Operations Supervisor - Afternoon

Monday through Friday - Afternoon Shift

Position Description Summary

Reporting to the Site Manager and/or Operations Manager the successful candidate will be responsible for the effective operation of all assigned shift, warehouse activities including picking, shipping and receiving.

Principal Accountabilities

Customer

•Ensures inventory integrity by timely and accurate receiving, picking, shipping, and inventory management.

Executes daily customer/vendor contract requirement and identify accessorial activity and ensures necessary documentation.Provides professional environment with relation to external customers such as drivers, dispatchers, customer representatives.Establishes, maintains and promotes high standards of customer service

Associate

• Provides leadership by establishing clear expectations and demonstrating high standards of work practices and safety conscious behavior.
• Continuously monitors the performance and activities of the shift operations through the use of KPI’s, with a primary focus on cost controls.
• Ensures all resources are utilized efficiently.
• Communicates and implements change as directed.
• Supervision of all staff under your direct or indirect control.
• Ensures company policies are communicated, applied and enforced (i.e. operational, safety, regulatory and administrative).
• Organizes and leads the focus on improved productivity levels in a manner that first stresses effectiveness by improving processes and secondly stresses efficiency of the associates’ work.
• Ensures the associates have proper access to the necessary tools to perform their assigned duties and that the tools are routinely inspected and cared for (i.e. MHE, scanners, printers, PC)
• Ensures Health and Safety compliance in accordance with company policies.

Process

• Plans, manages, adjusts the daily workload and staffing to minimize the unplanned overtime.
• Participates in the completion of workshop action plans, projects and best practices sharing /implementation.
• Administration duties as required to ensure daily KPI performance is achieved.
• Maximizes quality and productivity by understanding job standards for each function; evaluating performance variances in order to identify root cause and corrective action.
• Collaborates with other sites to share in safety, processes and best practices initiatives.