Jr. Loans Specialist Jobs

Since 2014, Spring Financial has been simplifying the lending process for millions of Canadians facing all types of financial circumstances. Spring offers a growing range of financial products and services which currently include personal loans, mortgages, credit cards and secured loans - all of which are made available to Canadians without having to visit a branch! Spring is part of the Canada Drives Group of Companies. Together, the Group provides services to over 1 million Canadians each year.
We are high-energy entrepreneurs who operate with a real sense of urgency. We have created some of the best in market products and sales processes allowing millions of Canadians to get access to financing online, via text or over the phone – all from the comfort of their own home! To learn more about our products please visit our website here: www.springfinancial.ca.
What You’ll Be Doing

• Qualifying customers, verifying employment & credit status
• Acquiring product line knowledge on all of Spring Financial's programs and educating clients on the best use of such programs.
• Conducting outbound calls to develop and maintain new accounts
• Listening and identifying the customer’s needs before educating and advising the customer on the best personal financing solution tailored to them.
• Actively listening to customers and driving satisfaction through solution-based relationships
• Collecting, organizing, and delivering all relevant customer information & documentation to our financial partners to expedite the pre-approval process

What You Should Already Have

• Prior call center experience a plus, but not required
• Results-oriented, creative and charismatic with the desire to share a laugh or two with your teammates
• Previous experience in a retail or customer service environment an asset
• A diploma or degree and/or a combination of relevant experience
• Entrepreneurial attitude with an ability to work in a fast-paced environment

What We Will Give You

• Compensation: $40,000 base salary + bonuses
• Comprehensive health, dental and vision coverage
• Career growth!
• A great work environment in the heart of Downtown Vancouver