Hiring Coordinator/Human Resources Coordinator

Priority will be given to the following designated employment equity groups: Indigenous peoples* (First Nations, Inuit and Métis), persons with disabilities and racialized persons*.

• The Employment Equity Act , which is under review, uses the terminology Aboriginal peoples and visible minorities.

City: Boucherville, Fredericton, Halifax, Montreal, Ottawa, Saskatoon, St-John's, Vancouver, Victoria
Organizational Unit: Human Resources Branch
Classification: AD-4
Tenure: Term
Duration: 2 years
Language Requirements: Bilingual Imperative CBC/ CBC
Work Arrangements: Due to the nature of the work and operational requirements, this position will require some physical presence at the NRC work location identified, in the form of a hybrid work arrangement (a combination of working onsite and offsite).
Notes:

• The intent of this staffing action is to fill multiple immediate vacancies, in any location listed above but preferably in Ottawa, and create a list of prequalified candidates for positions in various locations as we anticipate vacancies in the near future.
• Assignments and secondments (including Interchange Canada Agreements) may be considered according to NRC's policies.

The NRC Advantage
Great Minds. One Goal. Canada's Success.
The National Research Council of Canada (NRC) is the Government of Canada's largest research organization supporting industrial innovation, the advancement of knowledge and technology development. We collaborate with over 70 colleges, universities and hospitals annually, work with 800 companies on their projects, and provide advice or funding to over 8000 Small and Medium-sized Enterprises (SMEs) each year.
We bring together the brightest minds to deliver tangible impacts on the lives of Canadians and people around the world. And now, we want to partner with you. Let your expertise and inspirations make an impact by joining the NRC.
At the NRC, we know that diversity enables excellence in research and innovation. We are committed to a diverse and representative workforce, a safe and respectful work environment, and contributing to a more inclusive Canadian innovation system. We welcome all qualified applicants and encourage you to complete the employment equity self-declaration questions during the job application process.
Please let us know of any accommodation measures required to help you to be assessed in a fair and equitable manner. Please note that the information you provide will be treated confidentially.
Your Challenge
Help bring research to life and drive your career forward with the National Research Council of Canada (NRC), Canada's largest research and technology organization.
We are looking for Hiring Coordinators and Human Resources Coordinators to support the Human Resources Branch. The successful candidates will share our core values of Integrity, Excellence, Respect and Creativity.
The Hiring Coordinator’s (HC) primary responsibility is to provide operational support within the Hiring Services Team with a focus on the hiring function for the organization. The HC is in charge of processing operational activities of the full recruitment cycle for competitive hiring actions for approximately 20-40 concurrent hiring action files of varying levels of complexity.
The Human Resources Coordinator’s (HRC) primary responsibility is to provide operational support within the Client Services Team for a wide range of HR areas. The HRC is in charge of processing operational activities of the full employment life cycle including referencing and actioning ~50 types of various internal processes.
Both roles perform the work in support of an assigned client group. The work entails:

• Interaction with clients, candidates and stakeholders to exchange information; and
• Responding to various queries with a view to creating and maintaining a positive impression of the organization.
• Producing and generating reports;
• Preparation and dissemination of documentation;
• Resolution of a wide range of problems;

The HC and HRC keep abreast of all new relevant programs, policies and initiatives and assist with the communication process to clients regarding local procedural and process changes as appropriate.
The HC and HRC use a human resources information system (SAP) and SuccessFactors on a daily basis to populate, maintain, track and report data.
These positions will appeal to individuals who thrive in a fast-paced environment, are well organized and detail-oriented, and who enjoy working collaboratively as part of team to deliver excellent client service to a wide range of clients from across Canada and the general public.
Screening Criteria
Applicants must demonstrate within the content of their application that they meet the following screening criteria in order to be given further consideration as candidates:
Education
Successful completion of secondary school according to provincial standards.
Preference may be given to candidates with relevant postsecondary education.
For information on certificates and diplomas issued abroad, please see Degree equivalency
Experience
Recent and significant* experience in an office environment providing front-line client service and operational support including the following:

• Preparing, proofreading and formatting a range of documents and correspondence.
• Experience at an intermediate level with Microsoft Office Suite, particularly Excel, Outlook and Word.
• Responding to client enquiries.
• Coordinating meetings with multiple internal and external clients.
• Managing numerous concurrent tasks or processes and their status updates.

Preference may be given to applicants with experience in any of the following areas:

• Providing client service and operational support in an HR environment.
• Experience with SuccessFactors would be an asset.
• Using a human resources information management system (such as SAP or PeopleSoft) including data entry, maintenance, tracking and generating reports.
• Significant and recent means a minimum of two (2) years' experience gained within the last five years.

Condition of Employment
Reliability Status
Language Requirements
Bilingual Imperative CBC/CBC
Information on language requirements and self-assessment tests
Assessment Criteria
Candidates will be assessed on the basis of the following criteria:
Technical Competencies

• Ability to use computer software including Microsoft (MS) Suite products to prepare a wide variety of documents and to track processes.
• Ability to adapt, be flexible and work effectively in a continuously changing, fast-paced work environment.
• Ability to organize and perform a variety and high-volume of concurrent tasks and activities under changing and/or short timelines.
• Ability to communicate effectively in order to provide information, explain processes and respond to queries.
• Ability to perform tasks with accuracy and attention to detail.

Behavioural Competencies

• Management services - Teamwork (Level 1)
• Management services - Client focus (Level 1)
• Management services - Results orientation (Level 2)
• Management services - Conceptual and analytical ability (Level 1)
• Management services - Communication (Level 2)
• Management services - Initiative (Level 2)

Competency Profile(s)
For this position, the NRC will evaluate candidates using the following competency profile: Management Services
View all competency profiles
Relocation
Relocation assistance will be determined in accordance with the NRC's directives.
Compensation
Salary under review.
From $51,653 to $65,684 per annum.
In addition, the incumbent will receive the Bilingualism Bonus of $800 per year.
NRC employees enjoy a wide-range of competitive benefits including comprehensive health and dental plans, pension and insurance plans, vacation and other leave entitlements.
Notes

• Candidates who have Second Language Evaluation (SLE) test results with the Public Service Commission should include these results with their application.
• We thank all those who apply, however only those selected for further consideration will be contacted.
• A pre-qualified list may be established for similar positions for a one year period.
• In order to ensure a prompt and efficient processing of applications, candidates are encouraged to provide, along with their résumé, a detailed covering letter explaining how they meet each of the requirements of this position (education, experience, language requirements) by providing concrete examples. In addition, the candidate is encouraged to describe in detail when, where and how he/she gained the experience.
• Preference will be given to Canadian Citizens and Permanent Residents of Canada. Please include citizenship information in your application.
• The incumbent must adhere to safe workplace practices at all times.

Please direct your questions, with the requisition number ( 20053 ) to:
E-mail: [email protected]
Telephone : 343-574-0788
Closing Date: 9 August2023 - 11:59 PM Eastern Time
For more information on career tools and other resources, check out Career tools and resources

• If you are currently a term or continuing employee at NRC, please apply through the SuccessFactors Careers module from your NRC computer.