Nutrition Services - Supervisor

Position Summary And Scope Of Service
St.Amant’s core values reflect a strong commitment to diversity, equity, and inclusion. St.Amant maintains ongoing commitment to recruiting a diverse and talented workforce which is paramount to supporting the community we serve. Reporting to the Manager, Nutrition Services and consistent with the Mission, Values and policies of St.Amant, the Supervisor, Nutrition Services is a critical role in ensuring the success of St.Amant business and operations.
Exemplifying the mission, vision and values of St.Amant, the Supervisor, Nutrition Services works collaboratively with partnered programs while offering employees respectful customer service.
The Supervisor, Nutrition Services supervises and evaluates all areas of food production, preparation and service, and ensures food is stored and transported at proper temperatures. The Supervisor oversees all warewashing processes and departmental equipment to ensure proper temperatures, chemicals and occupational health and safety standards are met.
The Supervisor, Nutrition Services ensures efficient operations and planning of work routines, participates in the training and evaluation of departmental staff and also assists with menu planning, costing and regular Quality Improvement Programs. The Supervisor maintains dietary software programs, departmental records and statistics and is responsible for the procurement of food, supplies and small equipment.
St.Amant values and promotes volunteerism in the workplace. Volunteers bring optimism and enthusiasm, create positive energy, share diverse perspectives and are an integral part of the work we do. As such and in keeping with the values of our organization, the incumbent to this role is encouraged to actively support, train, mentor, collaborate and invest in volunteer initiatives.
Qualifications
Educational:

• Valid certification from a recognized Food Handler’s Course
• Bachelor’s Degree in Foods & Nutrition/Human Nutritional Sciences, and/or Certificate in Food Services Supervision &/or Health Care Management Certificate
• Grade XII diploma (or G.E.D.)
• A combination of educational and professional experience may be considered

Professional

• Knowledge of the principles of food science and their application to food processing, handling and quality food production
• Experience working with Diet and Menu Analysis Software and Purchasing / Procurement Software, MS Office (Excel, Word, Outlook)
• Experience in a unionized setting
• Knowledge of food sanitation, safety, and WHMIS programs
• Knowledge of standard dietary terminology and therapeutic diets
• Two years’ supervisory experience in a healthcare food service setting, preferably with experience in a Long Term Care or Hospital setting

Personal

• Values and commitment to continuous self-growth and professional learning
• Ability to comply with and enforce St.Amant and Nutrition Services dress codes, sanitation policies and to maintain personal appearance and cleanliness
• Superb interpersonal ability to establish and maintain positive and productive working relationships with humility and self-awareness Ability and willingness to give and receive honest, balanced feedback
• Ability to generate ideas to improve work procedures and contribute to an environment that fosters growth, development and innovation
• Ability to function effectively as both a team leader and a team member
• Conflict resolution and delegation skills
• Acts with integrity and respect in all interactions
• Keen sense of accuracy and attention to detail
• Ability to organize and prioritize work in a fast-paced environment
• Commitment to Continuous Quality Improvement
• Ability to comply with and enforce policies and regulations regarding the use of personal protective equipment and safe work procedures
• Physically capable of meeting the demands of the position, in good health and able to maintain a satisfactory attendance record
• Ability to work with minimal supervision as well as a collaborative team player in a team environment
• Ability to work safely in a physically demanding environment and be exposed to heat, cold and other hazards that may accompany food preparation areas
• Demonstrates competence and character that inspires trust

Duties and Responsibilities
Program/Service Support
Consistent with the Mission, Philosophy and Policies of St.Amant, the Supervisor, Nutrition Services provides is responsible for supervising client and retail food services to ensure safe food handling, portion control, food waste, and adequate purchase of food supplies is monitored and controlled. Quality services are evident when professional communication, timeliness, accuracy, ethical awareness / sensitivity, confidentiality are consistently demonstrated as required by legislation and program/service standards.
Duties Include

• Ensures that other employees follow service area dress codes and food sanitation procedures, and documents and reports violations to the Manager, Nutrition Services
• Orders and receives food and paper supplies, ensuring accuracy and proper storage using a par system that is checked on an ongoing basis for accuracy so as not to waste resources
• Supervises and trains staff in maintaining cleanliness of food service areas and equipment and reports failure to comply to the Manager, Nutrition Services
• Produces labels, tallies and tray tickets for the accurate production and service of food to residents
• Completes quality assurance audits and ensuring immediate compliance to standards, WHMIS and Board of Health regulations, reporting occurrences to the Manager, Nutrition Services
• Supervises and client meal service to ensure quality of food, portion control, correct serving temperatures, hygienic food handling practices and accuracy for clients, and documenting and correcting discrepancies immediately.
• Ensures all foods are stored and served at proper temperatures, below 45°F for cold foods, or above 140°F for hot foods
• Performs and supervises cleaning routines, and ensures the maintenance of safety, sanitation and cleanliness in all work areas and reports failure to comply to the Manager, Nutrition Services
• Maintains diet office computer software program
• Works on special projects as assigned
• Maintains diet office software, departmental records and statistics
• Performs other related duties as assigned by manager
• Assists in the development of goals, objectives, standards, policies and procedures for the department
• Processes diet changes and maintains documentation of diet information
• Ensures living units are adequately stocked with dishes, cutlery, etc.
• Assists with standardizing recipes and portions, costs and tests recipes
• Monitors training of new employees, providing information for performance appraisal of employees to the Manager, Nutrition Services
• Gathers and compiles departmental statistics, calculates costs of supplies sent to other areas of St.Amant on a monthly and annual basis
• Checks equipment and work areas to ensure safety and completes maintenance requisitions as needed
• Ensures the safe storage of leftovers, including accurate dating and labeling, and documents and reports discrepancies to the Manager, Nutrition Services
• Assists staff scheduling to organize staff replacemen
• Oversees all warewashing processes and departmental equipment
• Ensures that the tray line is stocked with dishes, cutlery and glasses and that the storage cupboards have a backup supply at all times
• Assists in menu development and revision

Duties and Responsibilities also include but are not limited to:
The above information is intended to describe the general nature of this position and is not considered to be a complete statement of duties and responsibilities. Additional duties and responsibilities may be assigned provided they are consistent with the qualifications identified and fall within the parameters of this role.
St.Amant is a bilingual organization. Proficiency in both official languages (French/English) would be considered an asset.
As a condition of employment, successful candidates will be required to provide a satisfactory Criminal Record Check with Vulnerable Sector Screening, Adult Abuse Registry Check, Child Abuse Registry Check and Prior Contact Check.
As a Condition of Employment, new hires must complete a series of Occupational Health checks. This includes the requirement to confirm immunization or immunity of specific communicable diseases. Successful applicants will also be required to provide proof of COVID-19 vaccination prior to start date.
St.Amant supports equitable employment practices and promotes an inclusive workforce representative of the people we support including diverse abilities, backgrounds, cultures, and identities. Applicants can request reasonable accommodations in all aspects of the selection and hiring process.