Outbound Logistics Specialist Jobs

Description & Requirements
who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
About This Team
As a member of the Outbound Logistics Team, you support our Retail Stores and Ecom guests by partnering with DC teams and transportation vendors to meet their specific requirements. This role is responsible for ensuring that all movement of product is performed to schedule. They provide updates and recommendations regarding timely product delivery, shipment accuracy, and cost control. A Logistics Specialist provides consultation to Stores, Store Ops, Distribution and Store Support Center Partners (Merchandising, Allocation, and Finance). They coordinate with cross-functional teams inside and outside our company to successfully meet by whens, SLA’s, and department expectations. They implement tactical operational strategies, course corrects for planned and unforeseen events and provide timely communication to teams.
a day in the life

• Identify opportunities to improve utilization of existing distribution infrastructure.
• Support and coordinate with DC, Ecom, and vendor teams to ensure domestic and cross border Ecom orders meet our guest SLA’s.
• Monitors the transportation flow of all Retail Orders from the Distribution Centers and Vendors to the Store Locations.
• Participate in root cause analysis to identify and resolve challenges.
• Support the Retail Operations team and Retail Stores in all Special Projects & Logistical related matters; New Store Openings, Transfers & Returns.
• Perform due diligence reviews to develop business cases for initiatives to reduce cost and improve Customer Service.
• Work closely with Allocation Planning, Merchandising & Inventory Control in the prioritization and tracking of Retail allocations.
• Monitor DC ship dates and transit time of all Retail orders on a daily basis.
• Directs 3PL facilities in all store-related deliveries regarding delivery schedules, carton caps and any special services or requirements for Top Volume locations.
• Support export shipments.

Qualifications

• Ability to analyze and recommend warehouse and transportation performance enhancements and/or cost improvements.
• Proficiency with MS Office platform (Access, Excel, Project, Word, PowerPoint) and Database Management. Advanced Excel skills are a plus.
• Flexible and adaptable with schedule which could include nights, working required holidays, some weekends with occasional after-hours requirements and overtime.
• Bachelor’s degree preferred.
• A minimum of 2 years related experience in Logistics or Outbound Operations; or equivalent combination of education and experience.
• Knowledge of transportation tracking systems.
• Strong communication and customer service skills.
• Effectively works independently and with minimal direction.

must haves

• Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.
• Communicate with honesty and kindness and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Foster connection by putting people first and building trusting relationships.

Additional Notes
Authorization to work in Canada is required for this role.