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Company | Mountain West Studios Ltd |
Address | Burnaby, British Columbia, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Photography |
Expires | 2023-09-08 |
Posted at | 8 months ago |
Mountain West Studios is looking for a Full-time IT Assistant.
- Assist with IT operations, troubleshooting and problem-solving as required.
- Problem solve, provide expert support and act as an internal resource as required.
- Trouble-shoot escalated issues re: help desk, printers, phones, computers, etc.
- Enhance technology solutions, including recommending emerging technologies that would be beneficial.
- Delegate tasks to promote knowledge transfer and ensure operational demands are met efficiently.
- Adhere to policies and Standard Operating Procedures (SOPs), and recommend changes when needed, to maintain performance standards.
- Assist with website maintenance and IT infrastructure (ERP, CRM), and company network and file storage system
- Minimum of 2 years’ experience in a related role.
- Post-secondary degree in business, or Computer Science or a related discipline an asset but not required.
- Skilled in organizational development.
- Database Management experience
- Familiar with Open Source solutions and software testing and configuration.
- Advanced Word, Excel and PowerPoint (or equivalent) skills.
- Well-versed in process mapping, including production workflows, using process mapping software.
- Programming experience using Java, HTML, Python; experience with Frappe would be an asset.
- Patient and understanding yet able to adhere to a timeline.
- Team player with a positive, “can-do” attitude, and willingness to work collaboratively.
- Efficient, organized and hard working.
- Has good judgment about which creative ideas and suggestions will work.
- Attentive to detail.
- Innovative - good at bringing the creative ideas of others to market.
- Excellent communicator.
- Willing to listen, observe, learn, implement detailed instructions initially before implementing improvements.
- Flexible and able to multitask; can work within a complex, fast-moving environment.
- Energetic, self-directed and results-oriented.
- Hours of work may vary with extra hours required for key cyclical deliverables.
- 9 hour days during probationary and training period; on-call for emergencies and irregular repairs and maintenance which may be during weekends or holidays, up to 8 days per year.
- At times, stressful environment meeting tight timelines and/or resolving key problems.
- Harnessing the power of IT; make prudent technological advances; work smarter.
- Maintaining the privacy of our community members; securely retaining images and data.
- Team improvement; Communicate, Collaborate; trust.
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