Infrastructure Analyst Ii Jobs

Why work for Lafarge?

As the global leader in innovative and sustainable building materials, we’re committed to shaping a greener , smarter and healthier world. At Lafarge Canada Inc., safety comes first, collaboration matters and diversity is celebrated with people who share our desire to continually make our materials better.

Do you have the drive, the skills, and the passion to join us?

Overview

Primary responsibility is to participate in planning, building, managing, monitoring and supporting infrastructure landscapes including OS, servers, storage, databases, backups, at on-premise remote server locations, following policies and processes that are compliant with industry standards (e.g. Information technology Infrastructure Library (ITIL)). This role may also collaborate with other teams in infrastructure design during new solution implementations. This role will document infrastructure landscapes, assist with escalated incidents, and mentor other employees. Applies developed knowledge of technical skills, company policies and procedures, to complete a variety of difficult assignments/tasks. Works on assignments that are difficult in nature and requires problem solving skills and independent judgement with little supervision.

Responsibilities

• Operations Maintenance - Perform routine maintenance.
• ESX, Windows, and virtual environment management and support
• Incident Management - Monitor systems and identify performance issues reactively. Follows standard protocols for troubleshooting standard incidents. Verify system/product operations. Works within strict time scales and elevates incidents within defined time windows.
• Active Directory management & Support
• Storage Area Network management and support
• Other duties as assigned
• Monitoring system performance to be proactive to possible system failures
• Monitors and manages backup/restore and disaster recovery plans
• Product Installation - Perform routine installations, configurations per standard protocols. Assemble and integrate system/products
• Interact with other Holcim Group companies to leverage and develop Holcim “Best Practices” for technologies supporting portfolio applications
• Collaborate with business representatives, Architects, process area Business Relationship, Application Support Leads, Business Services for portfolio related strategic planning, status, architecture and integration activities
• Microsoft related services management and support (DHCP, DNS, DFS, etc...).
• Resolve procedural, operational, and technical problems
• Infrastructure security
• Data backup management and support

Qualifications

• Work Experience: 3-5 years
• Education: High School diploma/GED
• Additional Education Preferred: Bachelor's/University Degree
• Preferred field of study: Computer Science/Information Systems
• Travel Requirements: Travel less than 15%

Additional Requirements

• Licences/Certifications: VMware Certified Professional, Microsoft Certified Professional, Microsoft Certified: Windows Server Hybrid Administrator Associate or equivalent experience.
• Computer Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Access) and/or Google Sheets

Knowledge/Skills/Abilities Required

• Must be available 24x7 to respond to critical incidents or business impacting project deliverables
• Ability to work as part of a team in a fast paced environment
• Able to adjust to changing priorities and meet deadlines
• Must be available to work on an on-call basis as scheduled by management
• Familiar with Citrix solutions, DHCP, DNS, DFS and NTP, High Availability, and tape backup solutions
• Strong analytical and problem solving skills.
• Experience with VMware ESX and Windows Operating Systems, Virtual environments
• Good verbal and written communication skills.
• Experience with Storage Area Networks, Microsoft services (AD, DHCP, DNS, etc…),
• Backup/restore experience
• Familiar with network architecture and infrastructure security
• Ability to work independently

Critical Competencies

• Identifies Hazards & Controls Risk – Actively manages risks by ensuring that all related control activities are implemented.
• Establishes Trust & Confidence - Shows consistency between words and actions, following through on commitments; accepts responsibility for own performance, not undermining others, but acting fairly, truthfully and consistently with Holcim policies.
• Fosters Teamwork & Collaboration – Fosters collaboration to accomplish the unit goals.
• Acts as a Role Model
• Supports Action, Change & Innovation – Demonstrates and fosters a sense of urgency and strong commitment to achieving goals.
• Licence to Lead
• Communication – Listens and shares information clearly and concisely to maintain an environment in which people communicate honestly and openly.
• Deliver Results
• Energize People
• Manages Execution - Ensures that work is completed to achieve the goals efficiently, effectively and according to Group standards
• Think the Business
• Analysis and Problem solving – Analyses issues and problems to make sound decisions on daily activities.
• Adapts & Learns - Deals constructively with mistakes and setbacks; accepts feedback, learning from experience; adapts to the situation.
• Cultivates Relationships & Networks - Cultivates and maintains positive relationships with others in a friendly and respectful manner.
• Customer Focus – Meets customer needs with reliable responsiveness.

Level Of Autonomy/Authority

• How often is this position given:
• Instruction: Infrequently
• Discretionary authority: Infrequently
• Supervision: Infrequently
• Authority over others: Seldom

Physical Demands

• Use hands to finger, handel, or feel Under 30%
• Stand 30% to 60%
• Sit 30% to 60%
• Taste or smell None
• Talk or hear Over 60%
• Amount of time
• Climb or balance None
• Stoop, kneel, crouch, or crawl Under 30%
• Reach with hands and arms Under 30%
• Walk 30% to 60%

Mental Demands

• Coordination of others 30% - 60%
• Working alone in isolation None
• Perform calculations Under 30%
• Amount of Time
• Concentration & attention: Over 60%
• Reasoning and analysing 30% - 60&
• Decision making 30% - 60%
• Conflict/difficult situations 30% - 60%
• Processing complex verbal & written instructions 30% - 60%
• Time pressure 30% - 60%

Work Environment

• Wet or humid conditions (non-weather) None
• Amount of Time
• Atmospheric conditions (fumes, odors, gases, dust, poor ventilation) Under 30%
• Work near moving mechanical parts Under 30%
• Extreme heat (non-weather) for periods of time None
• Exposed to hazards (heights, electricity, chemicals, explosives) Under 30%
• Outdoor weather conditions Under 30%
• Extreme cold (non weather) for periods of time None

LafargeHolcim

As we are reinventing the way the world builds, we need world-class talent to join our Lafarge Canada team: people who are passionate, driven by curiosity and keen to grow, learn, develop and thrive in our high-performance culture.

Whatever you do, you will make a difference here. Because we know that your passion and curiosity are the natural resources the world needs.

We thank you for your interest. Only candidates selected for an interview will be contacted. Lafarge is committed to the principles of employment equity and encourages the applications from women, visible minorities, and persons with disabilities.

Lafarge Canada Inc. welcomes and encourages applications from people with disabilities. In Ontario, our organization/business is committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act. Accommodations are available on request for candidates taking part in all aspects of the selection process.