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Guest Experience Agent Jobs

Guest Experience Lead | Oshawa Centre - 3 Month Contract
By lululemon At Oshawa, Ontario, Canada
Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary; examples: leading delegated assignments/tasks, mentoring or assisting peers)
Bring the lululemon guest experience framework to life, leading from the floor to establish an exceptional and inclusive guest experience.
1 year retail or customer experience (e.g., guest resolution, navigating difficult conversations)
Some experience in leading, mentoring, or delegating with others
Education: High school diploma/GED/equivalent, or above
For Experiential stores with food/beverage service only: Food safety and/or liquor service certification
Bilingual Guest Experience Centre Consultant
By Recipe Unlimited Corporation At Toronto, Ontario, Canada
Engage with Guests to create a lasting impression of positive Guest Experience for 10+ Recipe brands
Exceptional organizational skills, ability to multi-task and high attention to detail.
Experience in Communications and Social Media is preferred
French speaking and written communication skills are an asset
High school diploma required and post-secondary education an asset
RECIPE is looking for a Bilingual Guest Experience Centre Consulant
Guest Service Agent Ramada Inn &Amp; Suites
By Canalta Group At Stettler, Alberta, Canada
Answering telephones providing a welcoming experience
Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions
Team member discounts at Canalta managed hotels
Friends & family discounts at Canalta managed hotels
Checking in and checking out guests
Maintaining a clean and organized workspace
Guest Service Agent Ramada Inn & Suites
By Canalta Group At Stettler, Alberta, Canada
Answering telephones providing a welcoming experience
Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions
Team member discounts at Canalta managed hotels
Friends & family discounts at Canalta managed hotels
Checking in and checking out guests
Maintaining a clean and organized workspace
Manager, Guest Experience And Ticket Operations
By Regina Exhibition Association Limited (REAL) At Regina, Saskatchewan, Canada
3-5 years of experience working in a similar environment; management experience in ticketing, guest services or hospitality is required
Experience with effective workforce management, task prioritization, and employee performance coaching
Strong time-management skills and a proven track record of delivering quality results with attention to details
Lead effective business unit financial planning and management.
Advanced Computer proficiency in Excel, Word, Outlook, and database management; points of sale system (POS) proficiency is an asset
We offer competitive wages and industry standard benefits.
Guest Service Agent Jobs
By SDF Investors At Canada
Perform other duties as requested by management.
Immediately greet guests and offer to assist with their needs.
Commuter Transit and Commuter Parking Benefits
Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager
Register and assign guests to hotel rooms.
Establish methods of payment and verify credit.
Guest Service Agent - Manteo Resort
By Eldorado Resort At Kelowna, British Columbia, Canada
Act in accordance with policies and procedures when working with front of house equipment and property management systems
Extended Health and Dental Benefits
Ensure an efficient reception experience for guests, including check in/out, and complete audit procedures as required
Ensure duty managers are kept fully aware of any relevant feedback from guests and other departments
Demonstrate knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge as necessary to perform daily duties
Prior experience in a hospitality guest service position
Guest Service Agent Jobs
By Brentwood Bay Resort At Victoria, British Columbia, Canada

What we do and are proud ofAt Brentwood Bay Resort, we take pride in providing a luxurious boutique experience that sets us apart from other hotels and resorts in the Greater Victoria area. We are ...

Coordinator - Guest Experience Programs
By Vancouver Airport Authority At Vancouver, British Columbia, Canada
Communicating key operational changes and following-up with Supervisors, Zone Leads, office staff and Guest Experience Representatives
Acting as first point of escalation for Guest Experience representatives
Ensuring all supplies for the Guest Experience operation are ordered and stocked
Assisting with training and onboarding of new Guest Experience employees
Excellent judgement, analytical and decision-making skills with the ability to multitask and quickly solve problems in real time
Assisting with the distribution of uniforms and coordinating uniform inventory
Guest Experience Manager Jobs
By Milestones Grill + Bar At Waterloo, Ontario, Canada

Our Milestones' team is rapidly growing and we're looking for Managers to join our location in Waterloo! The Perfect Guest Experience is more than a warm smile and welcoming atmosphere. Our people ...

Guest Service Agent Hampton Inn & Suites
By Canalta Group At Grande Prairie, Alberta, Canada
Answering telephones providing a welcoming experience
Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions
Team member discounts at Canalta managed hotels
Friends & family discounts at Canalta managed hotels
Checking in and checking out guests
Maintaining a clean and organized workspace
Guest Service Agent Jobs
By Canalta Group At Rimbey, Alberta, Canada
Answering telephones providing a welcoming experience
Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions
Team member discounts at Canalta managed hotels
Friends & family discounts at Canalta managed hotels
Checking in and checking out guests
Maintaining a clean and organized workspace
Guest Services Agent Jobs
By Four Points by Sheraton Kelowna Airport At Kelowna, British Columbia, Canada
Perform other reasonable job duties as requested by Supervisors and Managers
Demonstrate knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge as necessary to perform daily duties
Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager
Previous experience in a customer-focused industry
Positive attitude and good communication skills
World-wide accommodation and dining discounts with Marriott brands.
Guest Services Agent Jobs
By Delta Hotels by Marriott Waterloo At Waterloo, Ontario, Canada

Job Number 23148343 Job Category Rooms & Guest Services Operations Location Delta Hotels Waterloo, 110 Erb Street West, Waterloo, ONT, Canada VIEW ON MAP Schedule Full-Time ...

(Contrat 11 Mois) Guest Experience Lead | Ste-Catherine
By lululemon At Montreal, Quebec, Canada
Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary; examples: leading delegated assignments/tasks, mentoring or assisting peers)
Bring the lululemon guest experience framework to life, leading from the floor to establish an exceptional and inclusive guest experience.
1 year retail or customer experience (e.g., guest resolution, navigating difficult conversations)
Some experience in leading, mentoring, or delegating with others
Education: High school diploma/GED/equivalent, or above
For Experiential stores with food/beverage service only: Food safety and/or liquor service certification
Afternoon Guest Service Agent (3-11Pm)
By Crescent Hotels & Resorts At Niagara, Ontario, Canada
We're passionate about delivering exceptional guest experiences.
What will I be doing?**
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
Receive, input, retrieve and relay messages to guests
Guest Service Agent Ramada Inn & Suites
By Canalta Group At Camrose, Alberta, Canada
Answering telephones providing a welcoming experience
Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions
Team member discounts at Canalta managed hotels
Friends & family discounts at Canalta managed hotels
Checking in and checking out guests
Maintaining a clean and organized workspace
Guest Experience Lead | Metrotown (5 Month Contract)
By lululemon At Burnaby, British Columbia, Canada
Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary; examples: leading delegated assignments/tasks, mentoring or assisting peers)
Bring the lululemon guest experience framework to life, leading from the floor to establish an exceptional and inclusive guest experience.
1 year retail or customer experience (e.g., guest resolution, navigating difficult conversations)
Some experience in leading, mentoring, or delegating with others
Education: High school diploma/GED/equivalent, or above
For Experiential stores with food/beverage service only: Food safety and/or liquor service certification
Agent D’expérience Client - Services Financiers / Customer Experience Agent
By Alorica At Montreal, Quebec, Canada
Traiter les plaintes des clients en fournissant des solutions, souvent dans un délai imparti pour s’assurer que le client est satisfait.
Apprenez à identifier les besoins ou les désirs des clients pour recommander le produit ou le service approprié.
Apprendre les systèmes logiciels utilisés par l’entreprise pour pouvoir communiquer efficacement avec les demandes entrantes.
Tenez un registre des demandes entrantes pour pouvoir vous y référer plus tard.
Être capable de traiter des commandes, des formulaires, des demandes ou des demandes.
Travailler avec des collègues au besoin pour résoudre les plaintes des clients.
Guest Experience Lead (Contrat 10 Mois) | Promenades St-Bruno
By lululemon At St-Bruno-de-Montarville, Quebec, Canada
Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary; examples: leading delegated assignments/tasks, mentoring or assisting peers)
Bring the lululemon guest experience framework to life, leading from the floor to establish an exceptional and inclusive guest experience.
1 year retail or customer experience (e.g., guest resolution, navigating difficult conversations)
Some experience in leading, mentoring, or delegating with others
Education: High school diploma/GED/equivalent, or above
For Experiential stores with food/beverage service only: Food safety and/or liquor service certification

Are you passionate about providing exceptional customer service? We are looking for a Guest Experience Agent to join our team and help create an unforgettable experience for our guests! As a Guest Experience Agent, you will be responsible for ensuring that our guests have a positive and enjoyable stay. If you are a people-person with excellent communication skills, we want to hear from you!

Overview A Guest Experience Agent is responsible for providing exceptional customer service to guests in a hotel, resort, or other hospitality setting. They are the first point of contact for guests and are responsible for ensuring that guests have a pleasant and enjoyable stay. They may also be responsible for providing information about the hotel and its amenities, as well as assisting with any special requests or needs that guests may have. Detailed Job Description A Guest Experience Agent is responsible for providing exceptional customer service to guests in a hotel, resort, or other hospitality setting. They are the first point of contact for guests and are responsible for ensuring that guests have a pleasant and enjoyable stay. They may also be responsible for providing information about the hotel and its amenities, as well as assisting with any special requests or needs that guests may have. They may also be responsible for handling guest complaints and resolving any issues that may arise. Job Skills Required
• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to multitask and prioritize tasks
• Knowledge of hospitality industry standards and procedures
• Knowledge of hotel services and amenities
• Proficiency in computer software programs
• Ability to work independently and as part of a team
Job Qualifications
• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of hospitality industry standards and procedures
• Knowledge of hotel services and amenities
• Proficiency in computer software programs
Job Knowledge
• Knowledge of hospitality industry standards and procedures
• Knowledge of hotel services and amenities
• Knowledge of customer service principles and practices
• Knowledge of local area attractions and activities
Job Experience
• Previous experience in a customer service role
• Previous experience in a hospitality setting
• Previous experience in a hotel or resort setting
Job Responsibilities
• Greet guests upon arrival and provide information about the hotel and its amenities
• Respond to guest inquiries and requests in a timely and professional manner
• Assist guests with any special requests or needs they may have
• Handle guest complaints and resolve any issues that may arise
• Ensure that all guest rooms are clean and properly stocked
• Maintain accurate records of guest information and transactions
• Ensure that all guest inquiries and requests are handled in a timely and professional manner
• Assist with check-in and check-out procedures
• Ensure that all hotel policies and procedures