It/System Network Administrator

Rôle et responsabilités

The role we are offering you:

• Direct and personalized support to users in accordance with requests.
• Provide second line support as required.
• Monitor on daily basis through the reporting tools the progress status of the requests’ resolution.
• Other duties as required in support of the full operation of the C130J maintenance training facility.
• In depth knowledge of Cyber-security and Anti-virus Software
• Work with application owners to ensure proper operation and adequate performances of the environment.
• Management of IT Project assets
• Be part of an IT support team by contributing to the adherence and set-up of IT processes.
• Modify whenever required the specific procedures related to IT operations.
• Responsible for the validation of the security updates.
• Responsible for the first line support to users via the helpdesk phone line and/or the request logging application.
• Build, configure, and deploy computers in accordance to users’ needs
• Be available to work shift work, when required
• Be able to work at other sites in Canada on a short-term basis, if required
• Excellent communication skills required while interacting with customer

Our ideal candidate has:

• Ability to work independently as well as being part of a team.
• Ability to work well under pressure in a fast-paced environment with frequent interruptions.
• CAE employees must be able to meet the requirements of the Canada Controlled Goods Program (CGP), and in certain cases, ITAR requirements.
• Bilingualism (French and English) preferred but not mandatory.
• Communicate effectively with peers & colleagues, teamwork oriented.
• Self-starter highly motivated
• Ability to diagnose and resolve issues/problems related to applications and tools under a Windows environment.
• Excellent knowledge of the Microsoft Office suites 2013, 2016 and 365.
• Ability to deal with in-house developers in a courteous, respectful and professional manner.
• Ability to prioritize and manage work tasks and achieve results within agreed milestones.
• Hands-on and multitask capable.
• Ability to communicate both verbally and in writing.
• Very good knowledge of computer architecture.
• Ability to conduct research, risk analysis and recommend appropriate strategies/solutions.
• Minimum of 2 years of experience in computer support under Windows.

CAE offers:

• Job stability;
• Attractive benefits, including a competitive pension plan.
• A positive working atmosphere;
• A dynamic and innovative environment in which to grow;

Type d'emploi

Régulier

CAE remercie tous les candidats de leur intérêt. Toutefois, nous communiquerons uniquement avec les candidats dont l'expérience et la formation correspondent aux exigences du poste.

Énoncé sur l'égalité d'accès à l'emploi

À CAE, tout le monde peut contribuer à notre succès. Sans exception.

Comme le reflète notre valeur principale "Un CAE", nous sommes fiers d’être une seule équipe passionnée, sans frontières et inclusive.

À CAE, tous les employés sont accueillis indépendamment de leur race, de leur nationalité, de leur couleur, de leurs croyances, de leur sexe, de leur identité et de leur expression de genre, de leur orientation sexuelle, de leur handicap, de leur neurodivergence ou de leur âge.

Dans cette offre d’emploi, le masculin générique est utilisé uniquement pour alléger le texte et désigne aussi bien le genre masculin, genre féminin ou diverses identités de genre.