It Coordinator (St. Thomas, On)

Drive your Career!

We love our cars, but it’s the people behind them who make them what they are. To market, sell, and service great cars, we need great people. That’s why at Volkswagen Group Canada, we are passionate about our cars and our brand and foster this same passion and drive in our people. We know that the right people in the right positions can do incredible things, and we love making that happen.

We are currently looking for an IT Coordinator, based out of St. Thomas, ON

Our mission has started. Volkswagen Group’s largest cell factory in St. Thomas will carry out all battery activities – from processing raw materials to developing a unified Volkswagen battery to managing the European and North American gigafactories. Headquartered in Salzgitter, Germany, we are experiencing the transformation of mobility up close. Our goal is to contribute a positive impact to our global society, the environment and the economy. To reach these goals we need your POWER!

We are looking for a highly motivated IT Coordinator who thrives in fast-paced and fast-changing environments. Initially reporting to the CFO, as part of the ramp-up team, you will work closely with the Sr. Manager, IT, the PowerCo SE IT team at our Headquarters in Germany as well as colleagues from the Volkswagen Group Canada and Volkswagen Group of America to help establish the IT division of the new company.

• This is a flex hybrid model, requiring a minimum of 2 days in office**

Primary Responsibilities

• Managing and maintaining the company’s technological equipment, such as computers, tablets, and smartphones, and keeping an accurate inventory thereof
• Managing all software licenses and upgrading schedules
• Managing cloud-based servers (SAP S/4HANA) and creating networks
• Facilitating the interaction between end users and higher-level support
• Creating instruction for program installation sequences
• Monitoring system and network performance and organizing maintenance activities (e.g. backups)
• Purchasing equipment and ensuring the efficient operation of each work station, all necessary programs and applications
• Collaborating closely with Ramp-up IT Manager in the execution of the IT strategy
• Providing customer support to all internal stakeholders
• Performing all departmental administrative duties such as answering, receiving, and routing incoming mail and deliveries; managing the department general mailbox/phone line, etc.
• Installing, upgrading, and managing software and hardware on company devices
• Providing staff with trainings on how to use hardware, software, and cloud-based services
• Organizing, troubleshooting, repairing and restoring data
• Performing other related duties as assigned or as they might pertain to the position

Primary Location

Canada-Ontario

• Proficiency with Cloud-based ERP is considered an asset, preferably SAP S/4HANA
• Ability to work in a demanding, self-supervisory, multi-tasking environment
• Expertise in IT tools and concepts, such as operating systems and internet protocol suites
• International mindset and strong interest in global work and diverse teams
• Can-do attitude that is action-oriented
• Strong troubleshooting, analytical, and problem solving skills
• Excellent interpersonal skills and the ability to work with technical and non-technical personnel
• Excellent attention to detail
• High energy, drive, and enthusiasm
• Excellent verbal and written communication skills
• Ability to maintain flexible work hours to account for time zone differences with Europe, when necessary
• Overtime may be required to meet ramp-up deadline
• Solid knowledge of LAN/WAN configurations
• German language skills are considered an asset
• Occasional travel within Ontario (~10%)
• 3+ years of relevant work experience, ideally at large companies or experience with complex IT projects
• Excellent administrative and organizational skills
• Bachelor’s degree in Computer Science, Information Technology or related field, or equivalent relevant work experience. MBA or Business IT strongly desired

What You’ll Get In Return

• Competitive employer paid benefits and overall compensation package
• A flexible and collaborative team dynamic
• And much more!
• Opportunities for development
• Opportunities to participate in exciting company events that give back to the community

Interested applicants are asked to submit their application by August 11, 2023

Volkswagen Group Canada is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, family status, gender identity, gender expression, national origin, age, disability or any other characteristic protected by federal, or local laws.

Additional information: Volkswagen Group Canada is committed to providing accommodations for people with disabilities during all phases of the hiring process including the application process. If you require an accommodation because of a disability, we will work with you to meet your needs. Applicants need to make their needs known in advance. If you are selected for an interview and require an accommodation, you are encouraged to advise the Recruiter who will consult with you to determine an appropriate accommodation .