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Guest Service Agent Jobs

Company

Canalta Group

Address Rimbey, Alberta, Canada
Employment type FULL_TIME
Salary
Category Hospitality
Expires 2023-09-18
Posted at 8 months ago
Job Description
7 Star Service is in our DNA and the Canalta Hotel Family is looking for our next secret weapon to join our team. This position won't bore you as everyday will be a new and exciting experience! You'll be immersed in the Canalta Hotel world assisting our guests to ensure they have a Legendary experience by creating "I-can't-believe-they-did-that" moments! At Canalta we are committed to honesty, hard work, amazing guest service and high standards. You will be empowered to provide a new, unprecedented level of service - one that ranks 7 Stars. We are looking for someone who possesses a Warrior's spirit, a servant's heart and a fun-loving attitude and who is up to the challenge and has a passion to continually learn and grow with our family.


Our Mission: Create "I-can't-believe-they-did-that" guest experiences through remarkably empowered team members


What You Are Responsible For


  • Answering telephones providing a welcoming experience
  • Maintaining a safe work environment
  • Teamwork
  • Maintaining a clean and organized workspace
  • Complete required paperwork
  • Shift balancing
  • Creating legendary guest experiences
  • Complete required training
  • Checking in and checking out guests


What We Offer You


  • Team member discounts at Canalta managed hotels
  • A fun and dynamic work environment
  • Use of Canalta managed hotels facilities (pool, waterslide, hot tub, fitness room) for you and your immediate family (based on hotel occupancy)
  • Friends & family discounts at Canalta managed hotels
  • Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions
  • A competitive wage