Key Account Manager, Specialty Therapeutics Sales

Taro Pharmaceuticals Inc. is a multinational, specialty pharmaceutical company with a vision of reaching people and touching lives globally as a leading provider of valued medicines. We are dedicated to meeting the needs of our customers and the overall community through the innovation, development, manufacturing and marketing of the highest quality healthcare products.

Established in 1950, Taro’s world class production facility is located in Brampton, Ontario, with a current team of over 600 Canadian employees. Our company’s focus on the dermatology sector has made us a leading manufacturer and supplier of specialized topical products with a diverse portfolio of creams, ointments, liquids, and gels.

With support from our parent company, Sun Pharma, one of the world’s largest specialty generic pharmaceutical companies, we are committed to providing a healthy, safe and rewarding environment for all of our employees.

Our reward packages have been designed to meet the needs of our diverse workforce and their families. For additional information visit: www.taro.com.

What we offer:

A safe and clean; GMP regulated work environment

Opportunities for career growth and development

A competitive wage/salary

Incentive bonus programs that are designed to reward employees for their individual contributions

Benefit programs designed to support our employees and their families, including a comprehensive health & dental benefits package, group RRSP matching program, direct access to healthcare and well-being programs, and paid time off

Employee training and organizational development programs including tuition reimbursement, internal mobility programs, and employee recognition programs

General Summary:

The role of the Key Account Manager is to maximize the sales and profit potential of the specialty portfolio in a defined territory. This will be achieved through the coordination of internal and external stakeholders to ensure Taro specialty products are top of mind with key decision makers and patients across the patient journey and buying process

Principal Duties and Responsibilities:

• Demonstrated ability to manage accounts in both a virtual setting while maintaining engagement through in person and digital channels
• Achieves / exceeds annual net sales targets
• Accurate and timely reporting of customer and business records through CRM system using agreed upon performance metrics
• Manage territory expenses appropriately and within budget
• Work with Business Development and Marketing to identify potential pipeline opportunities
• Identify best practices and value-added opportunities; build/enhance selling processes and procedures
• Assist with removing barriers to access by working collaboratively with cross functional colleagues where appropriate
• Position Taro as a key competitor in the specialty space
• Establish and maintain business relationships with key stakeholders, including drug access navigators, professional and patient associations, nurses, patient support program coordinators, hospitals and specialty pharmacy
• Develop and implement cross functional business plans for the territory
• Conduct regular business reviews analyzing product performance against key metrics while providing key recommendations for accelerating growth
• Develop key advocates and KOLs for peer to peer selling opportunities
• Identify key opportunities and potential partnerships to grow the specialty portfolio
• Organize local and regional educational opportunities including OLAs, symposia and conferences
• Profile customers and segment migration in CRM
• Maximize current portfolio sales and profitability

Knowledge, Skills and Abilities:

• Knowledge of regulatory, health authority, provincial cancer agency guidelines and policies in a given province
• Product focus on specialty therapeutic areas that include orals, biologics, and injectables; biosimilars an asset
• 5 years + Hospital pharmacy sales experience

Background and Experience:

• Specialty experience a significant asset
• College/University degree
• 5 years key account experience

Problem Solving:

• Creativity in differentiating Taro from competitors
• Manage account profitability
• Solving customer service issues
• Ability to identify customer needs, competition within highly regulated environment

Working Conditions:

• Generally good working conditions
• Travel as required

We thank all applicants, but only those selected for further consideration will be contacted. No phone calls please.

This position is open to applicants legally authorized to work in Canada.

Taro Pharmaceuticals Inc. embraces diversity in the workplace and is committed to achieving employment equity. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. We ensure that our recruitment practices are supportive of this commitment and do not infringe on any characteristics protected by law.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, and the Ontario Human Rights Code, Taro Pharmaceuticals Inc. will provide accommodation throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

NOTE: All employment is conditional upon the completing and obtaining of a satisfactory background check which may include educational, employment, references and criminal records (for which a pardon has not been granted) checks.

AGENCY NOTICE: Please note that Taro Pharmaceuticals Inc. does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with an agency / recruiter, Taro Pharmaceuticals Inc. will not consider any referrals or agree to payment of referral or recruitment fees. In the event a recruiter or an agency submits a resume or candidate without a previously signed agreement, Taro Pharmaceuticals Inc. explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.