Logistics Specialist Jobs

Mejuri is the category-defining fine jewelry brand redefining luxury, your way. Feeling disconnected from an industry that typically markets to men, co-founder and CEO Noura Sakkijha leveraged her learnings as a third-generation jeweler to rethink the way women purchase jewelry—for themselves. In only seven years, and with a team of over 75% women, Mejuri has shipped over one million orders and opened retail stores across the globe, all while introducing new products weekly.

As part of Noura’s original vision to empower women to invest in themselves, the brand launched the Empowerment Fund to support underrepresented women and non-binary individuals with the tools to empower themselves. Mejuri continues to reach new customers through exciting community initiatives and expansion into international markets, such as the UK, Australia and Germany.

We are a team of retailers, creatives, technologists and strategists, and we are looking for someone special to join our team.

The Role:

Hi, I’m Jenn Harris, and I’m currently the Director of Logistics at Mejuri, looking for a Logistics Specialist to join our growing team.

As the Logistics Specialist, you will be responsible for managing daily logistics execution ensuring we deliver to our customs on-time. Additionally, you will play a key role in identifying opportunities to improve our speed, costs, and reliability across our network, while also working to simplify processes throughout our workflows. You are excited to solve operational problems, while also diving into data to find our next opportunity.

It’s a great time to join the Logistics team because we are working to create a fast, reliable and scalable supply chain in a growth environment.

What You'll Do:

• Support and lead continuous improvement initiatives to simplify processes and improve speed, cost and reliability.
• Support SOP development and implementation in the logistics area.
• Support and lead planning and execution of logistics implementation projects such as testing and onboarding new carriers, peak prep and TMS providers.
• Work cross-functionally with teams to resolve issues and implement new initiatives. Act as escalation point for business key logistics questions/concerns.
• Provide coaching and feedback to indirect reports in the Logistics team.
• Build and manage KPIs related to cost, speed and reliability. Conduct deep dives to identify improvement opportunities.
• Partner with third parties to improve processes and customer experience, including the launch of performance scorecards.
• Own daily execution across the network including issue resolution, daily KPIs and proactive management of carriers.
• Work cross-functionally to validate product data including HS codes, country of origin and weight.

What You'll Bring To The Team:

• Working knowledge of ERP/WMS/TMS software.
• Experience in supply chain/logistics with a track record of supporting and leading logistics execution and driving operational improvements.
• Ability to deep dive data and experience with KPIs/metrics.
• Executional experience, with ability to act with urgency, resolve issues and work with external partners and internal operational teams.
• Provides effective coaching and training to junior level indirect reports.
• Passion for problem solving and continuous improvement mind-set.
• Experience supporting or managing projects.
• Ability to manage ambiguity and results oriented.
• Experience conducting analysis and identifying insights and opportunities.
• Strong ability to work cross-functionally and balance business needs.

Things We Consider An Asset:

• SQL or ability to learn (or similar skill set for data deep dives).
• Experience with shipping software platforms
• Lean Six Sigma exposure or continuous improvement exposure is a plus
• Familiar with GSuite, Fulfil.io, Customs regulations,

Key Performance Indicators:

• Training and direction of logistics associates and temporary hires
• Continuous improvement initiatives (e.g. workflow simplification etc, reliability improvements)
• On-time deliveries
• $/Shipment
• Development and management of KPIs

Benefits at Mejuri:

• A generous product discount!
• Comprehensive medical and dental benefits, including mental health coverage, and generous personal and sick days for our full-time employees. We also offer bereavement leave, including miscarriage and stillbirth support.
• A minimum of three weeks vacation, plus generous personal days and three religious observance days (for full-time employees)
• Internal coaching department and learning and development to support career growth and plans for everyone.
• Parental leave salary top-up of up to 80%, as well as a personalized return-to-work transition and accommodation plan for full-time employees.
• Semi-annual performance reviews.

Please note that these benefits apply to full-time employees.

Location:

At Mejuri we embrace an onsite working environment and support our fulfillment employees to be successful onsite to drive collaboration and deepen relationships with one another.

Accommodation / Accessibility:

Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.

Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

This role will be operating onsite at our fulfillment centre and our headquarters in Toronto

Accommodation / Accessibility:

Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.

Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.