Supervisor - Outbound Transportation

POSITION SCOPE:

The Supervisor - Outbound Transportation is responsible is responsible for finding solutions, alternative modes and carriers and negotiating best rates possible for outbound Canada and the US. They are expected to build and maintain relationships with various transportation companies and will work closely with Customer Service, Warehousing Operations and the Senior Manager - Transportation. The Supervisor – Outbound Transportation will lead the scheduling team to ensure that all outbound shipment process will be executed on time providing highest level of customer service.

KEY ACCOUNTABILITIES:

• Works with carriers on charge backs and solidify approval to do so
• Responsible for suggesting ideas/tools/improvements for logistics procedures
• Reports expected and actual arrival dates to management
• Negotiates pricing and terms and manages carrier score cards appropriately to maximize efficiency and optimize costs
• Sources new freight companies to expand Anatolia’s carrier network and receive quotes for rate comparisons
• Assists with special projects and perform other duties as assigned
• Measures and improves logistics processes to deliver supply chain KPI targets On-Time Delivery %, cost, carrier performance, etc.)
• Calculates of export, long and short-term freight costs for existing and new customers
• Manages scheduling team for scheduling prepaid/collect, TL/LTL, outbound and return shipments within Canada and to/from the U.S.
• Assists AP team to determine billing differences from ocean/truckload carriers
• Disputes detention charges for truckload shipments as necessary
• Ensures that Accounts Payable & Accounts Receivable freight rates are maintained in SAP
• Manages delivery issues such as no shows, delays to minimize risks
• Ensures established logistics processes are being met for domestic and export shipments
• Constantly seeks options to reduce transportation costs (carriers/modes/dates/live unloads/equipment type, etc.)
• Makes decisions on routing to maximize efficiency and capacity utilization
• Manages LTL and FTL contracts
• Organizes special ad-hoc shipments cost effectively by collecting bids from different carriers to get the best price at the highest service level
• Develops and reports on carrier scorecards; monitor carrier performance and implement necessary corrective actions to improve services towards higher case fill rate
• Acts as backup to Senior Manager – Transportation with managing the scheduling team and other transportation specialists
• Works closely with Operations and Supply Chain Department to achieve timely, effective delivery

IDEAL QUALIFICATIONS:

• Ability to work autonomously, with accuracy and effective execution and with little direction
• Previous exposure to an ERP/WMS system required, SAP will be considered an asset.
• Demonstrated ability to serve as a brand ambassador, performing duties in alignment with corporate values while balancing the needs of both the customer, the business and employees
• Post-secondary education required in a related field.
• Demonstrated sense of urgency and demonstrated ability to solve varying and occasionally complex problems
• Minimum of 5 years of prior experience with progressive responsibilities from within a similar industry
• High attention to detail, results oriented, and ability to work in a fast-paced environment.
• Proficient with database systems (Excel) is a must.
• Team oriented, quick learner, with strong leadership skills
• Advanced proficiency in SAP required
• Excellent written and verbal communication skills with a high degree of emotional intelligence for enhanced performance and conflict resolution
• Demonstrated ability to make sound judgement and allocate work effort and time accordingly relative to the scale of the task and impact on the business
• Prior experience in a fast paced logistics type of environment with experience

This position also requires:

• Demonstrated ability to work collaboratively with peers within a work area and other departments
• Capability to deliver a consistently high level of customer service to internal or external customers is required, discovering and comprehending their needs and providing efficient and effective support
• Demonstrated ability to work collaboratively and with common courtesy towards other departments, customers or suppliers while maintaining confidentiality.
• Interactions with internal or external customers or suppliers employing professional common courtesy, providing requisite and correct information along with straightforward support
• Demonstrated accountability for quality, accuracy and adherence to work instructions - moderate amount of decision making required when performing duties while interpreting and applying rules and guidelines
• Demonstrated experience and ability working with moderately complex information as related to analysis, problem solving, and reasoning to perform job duties with effectiveness
• Demonstrated capability to provide guidance of limited complexity to other staff as needed in relation to the execution of job duties and assigned projects
• Demonstrated ability to apply creative problem solving and idea generation to work tasks as occasionally required
• Understanding that work efforts and interaction with external parties may have a moderate impact on the employer brand and public reputation and as such ensure that behaviour and communications shall be professional and accurate at all times
• Demonstrated understanding that work contributions have some influence beyond the immediate department and organization and as such duties are executed with care, accuracy and compliance to instructions

WORKING CONDITIONS:

• Most work is performed in a standard office environment with limited exposure to adverse conditions or health and safety risks
• Position requires low level of sustained visual attention, moderate manual dexterity on a regular basis with sitting at length

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. Anatolia is committed to providing accommodations for people with disabilities in all parts of the employment relationship. Anatolia will work with applicants to meet accommodation needs that are made known to the Company.