Project Quality Manager Jobs

About Us

At HDR, we specialize in engineering, architecture, environmental and construction services. While we are most well-known for adding beauty and structure to communities through high-performance buildings and smart infrastructure, we provide much more than that. We create an unshakable foundation for progress because our multidisciplinary teams also include scientists, economists, builders, analysts and artists. That's why we believe diversity is our greatest strength. HDR is proud to be an equal opportunity workplace and an affirmative action employer.

Watch Our Story:' https://www.hdrinc.com/our-story'

We believe that the way we work can add meaning and value to the world. That ideas inspire positive change. That coloring outside the lines can illuminate fresh perspectives. And that small details yield important realizations. Above all, we believe that collaboration is the best way forward.

Primary Responsibilities

Project Quality Managers (PQM) serve as a member of the project team designated to be responsible for assisting in the development of project-specific Quality Management Plans and works in close cooperation with the Project Manager and Task Leads for the monitoring and oversight of project quality activities. Facilitate a culture of quality on the project by working closely with the program/project management team in developing specific quality management processes and procedures; provide the day to day oversight of project quality controls; integrate and communicate quality management status with the client and provide periodic project compliance reviews and report the results to the project leadership, project team, executive project/program leadership, and the corporate Quality Office.

Training and Education

• Lead root cause analysis sessions when needed to identify the sources of problems and develop solutions that prevent recurrence.
• Raise awareness of quality topics and activities in meetings and in external conferences.
• Conduct quality training at an office and project level.
• Facilitate lessons learned and documenting best practices so knowledge is shared and applied.
• Hold regular conference calls and online training sessions to educate staff about quality.

Technical Reviews

• Participate in QC reviews, peer reviews, and other oversight activities of technical work.
• Evaluate consistency and quality of work on projects.
• Perform audits of work products against project design requirements and known best practices.

Project Quality Support

• Provide oversight and assistance with project quality tasks (e.g. setting up quality processes).
• Lead quality audits of project quality compliance.
• Participate in Management Reviews.
• Train and mentor project quality managers.
• Review RFP’s, scopes, and project requirements for project quality items.
• Support risk management activities and offer mitigation strategies
• Help develop scopes, budgets, and schedules for project quality efforts.
• Attend meetings with clients, especially quality meetings.
• Help project quality managers respond to Non-Conformance Reports and external audit findings.

Quality Program Development

• Prepare regular reports to management and act on their requests.
• Lead regular conference calls with project quality personnel to share ideas and answer questions.
• Develop and track quality metrics so progress can be measured.
• Develop a Long Term Quality Plan (vision, mission statement, tactical plans, staffing, budget) for Years 3 and beyond
• Author quality best practices for Design-Build and mega-projects.
• Create an audit program to monitor quality compliance and to identify areas for improvement.
• Maintain a database of proven quality personnel and their assignments/availability.
• Implement the Long Term Quality Plan developed in Year 2

Quality Liaison

• Carry the message of quality from management to the project teams.
• Bring feedback from projects to the Quality Office.
• Work with the HDR Engineering Quality Office, Project Management Office, Policy group, Business Groups, and HDR management teams to coordinate efforts and communicate actions taken.

Required Qualifications

• Represents HDR commitment to fulfill project responsibilities and obligations to client and internal management stakeholders. Must provide professional and ethical direction for the company and staff.
• High level of collaboration and self-awareness. Focused on both high level messaging as well as details of process.
• Embrace the HDR brand promise and values
• Must be able to resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble.
• Strong commitment to enhancing quality culture among technical staff on the project.
• Must embrace mentoring and coaching of project team members.
• 4 yr. degree in Professional, Architectural or Engineering related field.
• Project quality delivery is paramount in decisions and resolutions
• Strong verbal and written communication with investigative interview experience, and project and quality management software systems.
• 5+ years in specific technical area covered
• Proven skills in the areas of Project management and/or Quality Management projects.
• 6+ years in similar consulting industry.
• Deep understanding of QMS fundamentals.
• Must work cooperatively between project manager, project team, and Principal in change to effectively manage quality processes and controls on projects.

Why HDR

At HDR, we know work isn't only about who you work for it's also about what you do and how you do it. Led by the strength of our values and a culture shaped by employee ownership, we network with each other, build on each other's contributions, and collaborate together to make great things possible. When you join HDR, we give you license to do the same. We help you take charge of your career, giving you multiple growth opportunities along the way.

Primary Location

Canada-Ontario-Richmond Hill

Other Locations

Canada-Ontario-Toronto

Industry

Transit

Schedule

Full-time

Employee Status

Regular

BusinessClass

Marketing and Admin

Job Posting

Dec 1, 2022

At HDR, we are committed to the principles of employment equity in all of our offices. USA: We are an Affirmative Action and Equal Opportunity Employer. We consider all qualified candidates regardless of minority, veteran, disability, sexual orientation, gender, gender identity or any other status protected by law. CANADA: We welcome applications from all qualified individuals. AUSTRALIA: We consider all qualified candidates regardless of gender, ethnicity, country of birth, political or religious affiliation, health status, or any other status protected by law.

Health and safety is also our priority. For some positions, you may be required to provide drug and alcohol testing, before or during employment, based on our Drug Testing and Drug Free Workplace Policy. If you are required to drive for us, we require a valid driver's license and compliance with our vehicle policy.