Medical Office Assistant (Casual)

Position Title: Medical Office Assistant

Job Type: Casual (Evenings & Weekends)

Job Location: Haig West Medicentres Clinic

Reports to: Clinic Manager

Date Last Updated: April 2023

Medicentres is a growing network of professionally managed healthcare clinics dedicated to providing accessible healthcare to patients across Alberta, Saskatchewan, Manitoba, and Ontario. Regardless of your role, you are an integral part of our customer-first team and are guaranteed to make an impact on the lives of Canadians. By choosing to belong at Medicentres, you will join a team of passionate, like-minded people enjoying a challenging and rewarding career in the ever-changing health care industry. It starts with you. That's a simple sentence but it says a lot. It reminds each one of us that what we do matters.

JOB PURPOSE:

Reporting to the Clinic Manager, the Medical Office Assistant is responsible for providing exceptional customer service to our patients, as well as providing support to physicians and medical staff.

PRINCIPAL RESPONSIBILITIES:

• Escorting patients to exam or treatment rooms and preparing patients for physician
• Performing diagnostic testing as ordered by the physician including urinalysis
• Initiating forms and collecting payment for services not covered by insurance
• Performing other duties as assigned
• Cleaning and preparing exam and treatment rooms between patient visits
• Scheduling and notifying patients of appointments
• Completing daily, monthly and weekly chore lists as required
• Responding to patient enquiries in person and by phone
• Answering phones, greeting, and registering patients
• Performing Blood pressure readings (using automated BP monitor), temperature readings, height and weight measurements as ordered by the physician
• Scanning patient documents into electronic medical records as required

KNOWLEDGE, SKILLS AND EXPERIENCE:

• Excellent verbal and written communication skills
• Problem solving skills
• Experience with Med Access or Electronic Medical Records
• Proficiency in medical terminology is an asset
• High school diploma or equivalent
• Recent customer service experience
• Must be able to handle confidential information in compliance with the Health Information Act
• Medical Office Assistant Qualification is an asset

Information For Applicants:

• We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.
• Final candidates for this position may be required to undergo a security screening, including a criminal records check.

To learn more about us, visit www.medicentres.co

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