Health Information Services Supervisor
By IWK Health At Halifax, Nova Scotia, Canada
Bachelors degree in health information management or equivalent experience required
CHIMA (Canadian Health Information Management Association) certification – preferred
Minimum of 1 -2 years of supervisory/management experience in a unionized environment preferably in a healthcare setting-preferred
Experience in developing, implementing and monitoring processes, conducting data quality audits and investigating suspect data entry errors or omissions an asset
Good working knowledge of Computer software, i.e. MS Windows, MS Office, Databases and departmental system applications.
Ability to organize and prioritize work and handle multiple tasks in a fast-paced and customer service oriented environment.
Supervisor, Purchasing Services Jobs
By Durham Catholic District School Board At Oshawa, Ontario, Canada
• Certified Supply Chain Management Professional (CSCMP) designation considered an asset.
• Consideration may be given to equivalent combination of education and experience.
• Experience with public sector procurement requirements and related case law.
• Manages the process for procuring goods and services for the Board.
• Manages and retains accurate and complete procurement records.
• Develops and maintains the technical knowledge required for the effective operation of the purchase order system.
Supervisor, Trade Services Jobs
By Aviso Wealth At Vancouver, British Columbia, Canada
Strong organizational, time management and administrative skills
Ensure daily settlement totals for Credential Asset Management (CAM) and Credential Qtrade Securities (CQSI) match the central depository
Ensure that all responsibilities are allocated to team members
Post-secondary education or professional development in a related field is an asset
Minimum 5 years’ experience in a Financial Services firm
Previous supervisory experience is an asset
Supervisor, Trade Services Jobs
By Aviso Wealth At Toronto, Ontario, Canada
Strong organizational, time management and administrative skills
Ensure daily settlement totals for Credential Asset Management (CAM) and Credential Qtrade Securities (CQSI) match the central depository
Ensure that all responsibilities are allocated to team members
Post-secondary education or professional development in a related field is an asset
Minimum 5 years’ experience in a Financial Services firm
Previous supervisory experience is an asset
Supervisor – Rampe Services Jobs
By Air Transat At Dorval, Quebec, Canada
2 year’s experience in employee management
Manage station delays, emergency events and irregular operations
Extensive experience with above and below the wing operations
Excellent organizational and problem-solving skills.
Excellent communication skills in French and English (both oral and written)
Supervise the work teams for ramp services;
Onsite Services Supervisor Jobs
By Grainger Canada At Prince George, British Columbia, Canada
Strength in process improvement, ownership and control and project management.
Experience leading and working towards goals with a remote team.
Manage the channel of profitability, expense/sales ratio, supporting KPI’s and quality control of customer programs.
Manage optimization and operation of customer programs for efficiency and profitability across the team member territory within the assigned region.
Manage the resources required for new customer installations to be on time and within budget.
Associates degree or equivalent experience.
Fleet Services Supervisor (Pft) (Nu 54.23)
By Norfolk County At Simcoe, Ontario, Canada
Excellent time management and organizational skills
Asset Management (selection, procurement, use, care and lifecycle analysis of vehicle and equipment assets)
Develop and review energy management programs related to vehicle fuel as legislated
Completion of a diploma in Fleet/Heavy Equipment Management, Business Administration, Automotive Technology or a related field
Membership in the Fleet Management Association (NAFA) with a Certified Automotive Fleet Management designation an asset
Ensure all works are undertaken and constructed to an appropriate standard and in compliance with applicable legislative and regulated requirements.
Supervisor Support Services Jobs
By Winnipeg Regional Health Authority (WRHA) At Winnipeg, Manitoba, Canada
Two (2) years of food service/housekeeping experience.
Experience working with Diet office software (CBORD), scheduling (ESP), room booking software (EMS) and SAP software preferred.
Completion of Grade 12 education, Manitoba Standards.
Physical and mental health to fulfill the responsibilities of the position.
Food Handling Certificate Level 1.
Ability to express ideas and thoughts clearly in English, both verbally and in written format.
Supervisor, Settlement Services Jobs
By Aviso Wealth At Toronto, Ontario, Canada
Strong organizational, time management and administrative skills
Monitor daily processing requirements and assess team workload, to handle changes in volumes
Daily collateral review and cash forecasting for operation requirements
Support regulatory reporting and maintain current knowledge of industry regulations
Post-secondary education or professional development in a related field is an asset
Minimum 5 years’ experience in a Financial Services firm
Supervisor, Settlement Services Jobs
By Aviso Wealth At Vancouver, British Columbia, Canada
Strong organizational, time management and administrative skills
Monitor daily processing requirements and assess team workload, to handle changes in volumes
Daily collateral review and cash forecasting for operation requirements
Support regulatory reporting and maintain current knowledge of industry regulations
Post-secondary education or professional development in a related field is an asset
Minimum 5 years’ experience in a Financial Services firm
Supervisor, Employment Services Jobs
By Lutherwood At Kitchener, Ontario, Canada
Knowledge of and experience in employment services and outcome-based programming.
Well-developed organizational, interpersonal and communication skills.
Advanced technical knowledge in MS Office, Internet, on-line tools and database resources, virtual services.
Proven skills in program planning, data and statistical analysis, outcome-based programming, and report writing.
Leads team in the design and delivery of employment service systems.
Supervises staff, students and volunteers.
Development Services Supervisor Jobs
By Corporation of the City of Port Colborne At Port Colborne, Ontario, Canada
Prepare and assist with administrative reports/by-laws for site plan, subdivision and development agreements, including any security/financial requirements and any special provisions.
Performs other duties as assigned which are directly related to the major responsibilities of the job.
Attend pre-consultation meetings to provide recommendations and direction.
Prepare engineering comments for planning applications (Committee of Adjustment and Zoning and Official Plan Amendments, Draft Plan of Subdivision/Condominium).
Identify developments that require cost sharing arrangements, prepare agreements and coordinate.
Act as the primary contact during the construction phase of development projects.
Airport Services Duty Supervisor- Cairo, Egypt
By Qatar Airways At القاهرة القاهرة مصر, Egypt, Arab Rep.
Airport Services Manager in case of flight disruptions, mis-connections and other passenger related disruptions
Provide leadership, demonstrate team building skills, direct staff and evaluate performance as well as being able to build.
Generate various reports and always keep the workplace neat and tidy as well as offering support to the Airport Services
Manager in implementation of training and remaining sensitive in varying difficult situations at all times.
Manage and train the ticketing team.
Relevant College or University qualification
Supervisor Of Client Services - 1 Year
By Victim Services SDG&A At Cornwall, Ontario, Canada
A minimum of three years experience in a supervisory/management role in human services field;
Leads, coordinates and manages all volunteer related activities such as recruitment, screening, training, onboarding, scheduling as needed;
Demonstrated experience in human services and providing support to victims as a crisis intervention worker or equivalent;
Demonstrated clinical experience providing support to individuals impacted by traumatic events;
Sound knowledge of the criminal and family law justice system, child exploitation and awareness around victimization issues;
Ability to present information to large and small groups in accordance with the principles of adult education in both official languages;
Bilingual Services Supervisor Jobs
By Grainger Canada At Montreal, Quebec, Canada
Proven skills in time management and ability to prioritize tasks within a fast-paced environment.
Manages, coaches and leads a team of up to 15 employees
Hold the team accountable and balance the requirements for customer service and productivity.
Post-Secondary Diploma or equivalent demonstrated Work Experience, minimum 7-10 years, preferably in a Repair Center
Minimum 1-2 years prior experience leading a team
Proficient computer skills and aptitude, including usage of Microsoft Excel, Outlook Messenger.
Services Supervisor Jobs
By Staples Canada At Owen Sound, Ontario, Canada
Maximize sales opportunities by nurturing the sales capabilities of associates and promoting behaviours to Connect, Share, and Partner.
Partner with other store leaders to set sales goals and targets.
Communicate regularly with the team to solidify their connection between store financial success and bonus programs.
Connect, share and partner with customers to sell solutions and add-on sales.
Partner with other store leaders to oversee coordination and execution of services, maximizing productivity.
Execute, communicate and ensure understanding of flyer and promotional items.
Supervisor, Airport Bagages Services
By Air Transat At Dorval, Quebec, Canada
Experience or knowledge in airport operations minimum 5 years;
Experience with Worldtracer and baggage tracing, baggage scanning systems (strong asset);
Excellent ability to manage under pressure;
Leadership skills to work with and direct multidisciplinary teams
Customer-oriented, excellent interpersonal skills, autonomous;
Resourcefulness, initiative, diplomacy and good organizational skills;
Support Services Supervisor (Northern Health)
By BCJobs At Hazelton, British Columbia, Canada
"Loan Forgiveness Programs" offered through the Federal and BC Government for eligible professions.
What Northern Health has to offer you!
Four weeks vacation with one year of continuous service
Financial Support for Moving Expenses is available for eligible positions
Employer-paid training and leadership development opportunities
Spectacular outdoor activities and the shortest commutes in BC
Supervisor, Administration & Information Services
By City of Brampton At Brampton, Ontario, Canada
Solid Customer Service and Relationship Management skills; Interface with internal and external customers and stakeholders to meet corporate service standards.
Oversee processes related to the preparation of statistical reporting, including reconciliations and established report summaries within deadlines and reporting requirements
Provide regular communications to the Manager on daily operations.
Provide back up for the Manager and Administrative Assistant to maintain service levels.
3-5 years regulatory, enforcement or construction experience preferably in a public setting and unionized environment.
Ability to manage, guide and motivate staff.
Supervisor, In-Flight Services Jobs
By Porter Airlines Inc. At Toronto, Ontario, Canada
Any other duties assigned by Manager, In-Flight Services
Minimum 5 years’ experience in the airline industry
2-5 years of leadership experience in an elevated role (an important asset)
Must demonstrate strong interpersonal, communication and leadership skills with the ability to proactively follow-up where needed and provide constructive feedback
Sound knowledge of Microsoft Word / Excel / PowerPoint
Must have excellent safety and customer service knowledge

Are you looking for a challenging and rewarding career in the service industry? We are looking for a motivated and experienced Services Supervisor to join our team! As a Services Supervisor, you will be responsible for overseeing the daily operations of our service department, ensuring customer satisfaction, and providing exceptional customer service. You will also be responsible for training and developing staff, monitoring performance, and ensuring compliance with company policies and procedures. If you have the skills and experience to take on this role, we want to hear from you!

Overview:

A Services Supervisor is responsible for managing and overseeing the daily operations of a service-oriented business. They are responsible for ensuring that customers receive the highest quality of service, managing staff, and ensuring that all operational procedures are followed. They must also be able to identify and resolve customer service issues.

How To Become an Services Supervisor:

To become an Services Supervisor, you will need to have a combination of education and experience in customer service, management, and operations. A bachelor’s degree in business or a related field is often required, as well as experience in customer service and/or management.

Services Supervisor Skills:

• Excellent customer service skills
• Ability to manage and motivate staff
• Knowledge of operational procedures
• Strong problem-solving and decision-making skills
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Knowledge of relevant software and technology

What is Services Supervisor Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant laws and regulations
• Knowledge of operational procedures
• Knowledge of relevant software and technology
• Knowledge of business principles and practices
• Knowledge of budgeting and financial management

What is Services Supervisor Responsibilities?

• Manage and oversee the daily operations of the service-oriented business
• Ensure that customers receive the highest quality of service
• Manage staff and ensure that all operational procedures are followed
• Identify and resolve customer service issues
• Monitor customer feedback and take appropriate action
• Develop and implement strategies to improve customer service
• Monitor staff performance and provide feedback
• Develop and implement policies and procedures
• Ensure compliance with relevant laws and regulations

What is Services Supervisor Experience?

• Previous experience in customer service and/or management
• Previous experience in a service-oriented business
• Previous experience in budgeting and financial management
• Previous experience in developing and implementing policies and procedures
• Previous experience in developing and implementing strategies to improve customer service

What is Services Supervisor Qualifications?

• Bachelor’s degree in business or a related field
• Relevant certifications or licenses
• Relevant experience in customer service and/or management

Services Supervisor Education:

• Bachelor’s degree in business or a related field
• Relevant certifications or licenses

Tools to Help Services Supervisor Work Better:

• Customer Relationship Management (CRM) software
• Project management software
• Time tracking software
• Scheduling software
• Business intelligence software
• Data analysis software

Good Tips to Help Services Supervisor Do More Effectively:

• Develop and implement strategies to improve customer service
• Monitor customer feedback and take appropriate action
• Monitor staff performance and provide feedback
• Ensure compliance with relevant laws and regulations
• Develop and implement policies and procedures
• Utilize customer relationship management (CRM) software
• Utilize project management software
• Utilize time tracking software
• Utilize scheduling software
• Utilize business intelligence software
• Utilize data analysis software

Common Services Supervisor Interview Questions:

• What experience do you have in customer service and/or management?
• How would you handle a difficult customer service situation?
• What strategies have you implemented to improve customer service?
• How do you ensure compliance with relevant laws and regulations?
• What strategies have you implemented to motivate staff?
• What experience do you have in developing and implementing policies and procedures?
• What experience do you have in budgeting and financial management?
• What experience do you have in using customer relationship management (CRM) software?