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Guest Service Agent Jobs

Full Time Guest Service Agent In Selkirk Mb
By Canalta Group At Selkirk, Manitoba, Canada
Answering telephones providing a welcoming experience
Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions
Team member discounts at Canalta managed hotels
Friends & family discounts at Canalta managed hotels
Checking in and checking out guests
Maintaining a clean and organized workspace
Guest Service Agent Canalta Hotel
By Canalta Group At Rocky Mountain House, Alberta, Canada
Answering telephones providing a welcoming experience
Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions
Team member discounts at Canalta managed hotels
Friends & family discounts at Canalta managed hotels
Checking in and checking out guests
Maintaining a clean and organized workspace
Guest Service Agent Ramada Inn &Amp; Suites
By Canalta Group At Stettler, Alberta, Canada
Answering telephones providing a welcoming experience
Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions
Team member discounts at Canalta managed hotels
Friends & family discounts at Canalta managed hotels
Checking in and checking out guests
Maintaining a clean and organized workspace
Guest Service Agent Ramada Inn & Suites
By Canalta Group At Stettler, Alberta, Canada
Answering telephones providing a welcoming experience
Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions
Team member discounts at Canalta managed hotels
Friends & family discounts at Canalta managed hotels
Checking in and checking out guests
Maintaining a clean and organized workspace
Guest Service Agent Jobs
By SDF Investors At Canada
Perform other duties as requested by management.
Immediately greet guests and offer to assist with their needs.
Commuter Transit and Commuter Parking Benefits
Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager
Register and assign guests to hotel rooms.
Establish methods of payment and verify credit.
Guest Service Agent - Manteo Resort
By Eldorado Resort At Kelowna, British Columbia, Canada
Act in accordance with policies and procedures when working with front of house equipment and property management systems
Extended Health and Dental Benefits
Ensure an efficient reception experience for guests, including check in/out, and complete audit procedures as required
Ensure duty managers are kept fully aware of any relevant feedback from guests and other departments
Demonstrate knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge as necessary to perform daily duties
Prior experience in a hospitality guest service position
Guest Service Agent Jobs
By Brentwood Bay Resort At Victoria, British Columbia, Canada

What we do and are proud ofAt Brentwood Bay Resort, we take pride in providing a luxurious boutique experience that sets us apart from other hotels and resorts in the Greater Victoria area. We are ...

Guest Service Agent Canalta Hotel
By Canalta Group At Selkirk, Manitoba, Canada
Answering telephones providing a welcoming experience
Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions
Team member discounts at Canalta managed hotels
Friends & family discounts at Canalta managed hotels
Checking in and checking out guests
Maintaining a clean and organized workspace
Guest Service Agent Part Time
By Canalta Group At Moosomin, Saskatchewan, Canada
Answering telephones providing a welcoming experience
Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions
Team member discounts at Canalta managed hotels
Friends & family discounts at Canalta managed hotels
Checking in and checking out guests
Maintaining a clean and organized workspace
Guest Service Agent Hampton Inn & Suites
By Canalta Group At Grande Prairie, Alberta, Canada
Answering telephones providing a welcoming experience
Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions
Team member discounts at Canalta managed hotels
Friends & family discounts at Canalta managed hotels
Checking in and checking out guests
Maintaining a clean and organized workspace
Guest Service Agent Jobs
By Canalta Group At Rimbey, Alberta, Canada
Answering telephones providing a welcoming experience
Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions
Team member discounts at Canalta managed hotels
Friends & family discounts at Canalta managed hotels
Checking in and checking out guests
Maintaining a clean and organized workspace
Guest Services Agent Jobs
By Four Points by Sheraton Kelowna Airport At Kelowna, British Columbia, Canada
Perform other reasonable job duties as requested by Supervisors and Managers
Demonstrate knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge as necessary to perform daily duties
Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager
Previous experience in a customer-focused industry
Positive attitude and good communication skills
World-wide accommodation and dining discounts with Marriott brands.
Guest Services Agent Jobs
By Delta Hotels by Marriott Waterloo At Waterloo, Ontario, Canada

Job Number 23148343 Job Category Rooms & Guest Services Operations Location Delta Hotels Waterloo, 110 Erb Street West, Waterloo, ONT, Canada VIEW ON MAP Schedule Full-Time ...

Part-Time Guest Service Agent
By Canalta Group At Melfort, Saskatchewan, Canada
Answering telephones providing a welcoming experience
Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions
Team member discounts at Canalta managed hotels
Friends & family discounts at Canalta managed hotels
Checking in and checking out guests
Maintaining a clean and organized workspace
Guest Service Agent Pt/On-Call
By Canalta Group At St Paul, Alberta, Canada
Answering telephones and providing a welcoming experience
Group benefits that include extended health care, long-term disability, life insurance, dental, optical, and prescriptions for full-time positions
Team member discounts at Canalta-managed hotels
Friends & family discounts at Canalta-managed hotels
Checking in and checking out guests
Maintaining a clean and organized workspace
Afternoon Guest Service Agent (3-11Pm)
By Crescent Hotels & Resorts At Niagara, Ontario, Canada
We're passionate about delivering exceptional guest experiences.
What will I be doing?**
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
Receive, input, retrieve and relay messages to guests
Guest Service Agent Ramada Inn & Suites
By Canalta Group At Camrose, Alberta, Canada
Answering telephones providing a welcoming experience
Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions
Team member discounts at Canalta managed hotels
Friends & family discounts at Canalta managed hotels
Checking in and checking out guests
Maintaining a clean and organized workspace
Franchise Hotel - Guest Service Agent
By IHG Hotels & Resorts At Welland, Ontario, Canada
Kicking off truly memorable guest experiences with the warmest of welcomes
Staying one step of our guests' needs to anticipate requests and offer tailored recommendations
Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
Fluency in the local language - extra language skills would be great, but not essential
Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computer skills
Acknowledging IHG Rewards Club members and returning guests in person or over the phone
Guest Services Agent - Hotel Victoria
By Silver Hotel Group At Toronto, Ontario, Canada
Education Reimbursement for you (and your children!)
Perform other duties assigned by the Supervisor or department manager.
Excellent written and verbal communication skills are essential;
Computer literate in Word and Excel. Maestro's or Opera experience is an asset;
Food Safe certification is an asset
Reporting to the Guest Services Manager, the Guest Service Agent will:
Guest Service Agent/Night Auditor
By Andrew Peller Limited At Lake Country, British Columbia, Canada
Experience in all aspects of customer service and people management
Completion of a two-year apprenticeship program in front desk operations or hotel management preferred
1 year of experience as a Hotel Front Desk Clerk Preferred
Strong working knowledge of accounting practices and principles
Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
Exceptional conflict resolution, negotiation, and objection handling skills

Are you looking for an exciting opportunity to provide exceptional customer service? We are looking for a Guest Service Agent to join our team and provide a memorable experience for our guests. If you have a passion for hospitality and enjoy working with people, this could be the perfect job for you!

A Guest Service Agent is responsible for providing excellent customer service to guests in a hotel or resort setting. They are the first point of contact for guests and are responsible for ensuring that guests have a pleasant and comfortable stay.

What is Guest Service Agent Skills Required?

• Excellent customer service skills
• Ability to multi-task
• Knowledge of hotel services and amenities
• Ability to handle difficult customer situations
• Good communication and interpersonal skills
• Computer literacy
• Attention to detail

What is Guest Service Agent Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of hotel services and amenities
• Ability to work in a fast-paced environment

What is Guest Service Agent Knowledge?

• Knowledge of hotel services and amenities
• Knowledge of customer service principles and practices
• Knowledge of hotel policies and procedures
• Knowledge of local attractions and activities

What is Guest Service Agent Experience?

• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting

What is Guest Service Agent Responsibilities?

• Greet guests upon arrival and check them in
• Answer guest inquiries and provide information about the hotel and local attractions
• Handle guest complaints and resolve issues in a timely manner
• Process payments and maintain accurate records
• Ensure guest rooms are clean and