safety, quality, and customer service.

EFC is committed to creating and sustaining an inclusive and diverse work environment, while upholding the principles of employment equity. Your participation in this important process is greatly appreciated. We encourage applicants to self‐identify as a member of one or more of the employment equity designated groups – Women, Aboriginal peoples, Persons with Disabilities and/or Members of Visible Minorities. The information collected will be used solely to carry out our obligations under the federal Employment Equity Act.

Our Calgary location is seeking an experienced Ramp Lead to support our diverse operations. This Full-Time position will work a variety of shifts including weekday and weekends. As well as morning, afternoon, evening, and overnight shifts.

Description

Ramp Leads support all ground handling operations, de-icing applications and possibly some fueling situations. Ramp Leads must lead a team of Ramp Agents on all ground handling responsibilities.

Responsibilities

• Perform any other duties as required.
• Plan, design, and perform ramp services according to standards set by Executive Flight Centre
• Groom aircraft, including lavatory and potable water.
• Marshall, chock, load, and unload aircraft.
• Direct, plan, prioritize and organize day to day ramp operations effectively, delegating tasks appropriately and efficiently to the Ramp Agents.
• Follow Ground Operations Manual to administer company’s policies and procedures effectively providing excellent role modeling, leadership and setting the highest standard of performance.
• Ramp services, including operations and maintenance of ground service equipment.
• Function as Flight Lead and collaborate with Passenger Service Agents to ensure smooth ramp operations.
• Comply with and participate in the Company’s Health & Safety and Quality programs and initiatives.
• Maintain a tidy and orderly work area exhibiting pride in work performance and contributing to a healthy and safe work environment.
• Accountable for directing all ramp activities including; aircraft parking positions, flight lead assignments, and passenger movement.
• Direct passengers on the apron as instructed by Passenger Service Agents.
• Provide training, guidance and mentorship to ramp staff in operational requirements for aircraft and ramp functions.
• Ensure exceptional, courteous, and respectful customer service.
• Ensure adherence of corporate, departmental and OH&S policies and procedures.

Qualifications And Experience

• Airport Security Clearance and Driver’s Abstract is required as a condition of employment.
• Previous experience in the aviation industry in a similar role would be an asset.
• A valid class 5 driver’s license is required.
• Highly motivated and able to work with minimal or no supervision.
• Obtain a restricted operator’s certificate (radio license) within 60 days of employment.
• A strong work ethic and positive team attitude.
• Ability to obtain a current/valid Restricted Area Identity Card (RAIC) is required.
• Professional, punctual, meticulous and diligent.
• Able to lift or move up to 60 lbs independently.
• Able to work collaboratively as a productive member of the EFC Team
• First Aid and CPR would be an asset.
• Able to effectively communicate both verbally and in writing.
• Must have an open availability.
• Able to work inclement weather, overtime, extended shifts and stat holidays as required.
• Basic mathematics, trouble shooting skills and excellent attention to detail.
• Must meet all requirements and training for Ramp Agent positions and show demonstrated proficiency in all areas.
• Able to deal with people sensitively, tactfully, diplomatically, and professionally.
• Training and certification required by EFC standards
• Able to work in confined spaces.
• Able to work collaboratively as a productive member of the EFC Team

What EFC can Offer?

• Career advancement opportunities in a variety of industries through the EFC Group of companies which include Aviation, Cargo, Operations, Construction, Facility Maintenance, Leasing, Administration, Heavy Duty Mechanic, Sales, Accounting, Human Resources, Safety, Training.
• Free Health and Dental Benefits for Part Time Employees.
• Competitive compensation
• Extended Health and Dental Benefits for Full Time Employees with minimal premiums.
• A discretionary bonus program based on over all company performance.
• An incredible work environment focused on hard work, fun and celebrating our successes.
• Group Retirement Plan including Deferred Profit-Sharing Plan (DPSP) and a Group RRSP for Full Time Employees.

Please visit our web site at http://www.efcaviation.ca/ for a complete description of our company and to view other career opportunities within EFC. Please include your resume and cover letter when applying for this position.

We thank all applicants for their interest in Executive Flight Centre; however, only candidates selected for interviews will be contacted.

INDALL