Na-Product And Quality Engineer

Job description- Product and Quality Engineer

LEON CYCLE is a retailer of premium electric bikes. Originally set up in 2014 as an on-line retailer in Germany, LEON CYCLE has built on its success by expanding all over the world. We are passionate about electric bicycles. Each team member of our sales and technical staff is highly trained and has hands-on experience with electric bicycles. If you are passionate about bicycles and enjoy working in a fast-paced growth industry, then this could be a perfect time for you to join.

With strong growth and expansions in place, we are now seeking a Product and Quality Engineer to join us based in Toronto. You will have a strong quality management background with excellent communication skills and attention to detail. Reporting directly to operations director for North America.

Key Responsibilities:

• Identify product quality problems and potential solutions; analyze data to determine causes and effects; implement corrective actions; monitor progress; and communicate findings to stakeholders.
• Provide product technical and troubleshooting support to both B2B and B2C customers.
• Management of local electrical safety registrations
• Develop and implement technical specification sheets, repair and troubleshooting procedures.
• Be the key link between the local team and overseas production facilities on product knowledge and quality improvement.
• Plan, organize, conduct, and oversee product quality improvement projects.

What we need from you:

• Minimum of 2 years working in a similar field.
• Able to use initiative and remain calm under pressure.
• Create a collaborative and productive environment
• Technical mindset with attention to detail
• Excellent communication skills
• Excellent critical thinking and problem-solving skills
• Very strong IT skills (office applications, collaborating software, e-commerce systems, QMS software, Excel)
• Knowledge or experience in ISO 9001, QMS management, Root Cause Analysis, Corrective action.
• Tertiary Qualifications in: Electrical/Electronics Engineering, Quality Management.
• E-Bike knowledge, particularly in e-bike electrical systems highly regarded but not essential.
• *** Mandarin Speaking highly regarded ***

Benefits

• Job Type: Full-time, Permanent
• Fantastic team environment
• Corporate discounts and benefits
• Excellent career growth prospects
• Salary: Competitive rate + Super