Ramp Agent T4, Part-Time (Edmonton)

For over 75 years, Executive Flight Centre Aviation (EFC) has been providing first class services to the aviation fueling and airport services industry. Headquartered in Calgary, with operations in Alberta, British Columbia, and Saskatchewan, EFC offers a diverse range of aviation services to meet the needs of airports and aerodromes. Our vision is to be the best-in-class aviation partner for our people, our customers, and our community.

EFC is committed to creating and sustaining an inclusive and diverse work environment, while upholding the principles of employment equity. Your participation in this important process is greatly appreciated. We encourage applicants to self‐identify as a member of one or more of the employment equity designated groups – Women, Aboriginal peoples, Persons with Disabilities and/or Members of Visible Minorities. The information collected will be used solely to carry out our obligations under the federal Employment Equity Act.

Our Edmonton location is seeking an experienced level Ramp Agents to support our diverse operations. This position will work a variety of shifts including weekdays, mornings, afternoons, evenings, and weekends. The following shift is currently available. The successful candidate must be available to work all days/hours shifts listed.

• Part time shifts for 3 days 1400 to 2200 shift hours

The starting wage for this position is $ 18.57/hour

Flight benefits may also be provided in addition to EFC standard compensation package (check out “What EFC can Offer” below)

Main Functions

Ramp Agents support all ground handling operations, de-icing applications and possibly some fueling situations. Ramp Agents are accountable for all areas of aircraft ground handling and are required to operate in a safe and efficient manner.

Responsibilities

• Maintain a tidy and orderly work area exhibiting pride in work performance and contributing to a healthy and safe work environment.
• Ensure correct baggage loading information is given to each aircraft, including any ballast concerns.
• Ensure exceptional, courteous, and respectful customer service.
• Perform any other duties as required.
• Assist in field maintenance, primarily on the apron and around the building entrances for snow clearing and grass cutting.
• Plan, design and perform ramp services according to the standards set by Executive Flight Centre.
• Load and unload aircraft.
• Provide award-winning ground handling services including building quality relationships with customers.
• Responsible to clean all company vehicles, GSE equipment and Fuel Trucks.
• Operate all ground service equipment.
• Make sure all customer complaints are addressed and handled professionally, leaving the customer with a positive resolution.
• Comply with and participate in the Company’s Health & Safety and Quality programs and initiatives.
• Marshall and chock aircraft.
• Provide a variety of servicing on aircraft.
• Direct passengers on the apron as instructed by passenger service agents.
• Troubleshoot issues within the ground handling process.

Qualifications And Experience

• A valid class 5 driver’s license is required – No Graduated Driver’s License (GDL) permitted.
• Able to deal with people sensitively, tactfully, diplomatically, and professionally.
• First Aid and CPR would be an asset.
• A strong work ethic and positive team attitude.
• Able to effectively communicate both verbally and in writing.
• Highly motivated and able to work with minimal or no supervision.
• Must work shift work, weekends and stat holidays.
• Able to work collaboratively as a productive member of the EFC Team.
• Must be able to obtain a Radio Operator Certificate (Aeronautical)
• A current/valid Restricted Area Identity Card (RAIC) is an asset. Otherwise successful candidate must be able to obtain a Restricted Area Identity Card as a condition of employment.
• Able to lift or move up to 75 lbs independently.
• Minimum of one years’ experience as a Ramp Agent or a similar role would be an asset.
• Professional, punctual, meticulous and diligent.
• Airport Security Clearance and Driver’s Abstract is required as a condition of employment.
• Able to work in confined spaces.
• Able to work inclement weather, overtime and extended shifts.
• Basic mathematics, trouble shooting skills and excellent attention to detail.

What EFC Can Offer

• Group Retirement Plan including Deferred Profit-Sharing Plan (DPSP) and a Group RRSP for Full Time Employees.
• Career advancement opportunities in a variety of industries through the EFC Group of companies which include Aviation, Cargo, Operations, Construction, Facility Maintenance, Leasing, Administration, Heavy Duty Mechanic, Sales, Accounting, Human Resources, Safety, Training.
• A discretionary bonus program based on over all company performance.
• Competitive compensation
• Paid Sick/Personal Days
• An incredible work environment focused on hard work, fun and celebrating our successes.
• Extended Health and Dental Benefits for Full Time Employees with minimal premiums.
• Vacation pay

Please visit our web site at http://www.efcaviation.ca/ for a complete description of our company and to view other career opportunities and to apply for this role.

We thank all applicants for their interest in Executive Flight Centre; however, only candidates selected for interviews will be contacted.

INDHP