Manager, Risk And Insurance

Are you a dynamic and purpose-driven leader with a strong background in insurance and risk management? Are you seeking an opportunity to showcase your inclusive and collaborative leadership style within a motivated team? If you thrive in a fast-paced environment and are excited at the prospect of working at the centre of public service delivery in Ontario, look no further! The Risk Management and Insurance Services Branch within the Enterprise Business Services Division at the Ministry of Public and Business Service Delivery is seeking a strategic leader to join their team as Manager, Risk and Insurance.

About the Ontario Public Service (OPS): We are one of the largest employers in the province, employing more than 60,000 people. Every day we are modernizing government operations and improving public services. We have a wide range of meaningful and rewarding career opportunities in communities across Ontario. We welcome new ideas and new people, encourage learning and development, and reward achievement. No matter the position, we live the core values of trust, fairness, diversity, excellence, creativity, collaboration, efficiency and responsiveness.

What a career in the OPS can offer: We are committed to be an employer of first choice, creating a positive and inclusive work environment. In addition to flexible work arrangements, collegial and professional work culture, career growth and development and on-the-job training to help you succeed, we offer a competitive total compensation package, which includes an attractive salary, defined benefit pension plan, comprehensive health and dental plan and much more.

Our team: The Risk Management and Insurance Services Branch is the mandatory central common service provider of insurance services to all Ontario Public Service (OPS) ministries and specified agencies. The Risk and Insurance Unit is responsible for administration of the General and Road Liability Protection Program, acquisition and management of the government insurance portfolio, and reviewing contracts, agreements and RFPs to determine risks and protect the government against financial loss.

What can I expect to do in this role?

As the Manager, Risk and Insurance, you will:

• manage province-wide insurance acquisition, risk control and advisory services for ministries, and specified agencies, boards and commissions of the Ontario Government.

• plan and coordinate operational activities for a team of professionals in the delivery of risk and insurance services, ensuring excellent service delivery.

• build and maintain relationships with contracted insurance brokers and carriers, senior level clients and other stakeholders, and lead the resolution of complex issues.

• establish/recommend strategies, policies and procedures and draw valid business conclusions regarding risk exposure and insurance options.

• manage a small enforcement and collections team to ensure debt collection actions are taken in accordance with provisions of relevant legislation related to debt collection and recovery of money and approved progressive enforcement/collection procedures for delinquent accounts.

• approve/pre-approve legal and other major enforcement/collection actions (e.g., write-offs; garnishments; writs of seizure and sale), and recommend sanctions, remedies, payment arrangement and security instruments to ensure maximization of recovery debts owing to the Crown.

• provide advisory services as a member of the management team and contribute to the development of multi-year operational planning initiatives.

• demonstrate the leadership behaviours, attributes and mindset for leaders, across the organization, to lead the OPS into the future and deliver our vision.

How do I qualify?

Strategic Leadership Skills:

• You have demonstrated success in building, engaging, and maintaining a team of professional staff with a focus on continuous improvement, through encouragement of collaboration and partnerships.

• You have experience providing leadership and coaching to teams by setting clear goals, providing consistent feedback, training and development, and setting developmental plans.

• You demonstrate good judgement, political acuity, and organizational awareness in managing issues.

• You are an innovative leader and have incorporated the principles of inclusion and diversity across all elements of your management style.

Technical Expertise and Specialized Knowledge:

• You have knowledge of the insurance industry standards, services, practices, precedents, legislation, market and vendors to manage province-wide insurance acquisition and risk control services, and provide advice and reporting in support of insurance procurement programs.

• You have knowledge of enterprise risk management, risk analysis, identification, mitigation, training, measurement, and reporting.

• You have knowledge of specific indemnity guidelines and directives to ensure compliance.

• You have knowledge of and ability to interpret legislation, agreements, policies and standards.

Research and Analytical Skills:

• You can determine applicability of changes in insurance practices and legal precedents to ongoing client requirements and practices.

• You can conceptualize implications of situations, develop options and make cost-beneficial recommendations, which serve the clients' needs and ensure protection for the Crown.

• You can use research techniques, evaluation methodologies and analysis skills to lead/manage research and provide oversight and linkages.

Communication and Relationship Management Skills:

• You have effective oral communication, presentation, training, negotiation and mediating skills, and the capacity for explaining complex and specialized concepts to clients.

• You have written communication skills to prepare recommendations, reports, procedures, responses and program related materials.

• You can develop and sustain internal and external stakeholder relationships including insurance industry representatives.

• You have strong interpersonal skills to exchange information with members of the legal profession and lead the resolution of complex issues.