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Project Coordinator (Junior) Web
Company | Jonas Software |
Address | Markham, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Software Development |
Expires | 2023-06-02 |
Posted at | 1 year ago |
:
- Handle smaller projects with faster turnaround times (30-60 days)
- Coordinate all aspects of the project from kick-off, scheduling and go-lives ensuring client is updated through all aspects of the project.
- Promote and maintain a high quality, professional, service-oriented company image among clients.
- Could be handling up to 30 projects at once in various over-lapping stages (Seasonality could increase this)
- Responsible for communicating to all parties if obstacles are encountered that delay the project.
- Be the point person for the project on the Jonas side to the club.
- Responsible for setting client expectations, keeping project on track.
- Keep project notes updated in our CRM.
- Collaborate with other departments or offices as necessary to expedite resolutions.
- Coordinate and\or provide Remote Training and Support via Internet to clients.
- Troubleshoot Client Issues in a timely manner.
- Customer service experience preferably in the software industry.
- Flexibility on hours if projects needed to adjust to a international client needs.
- Proven ability to problem solve and teach others.
- Must be able to work independently as well as coordinate efforts with other team members
- Experience in Golf Club Industries, Hotel or other related Hospitality Industries would be a definite asset.
- Strong Organizational skills a must
- Outstanding communication skills (oral and written).
- Beginner Project Management Experience or certificate experience in Project Management
- Bachelor’s degree / college diploma.
- Time Management Skills a must. Able to manage multiple priorities and deliver quality results on time.
- Experience with Web solutions an asset.
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