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Guest Service Agent Jobs

Guest Service Agent Jobs
By Sandman Hotel Group At Abbotsford, British Columbia, Canada
Experience in all aspects of customer service and people management
Completion of a two-year apprenticeship program in front desk operations or hotel management preferred
1 year of experience as a Hotel Front Desk Clerk Preferred
Strong working knowledge of accounting practices and principles
Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
Exceptional conflict resolution, negotiation, and objection handling skills
Guest Service Agent Canalta Hotel
By Canalta Group At Martensville, Saskatchewan, Canada
Answering telephones providing a welcoming experience
Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions
Team member discounts at Canalta managed hotels
Friends & family discounts at Canalta managed hotels
Checking in and checking out guests
Maintaining a clean and organized workspace
Guest Service Agent Canalta Hotel
By Canalta Group At Brandon, Manitoba, Canada
Answering telephones providing a welcoming experience
Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions
Team member discounts at all Canalta managed hotels.
Friends & Family discounts at all Canalta managed hotels.
Checking in and checking out guests
Maintaining a clean and organized workspace
Full Time Guest Service Agent
By Canalta Group At Assiniboia, Saskatchewan, Canada
Answering telephones providing a welcoming experience
Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions
Team member discounts at Canalta managed hotels
Friends & family discounts at Canalta managed hotels
Checking in and checking out guests
Maintaining a clean and organized workspace
Guest Service Agent Ramada Inn & Suites
By Canalta Group At Pincher Creek, Alberta, Canada
Answering telephones providing a welcoming experience
Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions
Team member discounts at Canalta managed hotels
Friends & family discounts at Canalta managed hotels
Checking in and checking out guests
Maintaining a clean and organized workspace
Guest Service Agent Canalta Hotel
By Canalta Group At Camrose, Alberta, Canada
Answering telephones providing a welcoming experience
Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions
Team member discounts at Canalta managed hotels
Friends & family discounts at Canalta managed hotels
Checking in and checking out guests
Maintaining a clean and organized workspace
Full Time Guest Service Agent
By Canalta Group At Selkirk, Manitoba, Canada
Answering telephones providing a welcoming experience
Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions
Team member discounts at Canalta managed hotels
Friends & family discounts at Canalta managed hotels
Checking in and checking out guests
Maintaining a clean and organized workspace
Guest Services Agent Jobs
By Silver Hotel Group At Ottawa, Ontario, Canada
Education Reimbursement for you (and your children!)
Perform other duties assigned by the Supervisor or department manager.
Customer Service experience, preferably in a Hotel Front Desk position;
Excellent written and verbal communication skills are essential;
Computer literate in Word and Excel. Maestro's or Opera experience is an asset;
Reporting to the Guest Services Manager, the Guest Service Agent will:
Guest Service Agent - Temporary Position (July-September)
By Crescent Hotels & Resorts At Saint John, New Brunswick, Canada
Excellent Health and Dental benefits
Must be willing to “pitch-in” and help co-workers with their job duties and be a team player
Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error
Greet customers immediately with a friendly and sincere welcome.
Close guest accounts at time of check out and ascertain satisfaction.
Self-starting personality with an even disposition
Guest Service Agent Jobs
By Crescent Hotels & Resorts At Vaughan, Ontario, Canada

Comply with attendance rules and be available to work on a regular basis.

Perform any other job related duties as assigned.

Guest Service Agent Jobs
By Crescent Hotels & Resorts At London, Canada Metropolitan Area
Ensure a guest focused and accurate reservation, welcome, check-in and checkout process using property computer systems and following standard operating procedures.
Answer guest inquiries about hotel services, facilities, hours of operation, and the local area in a timely manner.
Respond to special guest requests in a timely, friendly and efficient manner.
Handle guests concerns with tact, and seek assistance as needed.
Full Time Guest Service Agent
By Canalta Group At Rimbey, Alberta, Canada
Answering telephones providing a welcoming experience
Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions
Team member discounts at Canalta managed hotels
Friends & family discounts at Canalta managed hotels
Checking in and checking out guests
Maintaining a clean and organized workspace
Guest Service Agent Jobs
By Crescent Hotels & Resorts At Cold Lake, Alberta, Canada
Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.
Greet customers immediately with a friendly and sincere welcome.
Field guest inquires, conducting thorough research to develop the most effective solutions. Listen and extend assistance in order to resolve problems
Perform any other job related duties as assigned.
Able to show proof of vaccination (see statement below).
Self-starting personality with an even disposition.
Guest Agent Ii Jobs
By Accor- North & Central America At Victoria, British Columbia, Canada
Employee benefit card offering discounted rates at Accor properties worldwide
Your experience and skills include:
Sophisticated communication skills, both written and verbal
Excellent communication and interpersonal skills
Knowledge of computerized Front Office systems required with emphasis in
Exclusive Employee and Friends & Family Discounts at Fairmont Hotel Vancouver
Guest Service Associate - Pt (Langley)
By Otter Co-op At Langley, British Columbia, Canada
Excellent customer service skills with a desire to provide a great shopping experience for every guest (both internal and external)
Previous experience as a Cashier an asset
Lotto and/or Food Safe certification an asset
Must have solid understanding of basic math skills
Above average communication, interpersonal, and conflict resolution skills
Able to perform physical job duties including lifting, pushing, and pulling up to 50 lbs.
Guest Services Agent Jobs
By Silver Hotel Group At Whitby, Ontario, Canada
Education Reimbursement for you (and your children!)
Perform other duties assigned by the Supervisor or department manager.
Customer Service experience, preferably in a Hotel Front Desk position;
Excellent written and verbal communication skills are essential;
Computer literate in Word and Excel. Maestro's or Opera experience is an asset;
Reporting to the Guest Services Manager, the Guest Service Agent will:
Part Time Guest Service/Night Audit Agent
By Canalta Group At Melfort, Saskatchewan, Canada
Answering telephones providing a welcoming experience
Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions
Team member discounts at Canalta managed hotels
Friends & family discounts at Canalta managed hotels
Checking in and checking out guests
Maintaining a clean and organized workspace
Guest Service Agent Jobs
By Sandman Hotel Group At Winnipeg, Manitoba, Canada
Experience in all aspects of customer service and people management
Completion of a two-year apprenticeship program in front desk operations or hotel management preferred
1 year of experience as a Hotel Front Desk Clerk Preferred
Strong working knowledge of accounting practices and principles
Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
Exceptional conflict resolution, negotiation, and objection handling skills
Guest Service Associate - Pt (Langley)
By Otter Co-op At City of Langley, British Columbia, Canada
Excellent customer service skills with a desire to provide a great shopping experience for every guest (both internal and external)
Previous experience as a Cashier an asset
Lotto and/or Food Safe certification an asset
Must have solid understanding of basic math skills
Above average communication, interpersonal, and conflict resolution skills
Able to perform physical job duties including lifting, pushing, and pulling up to 50 lbs.
Hotel Guest Services Agent
By Gateway Casinos and Entertainment Limited At Rama, Ontario, Canada
Perform other tasks as assigned by management.
Represent as the first point of contact with guests; greet and acknowledge all guests using exceptional customer service and guest name;
Offer Valet services, explain terms of use and service, complete vehicle inspections and distribute valet parking tickets.
Must have the skills to provide exceptional hospitable customer service to patrons and coworkers
Must have the ability to meet the Physical Requirements of the position
Knowledge of area and attractions is an asset.

Are you looking for an exciting opportunity to provide exceptional customer service? We are looking for a Guest Service Agent to join our team and provide a memorable experience for our guests. If you have a passion for hospitality and enjoy working with people, this could be the perfect job for you!

A Guest Service Agent is responsible for providing excellent customer service to guests in a hotel or resort setting. They are the first point of contact for guests and are responsible for ensuring that guests have a pleasant and comfortable stay.

What is Guest Service Agent Skills Required?

• Excellent customer service skills
• Ability to multi-task
• Knowledge of hotel services and amenities
• Ability to handle difficult customer situations
• Good communication and interpersonal skills
• Computer literacy
• Attention to detail

What is Guest Service Agent Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of hotel services and amenities
• Ability to work in a fast-paced environment

What is Guest Service Agent Knowledge?

• Knowledge of hotel services and amenities
• Knowledge of customer service principles and practices
• Knowledge of hotel policies and procedures
• Knowledge of local attractions and activities

What is Guest Service Agent Experience?

• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting

What is Guest Service Agent Responsibilities?

• Greet guests upon arrival and check them in
• Answer guest inquiries and provide information about the hotel and local attractions
• Handle guest complaints and resolve issues in a timely manner
• Process payments and maintain accurate records
• Ensure guest rooms are clean and