Coordinator, Pharmacy Operations Support

Are you motivated to join a dedicated team of health care providers in this dynamic and rewarding role? Are you interested in a career where you can make an impact on the well-being of others?

Get to know Lower Mainland Pharmacy Services:

We are a collaboration of four premier health employers Fraser Health, Provincial Health Services, Providence and Vancouver Coastal Health and provide an integrated approach to pharmaceutical care and service excellence patients, residents and clients committed to investing in your professional development in building an environment where you can advance your career.

Effective October 26 th , 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines).  Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

If this sounds like the perfect role for you, here’s why we believe you should apply:

• Competitive salary package, including comprehensive health benefits coverage.
• A career that offers you the opportunity to work in a fast growing and exciting organization with professionals who are eminent in their respective fields.

Our pharmacy team always aspires to improve and achieve the best possible care for our patients and improve their quality of life.

We aim to build an environment where you love the work you do, the place where you work, and the people around you. From the financial advisor handling our health care resources, to the IT professional enabling life-saving data, to the nurse and physician on the front line of patient care, everyone plays a role in the care continuum. Together, we build outstanding workplaces.

Apply now to join our excellent team!

One team, best pharmacy care, better lives.

Detailed Overview

Reporting to the Director, Pharmacy Services, the Coordinator, Pharmacy Operations Support is responsible for supporting the overall pharmacy operations including human resources planning, product preparation services, inventory management, drug distribution services, clinical services and strategic projects. The Coordinator, Pharmacy Operations Support is also responsible for assisting with human, financial and material resources effectively including developing procedures, organizing workflow, and maintaining quality assurance.

Responsibilities

• Identifies and assesses education and orientation needs of pharmacy support staff and students. Develops and implements programs as requested by the Director, Pharmacy Services to ensure pharmacy support staff and students maintain skills and knowledge in order to follow established protocols and procedures.
• Develops processes and methods for project implementation resulting from strategic initiatives and ensures that initiatives and carried out in accordance with the goals, policies and vision of the LMPS. Monitors project progress and takes corrective action to ensure that project implementation strategies and services continue to operate efficiently and effectively; ensures project reporting requirements are met.
• Chairs and/or participates on committees; prepares status reports to update the Director and develops recommendations on follow up action to be taken; implements approved recommendations.
• Coordinates the distribution of drugs such as wardstock. Develops procedures to ensure medication accuracy and safety.
• Participates in the development, implementation and negotiation of essential service contingency plans.
• Establishes and maintains effective working relationships, ongoing communications with pharmacy staff, other departments/programs at and across assigned sites/community areas and other internal and external stakeholders.
• Coordinates the control and distribution of narcotic and controlled drugs. Develops procedures for monitoring and distributing narcotics, and ensuring required legal records are maintained according to established protocols.
• Participates in the development and monitoring of quality assurance, identifies areas for improvement, and follows up as required.
• Partners with Pharmacy Directors, Managers and Coordinators in strategic project planning of local and Lower Mainland Pharmacy Services (LMPS) initiatives including designing and implementing change processes required to transition from existing service models to new models.
• Provides leadership of people to foster an environment that is supportive of engagement, innovation, individual and team achievements and the provision of safe, quality care.
• Provides input into the development of operational and capital expense budgets. Analyzes available financial data, investigates budget variances and initiates corrective action or justifies non-adherence. Identifies trends to be used for future budget planning. Seeks opportunities to enhance revenues or reduce costs. Prepares rationale and justification for budgets requests.
• Coordinates inventory management, physical inventory counts and audits to ensure accuracy.
• Works collaboratively with Pharmacy Directors, Managers and Coordinators in the coordination of pharmacy operations including product preparation and drug distribution services, inventory management, clinical pharmacy services, recruitment initiatives, scheduling and posting processes.
• Ensures Director is informed of and aware of significant events and activities in the areas of responsibility.
• Collaborates with relevant leaders and stakeholders to develop, update and maintain policies and procedures relating to pharmacy operations.
• Provides education about projects to individuals, groups, organizations and communities as it pertains to successfully completing project deliverables.

Qualifications

Education and Experience

Graduation from a recognized Pharmacy Technician Program. Five years' recent, pharmacy operations experience in a large complex unionized health care setting, including experience in project management and systems development.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

• Ability to plan, prioritize and carry out projects.
• Working knowledge of applicable regulations, legislation and collective agreements.
• Ability to communicate with a diversity of audiences both verbally and in writing.
• Demonstrated knowledge of budget planning and preparation principles, concepts and methods.
• Demonstrated team development and change management skills.
• Sound knowledge of other health care disciplines and their role in health care.
• Sound knowledge of pharmacy information systems applications, tools and concepts.
• Ability to provide progressive and innovative approaches to service delivery and program issues.
• Ability to work effectively under pressure and with changing priorities and deadlines.

Salary range

The salary range for this position is CAD $37.01/Hr. - $53.20/Hr. / hour