Property Administrator Jobs

For over 30 years Magnum York Property Management, an Associa company, has delivered quality facilities and asset management services throughout Alberta. If you are looking for professional development opportunities, enjoy working in a team environment, and are interested in building your career in condominium property management, then you may be the perfect candidate for this role!

Here’s What’s Waiting For You…

As a Property Administrator for our Red Deer branch, you will provide clerical and administrative support to the Condominium Manager(s). The Property Administrator is the liaison to the lead Condominium Manager(s) and homeowners primarily, but will also occasionally interact with vendors, board members and committee members, as well as staff within the Branch office and on our Corporate side.

Duties include but are not limited to:

• Prepare newsletters, flyers, and other various documents to inform homeowners of maintenance service or projects, activities, meetings, etc
• Participate in training including webinars, etc
• Interact with vendors and assist with addressing emergency requests as necessary
• Update notes within homeowner accounts in Rent Manager of all conversations/correspondence with homeowners
• Field and respond promptly to homeowner inquiries via phone, e-mail, work order, letter, and/or in person
• Assist Condominium Manager with processing new homeowner welcome packets
• Assist in preparing agendas, update management reports, and compile documents and copies for Board meeting packages
• Assist homeowners with Magnum York corporate programs (website, portals, etc.) in accordance with Condominium Manager direction, client enrollment, and local office protocol
• Assist in preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by governing documents
• Assist Condominium Manager with requests for proposals, repair quotes, insurance notification lists
• Assist Condominium Manager in monitoring corporate and client delinquency rates and collections process for account portfolio
• Assist Condominium Manager with issuing of key fobs, pool passes and processing access keys
• Assist Condominium Manager in preparing homeowner bylaw violation letter and communicate results of hearings to homeowners within the time frames set by governing documents as needed
• Maintain property files and unit files
• Assist Condominium Manager with update of property fact sheets in Rent Manager

While the list above is an extensive list of job responsibilities, it is expected that the individual in this position is hands on and flexible in performing, assisting, and/or supervising any necessary task that is requested by our client and/or the management agent.

Requirements

• Knowledge of conflict resolution techniques at a proficient level
• Knowledge of communities/property/real estate and homeowners association
• 3+ years of Condominium Association experience is preferred
• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level
• Professional customer service skills
• Self-motivated, proactive, detail oriented and a team player
• Professional communication skills (phone, interpersonal, written, verbal, etc.)
• Knowledge of the role of the association board, the Condominium Association Manager, and how those roles interface with the requests of homeowners
• Time management and time critical prioritization skills
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level

Benefits

• A great team to work with!
• Dental care
• Half-day Fridays before long weekends
• Full-time, weekday work (37.5 hour work week)
• Early Fridays off every other week
• Emergency out of country coverage
• Paid time off (Vacation, Sick and Personal Days)
• Hybrid work arrangement with some ability to work from home
• Extended health care
• Competitive salary