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Infrastructure And It Operations Supervisor
Company | 10 Percent Recruiting Ltd. |
Address | Canada |
Employment type | CONTRACTOR |
Salary | |
Category | Insurance |
Expires | 2023-12-10 |
Posted at | 11 months ago |
Position Title: Infrastructure and IT Operations Supervisor
- Monitoring developments in the financial services industry and information technology and recommending opportunities and solutions that correspond to the needs of the Company.
- Ensuring employees have the qualifications and skills to perform their responsibilities.
- Maintaining policies, standards, procedures and a technology environment to ensure the availability, integrity and security of all data, files, application software and all other digital assets.
- Planning & Development
- Providing regular updates to the AVP, Information Technology and other Executive Management on projects and operational issues.
- Ensuring server infrastructure, network operations, security and backup practices are implemented and operate according to policy, standards and procedures.
- Development, testing and maintenance of comprehensive information technology contingency plans for all Company locations.
- Human Resources
- Recruiting new employees.
- Direct supervision of IT Support Analyst.
- Project work, which consists of project management gathering requirements, design, development, testing, training and writing documentation.
- Information technology security including technology, services, monitoring, event response, reporting, training and education.
- Participate in department projects and operations to achieve department and Company objectives.
- Employee development including in-house training and continuing education.
- Risk Management
- Perform the duties of the IT Support Analyst as required to ensure technology is operating effectively and a high-level service is maintained.
- Promoting the effective use of technology across the Company.
- Integration of recovery plans into the Company's Business Continuity Plan.
- Supervising
- Department Operations
- Maintaining relationships with service providers and vendors to ensure availability and integrity of the IT infrastructure. This includes vendor selection, contract management, service agreements and operations.
- Maintaining an Information Technology strategy for the Company.
- Conducting the appropriate assessments of security and operations on an annual basis.
- Excellent communication and interpersonal skills to effectively collaborate with stakeholders at all levels.
- Strong analytical and problem-solving skills with the ability to troubleshoot and resolve issues.
- Minimum College Diploma in Information Technology.
- Strong supervisory/leadership skills with the ability to coach and mentor.
- A minimum of seven years' experience that is relative to the responsibilities of this position and the Company's information technology environment.
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