Insurance Operations Administrator Jobs

Job Title: Insurance Operations Administrator

Duration: 6+ Months Contract You will be required to have in person interactions at the office for specific scenarios such as: team meetings, on boarding, pre and post renewal reunions, among others. Colleague can also be required to work 2 – 3 days from office if needed.

Location: Toronto, ON

Job Responsibilities:

·As a Certificate Specialist I, you will be in charge of receiving different request through a workflow management dashboard related to individual requests from our Clients to assist on the following:

·Drafting, creation and generation of certificates of Insurance and Auto ID Cards.

·Provide support to Client Service colleagues in transactional activities related to COI / Auto ID Cards.

·Efficient and timely production of all related documentation, including releasing a final deliverable to clients directly and/or other Client colleagues.

·Maintain contact with different Underwriters, Insurance Company and other Third party providers involved at the COI and Auto ID Generation.

·Keep track and maintain evidence and records on any COI/ Auto ID generated including any relevant communication with Client and other parties involved.

·Actively participate on preparing the renewal of COI and Auto ID Cards with activities such as: holding meetings with Client and Client Service Team communicate timelines, manage certificate delivery expectations, and flagging any particular condition that might have an effect on our Service Level of Agreement.

Skills:

·High School Diploma or equivalent experience, college degree is preferred

·No prior experience needed

·Interest on financial / insurance industry in general

·Previous experience at Insurance desired but not mandatory

·Clear and concise oral and written communication skills

·Strong numerical skills

·Excellent organization skills – able to prioritize work and meet deadlines

·Excellent interpersonal skills – able to work within a team

·Comfortable and experience working with technology (solutions).

·Proficient in Microsoft Office tools (or equivalent) – Outlook, Word and Excel

·Focus on attention to detail at all times

·Ability to read, analyze and interpret general business correspondence.

·Prioritize activities based on: urgency, current state, sensitivity, timelines/ deadlines.

• ·Manage relationship with key business stakeholders.