Intake Worker- Language Interpretation Services

INTERNAL/EXTERNAL JOB POSTING

Position: Intake Worker- Language Interpretation Services

Job Type: Part-time (17.5 hours/week), May 2023- March 31, 2024, with the possibility of extension

Reports to:Manager, Language & Interpretation Services (LIS)

Salary: $20.00 per hour plus a comprehensive benefits package including health, dental, RRSP, and a generous leave entitlement

Application Deadline: May 1, 2023

About IWSO

Immigrant Women Services of Ottawa (IWSO) is a community-based agency serving immigrant women.

IWSO's mandate is to:

• Empower immigrant and racialized women to participate in the elimination of all forms of abuse against women and their children.

• Provide culturally responsive services to facilitate immigrant women's access to community and mainstream services.

• Deliver programs to assist immigrant women in their journey to attain their full potential.

Main Responsibilitiesinclude:

• Find the most suitable language interpreters for each request received and assign them accordingly.
• Participate in all staff meetings and external meetings as required.
• Answer inquiries regarding job applications, recruitment, and training of language interpreters.
• Respond to all requests for interpretation and translation services in a timely and professional manner.
• Contribute to the overall functioning of the agency and perform duties as may be assigned.
• Be proactive in finding alternatives for clients and service providers when a problem(s) arises (e.g., changes to schedules, preferences, transportation, etc.)
• Collect and input all operational, statistical, and other relevant data from language interpreters, user agencies, and other service providers as required.

• Effective organizational skills, planning, and prioritizing.
• Proficiency in English, knowledge of French is an asset.
• Knowledge of issues affecting refugee, immigrant, and racialized women.
• Post-secondary education.
• Qualifications:
• Excellent interpersonal, verbal & written communication and problem-solving skills.
• Excellent listening and problem-solving skills.
• Knowledgeable of community resources.
• Ability to work cooperatively within a team.
• Proficiency in the use of computers, databases, spreadsheets, MS Word documents/Google Doc documents, the internet, and mobile technology when remote work is required.

APPLICATION PROCESS

Qualified candidates are invited to submit a cover letter and résumé by May 1, 2023, 6:00 pm to:

Search Committee: LIS Intake Worker Position, Immigrant Women Services of Ottawa;Email: [email protected]

IWSO welcomes and encourages applications from members of equity seeking groups, including but not limited to, candidates who are racialized, indigenous, LGBTQ+, and people with disabilities. We thank you in advance for your interest. Only those candidates with the minimum qualifications will be contacted and considered for an interview.