Group Product Manager Jobs

Knix is a direct to consumer intimate apparel brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest growing companies in Canada and globally recognized as an innovator within the apparel space.

We are hiring a Group Product Manager responsible for the strategic planning and implementation of Knix’s digital roadmap. As a Group Product Manager, you will use data, company insights, and customer feedback to prioritize, plan, and manage initiatives from ideation to deployment. This role will have high visibility and collaborate with various stakeholders to build and define projects, prioritize features to meet key objectives, and work within an agile development team for final delivery.

As a people-leader, the Group Product Manager will play a critical role in the performance and development of the eCommerce product team. This includes developing talent, championing the growth of individuals on the eCommerce Product team, and ensuring alignment across individual goals and business initiatives. In addition this means managing direct reports while providing clear performance expectations through coaching and feedback.

About You

• You are someone that pursues excellence and is a strong subject matter expert who can elevate the team's knowledge and elevate ways of working through best practices
• You communicate effectively and clearly translate complex business updates for broader business understanding, remaining transparent and intentional with updates based on the audience
• You are self aware and clearly identify opportunities to drive business success, in a way that is communicated clearly to your team while also being able to influence stakeholders
• You are someone with strong stakeholder focus who determines strategic direction and opportunities to best meet the evolving needs of all stakeholders
• You demonstrate accountability for yourself, the team, and your function’s performance including goal-setting and identifying areas for improvement to support the business as we scale
• You manage complexity and effectively lead your team in situations that involve uncertainty, moving targets and change management to produce optimal results
• You’re a resilient risk-taker who takes calculated risks and seeks innovative solutions that will have significant impact to the business while empowering your team to tackle challenges similarly

The Opportunity

• Responsible for the Knix digital product roadmap, driving customer-centric capabilities that support the organization's business strategies and operational dependencies
• Use customer behaviour data and feedback to build conversion optimization features on the sites
• Draft stories/acceptance criteria, prioritize the backlog, and actively participate in the agile development process
• Lead and coach a team of product managers, providing clarity of purpose, motivation and mentorship
• Identify and resolve problems, make decisions by completing trade off analysis, and ensure the team is on track towards deliverables and business commitments
• Defines metrics and maps to team and company-wide KPIs
• Iterate through the stages of the product development lifecycle using lean and agile development processes while taking a data-driven approach
• Define, prioritize and scope site initiatives along with the partnership of Engineering & Design teams to ensure that resources are adequately assigned
• Oversee both the long-term strategic direction of the roadmap and conversion optimization, as well as the tactical strategy and execution of individual features
• Define and lead a product discovery process through developing feedback loops with users, and constant testing & prototyping with UX
• Responsible for setting KPIs and targets for new features and tracking results through pre and post analysis and A/B testing
• Collaborate with cross-functional teams & stakeholders to understand business goals and user needs, build business cases, and support the roll-out of new capabilities
• Act as subject matter expert on Knix websites and site tools, leveraging the most out of our existing tools and driving innovation for future capabilities
• Provide strategic leadership across an area of the product that impacts or requires the collaboration of multiple stakeholders

Qualifications

• Subject matter expertise and problem-solving skills combined with a growth mindset to identify problems and implement solutions working with individuals at all levels
• An engaging speaker and a persuasive writer, you can communicate complex ideas with simplicity and can rally people behind your vision
• Previous eCommerce experience in a Product Management capacity is a requirement
• Your process is iterative, data-driven, and user-centric. You love to see projects through to completion
• Proven time management skills, with an ability to effectively establish and execute priorities in a dynamic and changing environment
• A track record of effective partnership with Design and Engineering to frame and address opportunities and problems that deliver value to the business and to customers
• At least 5 years of Product Management experience working in an agile product development environment with at least 2 years of leadership experience as a people manager accountable for performance of a team and function
• Experience in a high-growth, agile software development environment

How we Hire

Our people are what make Knix, Knix! Our people are passionate and have a strong belief in our mission. Our people are naturally curious and ambitious by nature. Employees feel respected and supported at Knix. We take an inclusive and equitable approach offering the same interview experience to every candidate we meet with. Knix is an equal opportunity employer, we celebrate everyone and their intersecting identities. We know and believe that diverse and inclusive teams empower us to make better decisions and inspire innovation so that we can better serve our customers and community. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.