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Housing Focused Outreach Worker
Company | RLB LLP |
Address | Guelph, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Accounting |
Expires | 2023-07-23 |
Posted at | 10 months ago |
Our not-for-profit client Stepping Stone is looking for a Housing Focused Outreach Worker in Guelph!
- A high level of communication skills in both verbal and written form
- A working knowledge of the Residential Tenancies Act and associated acts
- Undergraduate degree in Social Services or related field or equivalent combination of education or relevant work experience
- Ability to work professionally as a team member with staff, participants and community members
- Experience using a Case Management System (i.e. HIFIS) and tools (i.e. VI-SPDAT)
- Advanced skills to enhance participant motivation in order to make and follow through on decisions related to housing stability, treatment and wellness
- Interest in working with individuals living with addictions, mental health, psycho/social/physical, educational, emotional and/or environmental concerns in a variety of locations
- A valid Driver’s License, vehicle and insurance (must be willing to travel throughout Guelph and Wellington County)
- Current First Aid / CPR certification, Naloxone training and Vulnerable Sector Police Check or willingness to obtain at hiring
- Ability to manage time and multiple tasks with little supervision
- Receive community referrals and liaise with community partners to set up clients for success.
- Give advice on landlord and tenant rights. Assist with mediation when housing is threatened.
- First point of contact for individuals (adults and families) who are precariously housed and needing community support .
- Identify and facilitate referrals to social, health, mental health and addiction resources as appropriate
- Working with individuals who are new to Guelph who need services such as arranging transportation back to their home city.
- Complete and maintain client records, email communication and documenting any general concerns
- Track all demographic information and housing placement data for Reaching Home statistics.
- Complete and update Support team growth and development through collaboration, problem solving and communication
- Other duties as assigned
- Provide shelter options and a plan for support such as connecting them with community resources in mental health, addiction or treatment options.
- Perform intake to determine specific needs and begin a supportive plan to ensure homelessness is avoided such as arranging financial aid, securing last month’s rent, transportation, assisting with any late bills or organizing a translator.
- Maintain contact with individuals for 30 days after being housed and follow up after 3 months to update data.
- Offer harm reduction strategies as well as abstinence strategies based on participant’s intentions and stated needs
- Ensures effective service delivery to the client by documenting information, observations and impressions that may impact a client's case plan
- Work directly with individuals (adults and families) that are homeless and have been identified through the Guelph-Wellington Coordinated Entry System to develop an individualized plan to secure permanent housing and coordinate access to services in the community.
- Assist with rentals and to be the link between landlord and tenant and/or to provide advice on tenant rights
- Attend staff, program and agency meetings as required
- Flexibility to work evenings and weekends when required
- 35 hour regular work week (70 hours / pay period)
- Exposed to stress due to dealing with clients in difficult personal circumstances
- $25.00 / hour starting wage
- An environment that supports continuous learning
- 7 sick days / year (on an accrual basis)
- 2 weeks vacation / year (on an accrual basis)
- $100 / month cell phone reimbursement & $200 / month gas allowance
- Extended Health & Dental benefit package available after (3) months of employment
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