Oracle Retail Systems Analyst

Company Description

At Sleep Country Canada/Dormez-vous? (SCC/DV), we are inspired every day through our purpose to transform lives by awakening Canadians to the power of sleep and our vision to champion sleep as the key to healthier and happier lives, helping everyone achieve better tomorrows through better tonight’s.

Guided by our values – We CARE About People; We WIN Together; We DREAM Big and We DELIVER with Excellence – we are building on our 28-year foundation of taking care of each other and our customers’ sleep needs, with passion and commitment to be the best that we can be. We invest in our sleep ecosystem, innovative products, world-class customer experience, our communities and diverse best-in-class team to be Canada’s leading sleep partner.

We’re looking for a Oracle Retail Systems Analyst to join our growing company and play a key role in our customer experience by ensuring each purchase ends in a smile!

Oracle Retail Systems Analyst is responsible for managing and supporting Oracle Retail applications and systems within Sleep Country Canada. They play a crucial role in ensuring the smooth functioning of Oracle Retail systems and collaborating with various stakeholders to meet business requirements

In this role you will:

• Ensure compliance with data security and privacy policies in accordance with industry regulations.
• Manage and maintain Oracle Retail systems, including installation, configuration, and ongoing support.
• Conduct system analysis and design to develop and implement enhancements, customizations, and new features within Oracle Retail applications.
• Monitor system performance and troubleshoot issues, working closely with technical teams and vendors to resolve them in a timely manner.
• Collaborate with cross-functional teams to integrate Oracle Retail systems with other enterprise systems, ensuring data integrity and seamless information flow.
• Stay updated with the latest trends and best practices in Oracle Retail applications, recommending and implementing system improvements and optimizations.
• Collaborate with business users and stakeholders to understand their requirements and translate them into functional specifications for Oracle Retail solutions.
• Support system upgrades and patches, ensuring minimal disruption to business operations.
• Perform system configuration, including setting up product hierarchies, pricing rules, promotions, and inventory management parameters.
• Conduct system testing, including unit testing, integration testing, and user acceptance testing, to ensure the quality and accuracy of Oracle Retail solutions.
• Provide end-user training and support, addressing inquiries and resolving issues related to Oracle Retail systems.
• Maintain system documentation, including system configurations, business processes, and user guides.

Qualifications

The Qualifications and Experience we like to see:

• Proven experience as an Oracle Retail Systems Analyst or similar role.
• Excellent communication and interpersonal skills to collaborate effectively with business users, technical teams, and vendors.
• Proficient in SQL and PL/SQL for data analysis and troubleshooting.
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
• Hands-on experience with Oracle Cloud based products; OMS, RMS, RICS, OCDS, OIC, WMS
• Familiarity with integration methodologies, web services, and API-based integrations.
• Strong understanding of retail business processes and workflows, including merchandising, inventory management, pricing, promotions, and sales analytics.
• Strong analytical and problem-solving skills with the ability to quickly grasp complex business requirements.
• Experience in system implementation, configuration, and support of Oracle Retail solutions.

Additional Information

Why members of our Corporate team love working at Sleep Country Canada/Dormez-vous?:

• Maternity/Parental leave top up benefits
• Recognized as one of Canada’s Most Admired Corporate Cultures in 2022 by Waterstone Human Capital
• Associate Discount Program where you will be able to enjoy some of the world’s best sleep products
• We will invest in you and provide extensive training, mentoring and continuous development
• Access to our in-house learning platform with over 16,000 digital courses taught by industry experts in a variety of languages
• This is not a job but a CAREER with opportunities for growth and advancement
• Annual Wellness Credit for any products/services that improve your health and well-being, ie., health assessments, nutrition counselling, hiking shoes, a yoga outfit or fitness equipment!
• Long service awards, celebrations and other social events
• Tuition Reimbursement Program that covers professional AND personal development
• Diverse and inclusive work environment
• Paid day off to volunteer at your local charity of choice
• Associate Referral Program
• Full medical, dental benefits and a Deferred Profit Sharing Program

Commitment to Equity, Diversity, Inclusion & Belonging (EDI&B)

At SCC/DV, we are committed to building a company culture of inclusion and diversity where differences are embraced and valued, this allows us to better understand and meet the needs of our customers and the communities we serve. We want to ensure every job applicant is treated fairly and with respect regarding race, national or ethnic origin, religion, age, gender, sexual orientation, or disability.

About Sleep Country Canada/Dormez-vous?

Sleep Country is Canada’s leading specialty sleep retailer with a purpose to transform lives by awakening Canadians to the power of sleep. Sleep Country Canada operates under the retailer banners; Sleep Country, Dormez-vous, Endy, Hush, Silk & Snow and most recently acquired, Casper Canada. The Company has omnichannel and ecommerce operations including 289 corporate-owned stores and 20 distribution centers warehouses across Canada. Recognized as one of Canada’s Most Admired Corporate Cultures in 2022 by Waterstone Human Capital, Sleep Country is committed to building a company culture of inclusion and diversity where differences are embraced and valued. The Company actively invests in its sleep ecosystem, innovative products, world-class customer experience, communities and its people. For more information about Sleep Country, please visit www.sleepcountry.ca.