Operations Support Specialist - Lower Mainland

Otter Co-op is now accepting applications for a full-time Operations Support Specialist for our Angry Otter Liquor locations in the Greater Vancouver and Fraser Valley.

Who We Are

Otter Co-op is a diverse and growing organization, serving the Lower Mainland, Fraser Valley and BC Interior since 1922. With over 100 years in business and over 1000 in our team, we are proud to be a locally owned and community minded member of the neighbourhoods we live, work and play in. We operate three food and pharmacy stores (including one with a fashion and hardware department), twenty-eight Angry Otter liquor stores, two feed mills, two bulk petroleum facilities, the Angry Otter Tap & Forno and Brewery in North Vancouver, the Highwayman Pub in Abbotsford, the Sawbucks pub in South Surrey and twenty-five gas station/convenience stores. To learn more about who we are and how you can help bring our brand to life, visit us at www.otterco-op.crs.

What You’ll Do

You will be a part of the Category Operations Team (Liquor) and will be Reporting to the Category Manager.

• Maintaining tracking spreadsheet with vendor marketing and advertising.
• Perform other duties as assigned.
• Help maintaining, updating and utilizing SharePoint.
• Ensuring accuracy for file maintenance, changes, corrections, costing and margins for liquor division
• Supporting the process for price checking local competitors.
• Uploading inventory, tobacco and lottery documentation into SharePoint.
• Visa Statement reconciliation.
• Training and assisting employees on procedures, processes and promotions.
• Contribute to the Team in living the Corporate Values of Integrity, Community and Excellence.
• Updating liquor inventory, costing, margins, and new SKU input into point of sale systems.
• Help develop and implement training guidelines and detailed walkthroughs for procedures and processes.
• Monthly specials (LTO) downloads, updates, changes and support to advise buyers and managers for long buys.
• Running sales statistics reports to provide cost analysis/profit and loss data by category.
• Maintaining store files, pricing programs, and assisting with store specials.
• Supporting with inventory roll counts (input and helping stores stay on schedule).
• Assisting with inputting and maintaining Min and Max levels for inventory stock levels.
• Maintaining an order and product tracking document for core SKU's.

Why It Matters

Our team provides a range of products and services to support our member-owners. Through the work that we do, we help to build, fuel, feed and grow Western Canadian communities together.

Who You Are

You are looking for a career in Retail Store Operations Management and:

• Must be committed to a SAFE working environment
• This position can be based out of the Greater Vancouver or Fraser Valley . Travel for work at other locations will be required as business needs arise.
• Intermediate computer skills (including typing and MS office products – Word, Excel & Outlook)
• Must be available 7 days a week to work including early mornings, afternoons and late evenings
• Experience with CRM and POS systems (Barnett and Profitek POS system an asset)
• Able to perform physical job duties including lifting, pushing, and pulling up to 50 lbs
• Experience as a Liquor Store Associate or retail experience is an asset
• Must have solid basic math skills
• Excellent communication, people, and customer service skills
• Motivation and ability to work in a busy work environment is required
• Must be very accurate, detail orientated and able to work independently and as part of a team
• Must have reliable transportation to be able to commute between locations

What’s In It For You

• Comprehensive benefits package, including extended health, dental, vision, disability & life insurance
• Employer matched pension plan
• Annual bonus program for all eligible team members
• Education Assistance Program
• Co-op Membership with an annual dividend payment on qualified purchases
• Team discount on Gas, Liquor, Food, Fashion, Hardware, Feed & Restaurant purchases
• Competitive Wages
• Learning opportunities to grow and develop and to foster a culture of teamwork and innovation

Otter Co-op is committed to a diverse and supportive working environment based on our Core Company Values of Integrity, Community and Excellence. We embrace diversity and inclusion, and we’re working to create a workplace that is as diverse as the communities we serve. We support and provide an environment that allows all to bring their whole selves to work.

All successful candidates will be required to undergo a background check.

We thank all candidates for their interest; however, only those selected to continue in the recruitment process will be contacted.

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