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Operations And Customer Support Specialist Jobs

Operations Support Specialist Jobs
By Bitcoin Well (TSX.V:BTCW OTCQB:BCNWF) At Edmonton, Alberta, Canada
Perform accurate data entry to maintain the integrity of our systems.
Strong problem-solving skills and a knack for troubleshooting.
Effective communication skills, both written and verbal.
Prior experience in customer support or operations is advantageous but not mandatory.
Enthusiastic self-starter with a proactive "can-do" attitude.
Openness to mastering diverse aspects of our business operations.
Customer Support Specialist - Logistics And Sap
By Dexian At Oakville, Ontario, Canada
· Experience with SAP, Oracle or any coding knowledge is considered a strong asset.
Title: Customer Support Specialist - Logistics and SAP
Duration: 6 Months with strong possible extension
· Work Environment: Long term assignment for the right person.
· This position operates 7.5 hours daily, Monday to Friday, 8am to 4:30pm, 1 hour lunch unpaid.
· Will work directly with a Customer Service Representative, Team lead and 2 other team members.
Operations Support Specialist Jobs
By GCI Canada At Toronto, Ontario, Canada
Post secondary education in business administration, finance or equivalent experience
Exceptional time management skills with an ability to prioritize tasks while managing competing deadlines
Required Experience, Skills and Abilities
2 – 4 years office experience, finance experience an asset
Manage vendor accounts including set up and vendor statement reconciliations
Manage vendor and employee inquiries related to invoices and payments
Assistant Manager, Customer Support And Operations
By BCAA At Burnaby, British Columbia, Canada
Proven communication skills (written/verbal) and ability to effectively communicate with various levels of management, team members and/or outside contacts
Demonstrated organizational, detail orientation, prioritization skills and time management skills
Identify, assess, and test new ways of working and develop recommendations for improving the structure and operationalization of cross-channel management
Liaise with reporting manager on task completion and updates
Collaborate with key stakeholders to align customer experience improvements with the omnichannel CX governance and operating model
Manage refunds and payment issues
Operations Support Specialist - Lower Mainland
By Otter Co-op At Coyle, British Columbia, Canada
Monthly specials (LTO) downloads, updates, changes and support to advise buyers and managers for long buys.
Experience as a Liquor Store Associate or retail experience is an asset
Experience with CRM and POS systems (Barnett and Profitek POS system an asset)
Excellent communication, people, and customer service skills
Must have solid basic math skills
Intermediate computer skills (including typing and MS office products – Word, Excel & Outlook)
Customer Operations Specialist Jobs
By VGW At Toronto, Ontario, Canada
Maintain the Account Management Team Knowledge Base, ensuring process and compliance related documentation remain up to date at all times.
Always bring new ideas to the Account Management leadership team that will enhance the customer experience for the player.
Expert knowledge of customer service technologies, workforce management tools and CRMs.
Ensure changes are communicated to Account Management team members appropriately so that no issue slips through the cracks.
Manage a formal information and training acknowledgement process to ensure staff completion of relevant materials is documented.
Management of Account Management Tools & Systems:
Operations Support Specialist Jobs
By Novartis At Montreal, Quebec, Canada
Strong analytical approach, budget management skills
Creation of Purchase Orders as per requirement
Submit payment requests to finance
Follow up with project managers with all processes handled
1 to 3 years of related business experience.
End to end Purchase Order process
Customer Service And Support Specialist
By GameSheet Inc. At Canada
Contribute to the development and updating of support documentation, training materials, and knowledge base articles.
Excellent verbal and written communication skills to effectively communicate complex concepts in a clear and concise manner.
Strong problem-solving abilities with a solution-oriented mindset.
Interpersonal skills and a customer-centric approach.
Assist with the creation & setup of new events & leagues.
Serve as the primary point of contact for clients during the onboarding process, providing guidance and support.
Customer Operations Specialist - Biosteel
By Canopy Growth Corporation At Toronto, Ontario, Canada
Organize workload and determine priorities, communicate with management and colleagues to effectively work with customers in a professional manner
At least 2 years’ relevant customer service experience, ideally in B2B environment
Strong problem-solving skills to resolve customer complaints and customer service issues
Strong technology skills, including Microsoft-Office, e-Commerce platforms, ERP systems, CRM databases, report preparation, and multi-channel communication
SAP and Netsuite experience is preferred
Provide world-class customer service to our customers every day and in every interaction
Customer Support And Ennoblement Manager
By Agility At Canada
Provide “White Glove” service and an exceptional experience to our customers and partners through Training and Support.
Creating Certification content on Agility for both our customers and our partners
Have previous experience in building/ creating content such as video and documentation
Excellent content and documentation skills   
Strong written and verbal communications skills  
Ability to work full-time from your remote location, home office  
Operations, Billing, And Support Specialist
By DigyProp At Greater Toronto Area, Canada

Strong organizational, multitasking, and problem-solving skills

A very good understanding of modern technology

Operations And Customer Service Specialist
By Envol Strategies At , Vancouver, Bc, Ca
Leveraging your logistics experience to skillfully manage third-party delivery, warehouse, and trucking teams.
Experience using Warehouse Management Systems is an asset.
You have knowledge or experience with e-commerce.
You bring 3+ years of Operations experience.
You bring 3+ years of Customer Service experience.
You have 1+ year of Sales experience, preferably in the e-commerce space.
Customer Support Specialist - Airline Operations Solutions
By NAVBLUE, an Airbus Company At Waterloo, Ontario, Canada
Aviation industry experience including crew management/rostering, airline scheduling systems is desirable although comprehensive training will be provided
Provide feedback to Production Teams and Product Management on support trends, issues and any item impacting customer satisfaction.
Previous experience in a customer service role.
Strong analytical and problem-solving skills
Strong communication skills written/verbal communication, organizational, and customer service skills
Strong computer skills: familiar with Google suite, MS Office applications, Internet Explorer/Chrome/Mozilla browsers, Windows environment, Java
Operations And Customer Service Specialist
By Envol Strategies At Vancouver, British Columbia, Canada
Leveraging your logistics experience to skillfully manage third-party delivery, warehouse, and trucking teams.
Experience using Warehouse Management Systems is an asset.
You have knowledge or experience with e-commerce.
You bring 3+ years of Operations experience.
You bring 3+ years of Customer Service experience.
You have 1+ year of Sales experience, preferably in the e-commerce space.
Operations And Customer Service Specialist
By Envol Strategies At Burnaby, British Columbia, Canada
Leveraging your logistics experience to skillfully manage third-party delivery, warehouse, and trucking teams.
Experience using Warehouse Management Systems is an asset.
You have knowledge or experience with e-commerce.
You bring 3+ years of Operations experience.
You bring 3+ years of Customer Service experience.
You have 1+ year of Sales experience, preferably in the e-commerce space.
Operations And Customer Support Specialist
By Gaia Technologies Inc. At Greater Vancouver Metropolitan Area, Canada
- Maintain an updated client, customer, contractor, and supplier management system.
- Maintain and share professional knowledge through education and presentations;
- Bachelor’s degree in operation management, business administration, or related field;
- 1- 3 years of experience in operation-related, business development, or sales position;
- Excellent communication in English and presentation skills;
- Strong data analysis and logical analysis skills;

Are you looking for an exciting opportunity to use your customer service skills to make a difference? We are looking for an Operations Customer Support Specialist to join our team and help us provide exceptional customer service to our clients. If you are passionate about helping others and have a knack for problem solving, this could be the perfect job for you!

Overview Operations Customer Support Specialists are responsible for providing customer service and support to customers of an organization. They are responsible for responding to customer inquiries, resolving customer issues, and providing customer service support. Detailed Job Description Operations Customer Support Specialists are responsible for providing customer service and support to customers of an organization. They are responsible for responding to customer inquiries, resolving customer issues, and providing customer service support. They must be able to effectively communicate with customers, both verbally and in writing. They must also be able to troubleshoot customer issues and provide solutions. Job Skills Required
• Excellent customer service and communication skills
• Ability to troubleshoot customer issues
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team
• Knowledge of computer systems and software
• Knowledge of customer service software
• Ability to handle customer complaints
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service software
Job Experience
• Previous customer service experience
• Experience in a customer service role
Job Responsibilities
• Respond to customer inquiries and resolve customer issues
• Provide customer service support
• Troubleshoot customer issues and provide solutions
• Maintain customer records and update customer information
• Monitor customer service metrics and report on customer service performance
• Follow up with customers to ensure satisfaction