Office Manager - Part Time

Let us welcome you home to Century Park in Vegreville, AB

Optima Living operates Independent Living, Assisted Living, Supportive Living and Memory Care communities in Alberta and British Columbia. Our communities are among the best places to live in Western Canada.

Our Vision: For every person to feel at home.

This is truly supported by our credo. “Let us welcome you home.” All of us here feel it is an honour to work with our residents and we advocate a resident-centered approach where the Resident, is the focus of all our endeavours.

As the Office Manager, you are responsible for keeping the site running smoothly and overseeing administrative support.

Responsibilities

• Backup supervisor for housekeeping team, including disciplinary and departure decisions
• Process accounts payable and receivable
• Assist with onboarding new employees, site tour, introductions, documentation etc.
• Receives incoming phone calls and greets residents, team members, and visitors
• Troubleshoot hardware and software challenges
• Other duties as assigned to support operational requirements
• Support the management team administratively
• Liaise with Human Resources to process new hires, team member changes, and departures
• Liaise with accounts payable and receivable regarding payroll, petty cash, rent roll, new residents lease etc.
• Maintain a system of accounting controls and documentation of accounting policies and procedures
• Manage cash resource through reporting deficiencies and monitoring petty cash
• Prepare and make bank deposits as needed
• Assist with Leasing including tours, answering phone calls regarding Wild Rose, updating CRM platform, putting together info packages, leases etc.
• Verify hours worked and submit to payroll
• Identify discrepancies and follow up with residents on overdue accounts

Qualifications And Experience

• Demonstrate the ability to prioritize and problem solve
• CRM platform, Sherpa experience is an asset
• Completion of Business Administration course is an asset
• Yardi experience is an asset
• Elpas nursing system knowledge is an asset
• Completion of CPR and First Aid is an asset
• Strong sense of ethics and the ability to handle sensitive information with tact and discretion
• Superior oral and written communication skills
• Exceptional interpersonal skills with peers, residents, visitors and operational partners
• Superior organizational skills with the ability to handle multiple tasks and deadlines
• Experience in residential care setting is preferred
• Strong computer literacy including effective working skills with Microsoft Suite
• Minimum three (3) years' experience in an Office Manager role

Conditions of Employment

• Clear Police Information Check
• COVID-19 vaccination proof. This requirement may be waived if you have received an exemption through the provincial government.
• Clear Vulnerable Sector Check

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